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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To insist on having someone competent take blood?

126 replies

nervousnelly8 · 24/09/2020 13:19

Just back from a GTT appointment. First sample taken fine by a midwife, drank the drink and waited the 2 hours for the second sample. As I'm waiting, I hear 2 others having a difficult time having bloods taken. One of them faints. Two nurses are having a conversation (with the door open) - one saying how useless she is at taking blood and that she hopes she gets better.

I'm called in to the room where nurse is, visibly nervous about trying to take my blood. I'm not great with needles, don't have great veins and already feeling a bit iffy after no food and the lovely sugar drink.

She tries and fails 4 times to take my blood, at which point I say please could you get someone else. She says no, I can do it. The fifth time, she hits something really painful and blood literally spurts everywhere - all over me, the pillow I've got my arm on, the chair I'm sitting on. I swore loudly and told her to get someone else, at which point she huffs "Fine!" And storms out. The next woman got it first time.

I realise I probably shouldn't have sworn, but it wasn't at her, just at the significant pain and blood everywhere (and it wasn't a conscious thing!). WIBU to make her get someone else? I wish I had refused to have her in the first place tbh. She was so put out when I told her she couldn't try again, it's made me doubt myself!

OP posts:
AriettyHomily · 24/09/2020 14:23

My veins are shit for some reason, usually have to resort to an ankle or knee. Had a junior doctor try when I was in labour. The bruising and pain was worse than the resulting c section.

1940s · 24/09/2020 14:31

I wouldn't have let her try after hearing her say she's not good and hearing the commotion she made.

1940s · 24/09/2020 14:32

Also she should have respected you after your first request for someone else. She paid more attention to her ego than her patient.

Lozz22 · 24/09/2020 14:33

It often takes 5-6 attempts to get blood from me. Doesn't bother me though cos I know my veins are pap. One blood test took 20 mins of riving a needle up and down into my arm with no blood flowing out whatsoever. They asked if I was ok with them carrying on, said I was but in the end they decided to butterfly my thumb instead. I had the same during my miscarriage last year and problems getting blood out. The nurse who was meant to be doing the blood test, took one look at my non existent veins and went off to get someone more experienced. Even she had trouble getting it and after each vial it flowed out less and less. Same with drips I can't have a normal one in I have to have a children's one in. I do have one HCA though who can somehow manage to get a vein and blood first time round

Graciebobcat · 24/09/2020 14:35

YANBU, she sounds useless. I've had people have a couple of goes with my veins and then go and get a more experienced person off their own back but even then they hadn't been as bad as your nurse.

JustCallMeGriffin · 24/09/2020 14:37

YANBU. I have crap veins but I'm happy for less experienced HCPs to attempt twice, then I tell them I want a phlebotomist or more experienced HCP. There's supporting the need for training/experience and being used as a human pin cushion!

bengalcat · 24/09/2020 14:38

Agree with the two attempts and then hand over to someone else brigade .

Graciebobcat · 24/09/2020 14:39

Have you noticed that several of us on here have "crap veins" or are a "tricky customer" when it comes to needing to have blood taken. I would say it's not us, but the health professionals who aren't very good at it!

When I go to give blood I always get the same guy who is a very experienced phlebotomist. Needle straight in, every time, no messing.

LunchBoxPolice · 24/09/2020 14:47

That sounds really unpleasant.

I once had a nurse attempt twice to get blood from me and she couldn’t, so she voluntarily went to get someone more experienced who got it first time. I felt bad for her because she was really apologetic but honestly it hurt and I wouldn’t have been happy if she’d tried against

Lifeisabeach09 · 24/09/2020 14:59

Agree with PP. Two attempts, fine. More required, handover to another HCP.

Lifeisabeach09 · 24/09/2020 15:02

@Graciebobcat

Have you noticed that several of us on here have "crap veins" or are a "tricky customer" when it comes to needing to have blood taken. I would say it's not us, but the health professionals who aren't very good at it!

When I go to give blood I always get the same guy who is a very experienced phlebotomist. Needle straight in, every time, no messing.

No one has crap veins, however, some veins are really hard to get at, particularly, if they are hard to find by sight and touch, if the patient is dehydrated or oedematous, etc.

And some HCPs are DEFINITELY better are taking bloods than others-usually due to experience and practise.

JustLetMeLookAtTheFuckingHam · 24/09/2020 15:02

Your question is basically - should she have stopped when you asked her to? And how can that answer be anything but yes?

I do think some people genuinely have crap veins Gracie and it's not always incompetence. Last time I was in hospital quite a few people tried in different places in my arms and hands, I can't remember all the details but I remember a nurse telling me they only have two goes, ask consent to try a third time and then "escalate" it to someone else and so on. Eventually they had to take it from my foot. It was fucking awful. IIRC it was an anaesthetist who did it - I wasn't having an op so don't know why they were called in, maybe someone blood related here would know?

