To think what work expect of me is ridiculous?

[rumqueen]

I've just got a part time job to fit around the kids and I'm loving it so far. However they keep sticking me at the front of the store to hand out self scanners to customers.

Majority of the customers don't want it handed to them and would rather pick it up themselves which makes sense, even though they are thoroughly cleaned and we have to sanitise our hands constantly.

I mentioned it to the manager that I would rather do something useful as I don't feel as if that should even be a job.

AIBU?

Sainsbury's? Our local one is doing this and I think it's ridiculous, you have to get closer than two metres to hand someone a scanner and it's a much higher likelihood of transmission than the Tesco process which is after a scan and shop checkout you put it in the student thing next to the till, when they've got a free waiting they only gloves on and sanitiser them, then put them back in there but you pick them up from and there's sanitiser next to them so you do your hands first too. I don't work for either btw just prefer to scan my own shopping.

Christ the typos in that...
*You put it in the stand thing, next to the till, when they've got a few waiting they put gloves on and sanitise them, then put them back in the bit you collect them from

YANBU, this is Sainsbury's isn't it? It makes no sense! A major plus of self scanners is that the devices can be cleaned and no one else has to touch them! It irritates me when a member of staff stands in the way and hands it to me. Stay. Away.

Yanbu. I thought this when I was in sainsburys the other day. I understand that they want to encourage customers to self scan but I don't want to take anything out of a strangers hand at the moment!

Yanbu, no way would I want anybody to do that. I haven't been in a supermarket for months so I'm glad about that.

I’ve noticed these at my local Sainsbury’s too. I’d rather get it myself too so for the most part they stand there and say hi while trying not to get the in the way. YANBU.

I’ve seen this in my local sainsburys. With the virus escalating again, not many people want to get too close or have something handed for them.

You could suggest you stand by the devices and speak to people (at a distance) when they come in and encourage them to use them? It really doesn’t require you picking them up

Our branch cleans them at puts them in a shopping basket. You select from that if you want one off the store greeter.

It’s a national store wide policy. You may not like doing it or think it’s worth it but corporate want it done, so someone has to and your boss has chosen you.

can you not hold one and allow them to pick their own up?

@emilyfrost

It’s a national store wide policy. You may not like doing it or think it’s worth it but corporate want it done, so someone has to and your boss has chosen you.

Well maybe corporate needs to rethink this. They can still have someone there to help customers but let the customer lift their own. Judging by comments so far the customer doesn't want their scanner handled by a member of staff just before they touch it. Sometimes the customer is right.

Well maybe corporate needs to rethink this. They can still have someone there to help customers but let the customer lift their own. Judging by comments so far the customer doesn't want their scanner handled by a member of staff just before they touch it. Sometimes the customer is right.

MrsClatterbuck That’s all irrelevant. Look at how many people hate upselling corporate still insists on it because it works.

If it’s more beneficial for them, they’ll do it.

Have you asked why it's set up that way?

Is the thinking to stop 2-3 people grouping together who they pick them off th rack

Yes Sainsbury's, I was starting to wonder how many people on Mumsnet I've handed scanners to haha but it seems they are doing it at every store.

I think it's really stupid we pick them up at the top of the screen so we don't touch the handle then hand them over but it's makes no sense at all.

Oooh weird, I was wondering about this earlier as I was in the Sainsburys for the first time in well over a year. I saw a woman looking utterly bored, holding on the handset and just appeared to be sanitising it for the sake of something to do.

YANBU.

I nipped it Sainsbury to literelly buy one item and I had to swerve past the lady handing out the scanners. I don’t think that someone not carrying a trolley or a basket would want a scanner!

They are the reason I don't use the scanners there im not a paranoid person by nature but months of not touching stuff I can see strangers have handled im not using it

ASDA are advertising their Scan and Go app, that seems more Covid-friendly? Sainos missing a trick there!

I have never self scanned yet and never will. I can't be bothered. Life is hard enough without the extra stress of beeps going off andvthe assistant has to come over. Pathetic.

@Viviennemary joke is on you, while you queue with the plebs, the peeps who have used scan and go have already scanned their shopping and pay in one of the usually empty scan and go tills.

Not good. I have not come across this one yet, but if I do I think I would not take it. I do not use them either, but we live on a small area, so the queues are tiny, so not really worth the hassle. And I like cashiers and bank employees. I hate these machines that take their jobs away, so I avoid them whenever I can.

@Viviennemary

I have never self scanned yet and never will. I can't be bothered. Life is hard enough without the extra stress of beeps going off andvthe assistant has to come over. Pathetic.

I think you are thinking of the self service tills where you scan each item? They are, indeed, a pain in the arse.

Hand held scanning while you shop is fantastic. No more loading and unloading the trolley.

I like the interaction with the person on the til... sometimes it's the only conversation I'll have with another human being all week, so I always dodge the scanner lady.

Agree it is so silly! The scanner person stands in the way. I am sure ours is lovely but I don't want the one shes been bloody holding.

@rumqueen

Yes Sainsbury's, I was starting to wonder how many people on Mumsnet I've handed scanners to haha but it seems they are doing it at every store.

I think it's really stupid we pick them up at the top of the screen so we don't touch the handle then hand them over but it's makes no sense at all.

So have you asked why yet?