To be cross at Costa coffee not letting me go to the loo?

[Treatedlikeamaid]

I think of all the money I’ve spent in Costa and just now I nipped into a branch, it was empty. I asked if I could use the loo and the young man serving told me not if I wasn’t going to buy anything. I mean..it was empty! I’ve spent 100s in there over the years. ! I’m a lady of a certain age when we need the loo, we need the loo! I’m irrationally angry and then got all embarrassed and tearful. Not pleasant at all. It wouldn’t have cost Costa anything to show a bit of consideration. Humph!

It's a private customer toilet, why should they allow everyone to traipse through and use it?

All these women on MN that refuse to let people, working in their house (who then go and buy a coffee somewhere to use one), use of their toilet, as it's their private home and then moan about not being allowed to use a private businesses toilet 🙄 .

This place is insane, in a normal world you buy a coffee/biscuit and you use the toilet. You also allow trades to use your loo. I can always tell when a client is a MNer when they state our guys can't use the toilet.

Presumably, he (or another member of staff) would have to resanitize it afterward.

I must confess, I would have just used it and snuck out (or bought a snack).

@EveryDayIsADuvetDay

Having to buy something to get a code is discrimination against solo customers - you'd have to buy coffee or whatever then leave it unattended for someone to spit or cough in while you went to the loo. If I go in anywhere like that, I say I do want to eat/drink, but need to use the loo first.

Don't be daft. You use the loo then buy whatever you want. Discrimination?

YABVU sorry.

Same as PP's - I don't ask. They aren't going to do anything. I didn't give one, single fuck when I worked in a (small) department store, and saw people come in to use the toilet and then leave. Why would I?

If caught short zi would use the loo and then buy something. Yabu.

@SchrodingersImmigrant

Absolutely used to hate this expectations from randoms that our toilets were free for all use😑 It's not a public toilet. We used to be helpful. Stopped after few months.

Interestingly enough, it was always the ones who nipped in just for a toilet that left it in various levels of mess. One smoked crack or smth there based on the smell a customer alerted us to...

Sadly toilets can be used for drug taking.

I always ask before using a loo...and have bought a half pint before now of lemonade to use a loo before now.

People can be really DISGUSTING in public lavatories.

Pay to pee isn't so bad if a loo is kept clean.

@Lucylaine

It's a private customer toilet, why should they allow everyone to traipse through and use it?

All these women on MN that refuse to let people, working in their house (who then go and buy a coffee somewhere to use one), use of their toilet, as it's their private home and then moan about not being allowed to use a private businesses toilet 🙄 .

This place is insane, in a normal world you buy a coffee/biscuit and you use the toilet. You also allow trades to use your loo. I can always tell when a client is a MNer when they state our guys can't use the toilet.

Most houses round here having work done hire a Turdis.

Men can be beasts when using loos...Muddy boots...

Skids, wee spray.... Unless a man has been trained to wee neatly and to not leave skids , and to remove his boots {which often they don''t want to do as lace-ups} a Turdis is the best thing.

Edit: Some Trades are wonderful. I am speaking of men in general.
My brand new loo brush was covered in odure from a non trade male friend.

I was practically gagging.

You do not hire a portaloo to have your kitchen redecorated/tiling done/cleaning removed and so on. Even if they did have muddy work shoes from outside work, why should Costa clean up after them when your toilet is useable? It's fine that people refuse access to their home toilet, no probs, but the same must be accepted for private businesses.

"Plus years of managing nightclubs/restaurants/bars/pubs in the past, before I went into day time work, women are vastly worse when using public toilets. I'd rather clean a men's loo than a woman's any day of the week."

I get that, I have an ex employee (restaurant days) that ruined a whole bathroom. Was vile! If any of our guys did that in a client's house, I'd never use them again!! However it's really hard putting really decent tradesmen on all day jobs when people won't even let them have a wee in the house.

@DownThePlath

Same as PP's - I don't ask. They aren't going to do anything. I didn't give one, single fuck when I worked in a (small) department store, and saw people come in to use the toilet and then leave. Why would I?

Because with covid you've got to go and clean the thing every 30 mins?

@Lucylaine

It's a private customer toilet, why should they allow everyone to traipse through and use it?

All these women on MN that refuse to let people, working in their house (who then go and buy a coffee somewhere to use one), use of their toilet, as it's their private home and then moan about not being allowed to use a private businesses toilet 🙄 .

This place is insane, in a normal world you buy a coffee/biscuit and you use the toilet. You also allow trades to use your loo. I can always tell when a client is a MNer when they state our guys can't use the toilet.

I don’t get that at all. Where are they supposed to go if they can’t use your bog?

I have toilet issues and need the loo desperately instantly some days I would buy something small or at least tell them once I have been I will sit and have a drink.

I am not sure the retail person serving me who has probably been told by their boss 'ask the toilet needing person how much they have spent over the years so you can give them permission or not'

If the toilet is customer only I go by that, it is not the staffs fault I need the toilet unexpectedly

@VinylDetective

There are genuine public toilets open for all to use around 15m away from our door

15 minutes is a bloody long time when you’re just about to wet yourself.

I think it’s 15 metres not minutes @VinylDetective

His an ass. Sorry this happened.

My local Costas all have codes on them and if I need to use it before purchasing anything, I let them know that I must use the loos before purchasing coffee as I would like to enjoy my coffee with a empty bladder and they give it to me.

They’re within their rights but never give them another penny of your money again. I work in the city centre and have noticed people wanting to pop in to the toilets a lot more than I usually would. Presumably because there are more closed places and less options. Only reason for to turn away non customers is junkies who wreck the place or they’re disturbing current customers but if it’s dead and you’re not a crack whore then fuck them. Don’t buy anything from them ever again

And yes it’s private etc etc. Surely a competent staff member can distinguish between a tramp who’s going to leave shit all over the worlds from someone who is ‘normal’ and just been caught short.

someone who is ‘normal’

Because toilets don't need to be cleaned if they've only been used by normal people

God flashback to when I was in early pregnancy ordering food from a very expensive cafe bakery and suddenly needed the loo urgently to be sick “no the toilets are not for customers they are for staff use only” I was told smugly. They regretted that decision....

Who asks to use a toilet?!

Ha! Thanks everyone! You’ve calmed me down! Yes I should have just gone in. That’ll learn me to be polite! And yes should have bought something, I was panicking too much to think beyond a coffee! That said, it would have been nice, but fair enough I suppose. Shall get me a she wee 😀

Piss on their floor. Clearly not many of you have ever needed the toilet urgently. God forbid any of you get IBS, you'd be shitting yourselves on the floor too.

Who asks to use a toilet?!

People with manners who aren’t horribly entitled.