Once a nurse gave me a sticker they give to children after blood tests to reward me for my patience Smile

I can't give blood for medical reasons but I always wonder if it would be the same.

ZarasHouse · 24/09/2020 15:03

I an hard to get blood from and bruise badly so always tell them they only have one go in each arm so if they don't think they can do it after one, get someone else. Some people have 'the touch' with bloods and others don't. I know from bitter and bloody experience that I need the master craftsmen of blood taking, usually a phlebotomist or anaesthetist, not a novice

JustLetMeLookAtTheFuckingHam · 24/09/2020 15:05

@Lifeisabeach09 you sound knowledgeable, would you have any idea if it's usual for anaesthetists to be called? I was an inpatient so it wasn't a blood clinic.

I don't know why my blood is so hard to get - my veins are usually described as "shy?" I genuinely don't mind people trying as I'm used to it and feel a bit bad for them. I think I make a good practice person.

Havaiana · 24/09/2020 15:05

I probably did mentally have her set up to fail though and maybe that somehow came across!

No, you were fine. She sounds like a twat for getting stroppy with you. I would write and complain.

ZarasHouse · 24/09/2020 15:06

I have had to learn to say 'no' very sternly! After one attempt my arm well swell up and bruise badly. If they try again in the same place I will be in bad pain and have had bruises last 2 or 3 months from multiple tries. We are not built the same way, psychologically or physically. Not everyone is up for being practised on. And that's ok

hellsbellswithcherryontop · 24/09/2020 15:09

I have a severe needle phobia(last time I had 3 people, one holding my arm, one trying to keep me calm and one taking the blood, thankfully I know the people at the surgery well!) and if this had happened to me they would have got two goes max, I always use a local anaesthetic cream now on both arms if I'm having bloods done

jessycake · 24/09/2020 15:14

My daughter worked in bloods and they were not supposed to have more then three attempts , after that they passed it someone more experienced if they couldn't do it it would be postponed.

NataliaOsipova · 24/09/2020 15:14

They do have to learn - but there are ways and means! I had a trainee try and fail to take blood from me; her hand slipped, there was blood spilt....and her supervisor instantly took over and apologised. The trainee was a bit flustered upset - I reassured her that it was fine and she hadn’t hurt me and everyone came out unscathed and happy. That’s the way to do it - not to let someone go wrong 5 times (especially when you’re talking about a procedure that makes some people nervous at the best of times!).

namechangeinamillion · 24/09/2020 15:16

*The only way for her to improve is to practice but after trying 4 times and then being asked to stop, she shouldn’t have tried again.

She obviously has a problem with that skill so needs to go back to practicing on non patients. You aren’t a pin cushion.*

^ this!

I mean, I do feel a bit sorry for her. She was probably very flustered and realises she's not very good at it, the previous failures would make her worse and she probably really didn't want to ask her gossiping colleagues to step in.
BUT, you're a human being, not an experiment.
2 attempts is enough for anyone. I've had a blown vein, it was very painful, the nurse was incredibly apologetic.

MrsToothyBitch · 24/09/2020 15:39

I have hard to find veins, dislike needles and have had someone miss and effectively stab me leaving a corker of a bruise before. If you haven't done it in 2, you can try the other arm but if you haven't got that in 2 either, I expect you to ask someone else to have a go and I'm not shy of saying so.

YANBU, you're not a pin cushion.

Picklypickles · 24/09/2020 15:47

YANBU. I've been in hospital a lot, I know that I'm difficult to get blood from, my veins are small and hard to find and have a habit of moving once the needle goes in! I always used to be nice and allow student nurses to try and take blood from me, until the day I ended up with multiple holes in both hands, wrists and arms and they started eyeing up my feet as the next possibility. My dad happened to be in the hospital visiting me as this was going on, he almost threw up at the sight of what they were doing to me! I don't let students near me now, I think I've done my bit!

Sexnotgender · 24/09/2020 15:54

YANBU. 5 attempts is ridiculous.

I had to put my foot down when doctors were trying and failing to get blood from my 18 month old.
Just one more go... no, off you fuck, you’ve tried half a dozen times already.

SqidgeBum · 24/09/2020 15:58

I have terrible veins. I have encountered 1 midwife who has been able to get my blood. Now, I start off by saying "I have terrible veins. I always get my bloods done in the blood clinic, but you can have a go if you want to'. Once they fail twice, I say "ok. I think you need to send me to the clinic". If they try to go again I politely say "no thank you. I will go to the clinic". In fairness, most midwives try once and fail and just send me straight there, no fuss. 4 times is a bit excessive IMO.

Batshitbeautycosmeticsltd · 24/09/2020 15:59

YANBU. I had this happen with a trainee anaesthetist. After 3 tries I asked for someone else and pulled my arm back. I'm not a pin cushion.

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