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to think that refunding someone for a purchase means you’re under no further obligation to them?

42 replies

AmNotAtAllPregnant · 27/09/2020 14:20

Long story short, against my better judgement I decided to sell my iPhone via Facebook Marketplace. I advertised it for a fair price and was bombarded with responses. One woman who expressed interest and made an offer very close to the asking price then suddenly said she needed me to post the phone to her and that she was only willing to pay via PayPal.

This is the “against my better judgement” part. I agreed to the sale. She sent the money via PayPal but the amount was £10 short of the agreed price and her payment was flagged by PayPal as “high risk” and put on hold for 21 days. I explained to her what had happened and sent her a screenshot from PayPal showing her payment is on hold. She then told me I must send the phone anyway and that as long as she’s happy with it she will then tell PayPal all is good and the money will be released to me.
I got a bad feeling about it all.

So I asked PayPal to put a refund through to this woman and I apologised to her and said I’d decided to sell the phone to someone in person instead.
She is now demanding to come over to my home (a 70 or so mile drive from her) this afternoon to “check the phone works” and “transfer money into your bank account right there and then.”
Erm…..I don’t want to sell it to her.
I’ve a history of being a real people pleaser (legacy from a severely abusive childhood where I’d get kicked or punched if I wasn’t super “nice”) and just being overly nice and compliant.
Surely I owe her nothing at all??

I’m such a people-pleasing mess that I feel like I don’t have the right to say “no you’re not coming to my house. I’m sorry but I’ve refunded you and the sale is off.”

OP posts:
GhostCurry · 27/09/2020 14:23

You have every right to say “no you’re not coming to my house. I’m sorry but I’ve refunded you and the sale is off”, and it is indeed exactly what you should say.

Sorry to hear about the abuse that you suffered in childhood. That is awful.

Babysharkdoodoodood · 27/09/2020 14:23

Does she have your address? If not then block her. Or just say no. And if she persists tell her to back off or you'll tell police she's harassing you. No obligation and she sounds dodgy anyway.

Pelleas · 27/09/2020 14:27

If she won't go away and you can't block her, tell her that unfortunately you've discovered the phone no longer works properly.

Sooverthemill · 27/09/2020 14:29

If she doesn't have your address then ignore it. Has the refund gone through? If can take a few days to get into the bank account again. You have no obligation to her. Stop thinking about it if you can

ChaChaCha2012 · 27/09/2020 14:30

Don't say sorry. If she doesn't have your address, just block her. If she does, reply stating "The phone is no longer for sale. Do not visit my home. If you do this I shall contact the police", and don't enter into further conversation.

OudRose · 27/09/2020 14:31

Reply 'Phone is now sold' and then block her.

Job done.

AmNotAtAllPregnant · 27/09/2020 14:33

@Sooverthemill I checked and the refund is showing as "pending" and gives an expected date for it to finalise. That part is niggling me. But it still doesn't give her the right to make demands to come to my house, does it?!

OP posts:
buzzbuzzbumble · 27/09/2020 14:33

She is trying to bully you and sounds very dodgy. Tell her no then ignore her messages, whatever she says she is unlikely to drive 70 miles to your house.

AmNotAtAllPregnant · 27/09/2020 14:33

@OudRose
Yup I'm being too bloody "nice" again. Ugh.
Rose oud is my favourite perfume by the way

OP posts:
AlwaysCheddar · 27/09/2020 14:34

Tell her to do one! Scam artist!

AmNotAtAllPregnant · 27/09/2020 14:35

@buzzbuzzbumble She seems super controlling. What is so essential about this particular phone? I'm sure second hand iPhones aren't particularly hard to find.

OP posts:
AmNotAtAllPregnant · 27/09/2020 14:36

@AlwaysCheddar
I don't think she is necessarily scamming as she has good feedback on some other selling site. But at the very least she is very pushy

OP posts:
MayIJustAsk · 27/09/2020 14:38

Crazy lady alert. Can you block her? Don't let her come to your house.

Sooverthemill · 27/09/2020 14:38

That's PayPal for you. If you can screenshot without giving a way any info then send it and say ' I have authorised a refund as the phone is no longer for sale. If you do not receive the refund in a few days please take it up with PayPal.' And then block her!

Monday55 · 27/09/2020 14:39

When selling electronics do cash in hand transaction only. so many scammers in the electronics industry. Just wear gloves when handling the cash and keep it aside overnight to avoid covid.

Travis1 · 27/09/2020 14:41

As long as she doesn’t have your address I’d block her without responding further. Some people are total chancers.

AmNotAtAllPregnant · 27/09/2020 14:43

Thanks all. I really needed this reality check!!!!!
I've gotta stop letting randoms order me around

OP posts:
Cheetahfajita · 27/09/2020 15:07

Say phone sold and collected

Then block her.

Abraid2 · 27/09/2020 15:11

Block her.

EL8888 · 27/09/2020 15:15

She’s a con woman and massively invasive. You owe her nothing. I would block her and forget about it all

Lougle · 27/09/2020 15:16

Think about it logically. If she had genuinely sent you the money, why would she be willing to also transfer the amount to you by bank transfer, when your Paypal tells you that she hasn't received a refund yet?

Tell her that you've decided to sell it elsewhere.

FaceTheRaven80 · 27/09/2020 15:17

This is a scam. Block her!

Pelleas · 27/09/2020 15:21

I don't think she is necessarily scamming as she has good feedback on some other selling site.

Could be -

a. a hacked account
b. false feedback

AmNotAtAllPregnant · 27/09/2020 16:10

@Lougle

I'm confused! According to PayPal she did genuinely send the money. So odd given that there are dozens upon dozens of iPhones out there to buy.

OP posts:
BlueDream · 27/09/2020 16:14

Does she know your address? I'd just block her.