all the money they love saving on travel, clothes, lunches, even the demise of the dreaded Christmas party, is other people's jobs.
But people end up spending that money elsewhere, creating jobs locally, or moving the wealth to a different sector. Perhaps people aren’t buying work clothes so much, but they’re buying leisurewear and comfy WFH clothing. Eye makeup sales are up because of video calls (lipstick sales are down because of masks). The DIY, home improvements and garden sectors are booming – what people are saving on one element of life they’re spending on another. You can’t force an entire country back into a needless rush hour and hours wasted on commutes just so Pret turns a profit. Besides if the WFH revolution truly takes hold, businesses that supply workers will just move location – more local cafes, hot desk hubs in residential areas, etc.
One part of our team is already offshore and it causes huge problems in terms of time zone, language and efficiency – you can’t offshore absolutely everybody, and not every job will be. I agree there’ll be a shift towards that, but I also think that shift will later be corrected when businesses realise the downsides. If you need something at 5pm and can’t get it because everyone offshore has clocked off, it’s 10pm there, you’re screwed.
I’d love to see businesses being truly flexible about it, on an individual level – this thread shows that full-time WFH works for some, full-time in the office for others, a mix works for others. But forcing everyone back into the office because some people want to works for no one, in the end; and ditto forcing everyone to WFH, even those that don’t want to, won’t work.
FWIW re L&D I started my new job during lockdown, haven’t been to the office once, and have learned a million new programs from home both informally and through formal training. It’s perfectly possible to deliver training remotely if you want to.