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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

To be a pissed off with personal trainer?

125 replies

Rhine · 18/08/2020 12:38

I know this is a massive first world problem, but I’m trying to work out if I’m being over sensitive or not. I’ve worked with this PT for two years. All fine. Obviously when lockdown down happened and the gyms shut the sessions had to stop but she messaged me and said she’d be in touch as soon as everything reopened and she was back up and running. She then disappeared totally from social media, despite having been a prolific user beforehand for months. I get it, it was a tough time for everyone.

Then in July she reappears on Facebook announces she’s back and will be in touch with all clients to arrange sessions within a week, but I hear nothing. So assume because gym openings were pushed back till August in Wales that was why. Gyms reopened last week and still hear nothing. So assume she’s not back and when I’ve been in the gym she’s not been there.

Today I log into Instagram and see she’s actually been back training clients for the last week and hadn’t been in touch with me! I feel a bit cross to be honest. Firstly I still have sessions outstanding from before lockdown and secondly forgetting about a loyal client seems a bit shit does it not? WIBU to get in touch and ask what’s going on? I’m torn between that and thinking PTs are ten a penny and why should I chase her if she doesn’t value my custom?

OP posts:

BoingBoingyBoing · 18/08/2020 15:05

Talk about overthinking an incredibly easy issue to resolve.

Whatevesok · 18/08/2020 15:05

I think you need to think about why you are so annoyed. It's not a big deal. So what is making you so worked up?

MilerVino · 18/08/2020 15:07

She says she that she’s only been back a few days (not true as she had clients in last Monday),

By my definition, last Monday is a few days ago. You are being quite rude to people who haven't read the thread. I appreciate that it's annoying, but why be rude about it?

Chill out. Life is too short to get this wound up about everything. Or, work out what it is that's really winding you up, because I don't think it's a few tardy readers and some gym sessions.

Dohorseseatapples · 18/08/2020 15:07

God you’re arsey.

You’ve contacted her, she’s booked you in so use up the paid for sessions and find yourself a new PT when they are up.
Do both of you a favour.

Dohorseseatapples · 18/08/2020 15:08

Chill out. Life is too short to get this wound up about everything. Or, work out what it is that's really winding you up, because I don't think it's a few tardy readers and some gym sessions.

This

WhatamessIgotinto · 18/08/2020 15:10

@Rhine

Gosh there are a lot of Simpletons on MN today aren’t there?

Read the thread before commenting. It’s resolved.

Yeah, I'm kind of thinking there's a good reason she didn't contact you tbh ...

Original poster

Rhine · 18/08/2020 15:10

@MilerVino

She says she that she’s only been back a few days (not true as she had clients in last Monday),

By my definition, last Monday is a few days ago. You are being quite rude to people who haven't read the thread. I appreciate that it's annoying, but why be rude about it?

Chill out. Life is too short to get this wound up about everything. Or, work out what it is that's really winding you up, because I don't think it's a few tardy readers and some gym sessions.

Because they are coming in, being rude without having read the thread properly. If they had they’ve have seen that A)the issues is now partly resolved and B) that I admit that I probably took it a bit too personally.

Their advice is unneeded unless they have something anymore constructive to add. Which frankly they don’t.

OP posts:

Hamm87 · 18/08/2020 15:10

Sorry but i think you are a very rude person and there is no need to name call glad you got your sessions sorted

backseatcookers · 18/08/2020 15:10

@MilerVino

She says she that she’s only been back a few days (not true as she had clients in last Monday),

By my definition, last Monday is a few days ago. You are being quite rude to people who haven't read the thread. I appreciate that it's annoying, but why be rude about it?

Chill out. Life is too short to get this wound up about everything. Or, work out what it is that's really winding you up, because I don't think it's a few tardy readers and some gym sessions.

I agree with this.

You do sound quite prickly and intense - try to remember you don't know what pressures she's been under recently. To be honest my friends who have just started working again (in similar jobs) are feeling totally overwhelmed and I think a week ago probably does feel like a day ago. She didn't lie, she said a few days instead of 6/7 working days. Try to assume the best of her until the session as you've paid for it anyway and you might enjoy it once you're back there, hopefully it'll be like old times. But you've got a bee in your bonnet and I think it's clouding your perception of whatever she says at the moment. I would let it rest and forget about it until the session next week and hopefully it'll be business as usual. As someone else said, if she's usually great it's more likely this is a stress / overwhelmed thing than her being grabby or rude.

Original poster

Rhine · 18/08/2020 15:12

Thank you backseat I think you are probably right. I think I probably saw it more as a friendship than a client/service relationship which is probably clouding my judgement a bit as well.

OP posts:

KatherineJaneway · 18/08/2020 15:21

Gosh there are a lot of Simpletons on MN today aren’t there?

Nope just you and your ego

vanillandhoney · 18/08/2020 15:29

@Rhine

She’s messaged me back. She says she that she’s only been back a few days (not true as she had clients in last Monday), but has booked me in for next week. No explanation or apology and she sounded slightly offhand, although maybe I’m overthinking that.

I appreciate it’s been a tough time, but it’s been tough for everyone and when you’ve paid for something it is a bit shitty.

Oh come on, you're being unfair now. That's only eight days ago - it's not like she's been ignoring you for months on end.

I think you're paranoid and you're being a bit unfair. She's booked you in so you have your sessions now. Not worth all of this drama.

imissthesouth · 18/08/2020 15:43

Tbh I would have told her you're no longer interested if she treats loyal clients like this. They're 10 a penny and theres much better ones you can find

AtrociousCircumstance · 18/08/2020 16:04

OP your reactions on here suggest that you might not be that great at handling other people with calm and kindness.

I agree it was vexing that she hadn’t contacted you, but I think you would benefit from a little self reflection. Your anger and irritation at posters on here is OTT and frankly embarrassing.

Glad you’ve got your session booked.

Thecobwebsarewinning · 18/08/2020 16:08

I think you are overthinking this. I’m sure it was just an oversight. That sort of mistake in admin and paperwork would be troubling if she was your lawyer or accountant but wouldn’t bother me much in a personal trainer.

formyboys · 18/08/2020 16:15

YANVVVU why should you be top of her list? Get over yourself pick up the phone and stop moaning. You know nothing about her challenges. One week FGS. It's hardly six months!

Delatron · 18/08/2020 16:29

PT here. Whilst I think she should have prioritised you as you had paid for sessions I do think you need to cut her some slack.

It’s quite overwhelming trying to fit people in when you start back. I have prioritised those who have contacted me first as I am still juggling kids at home, Zoom lessons etc. I don’t owe anybody any sessions though.

I will hold my hands up and say I haven’t contacted all my private clients as I just can’t fit them in. I’m planning to get back to 100% by mid September. We have to, as many industries do, think about all the extra cleaning, equipment safety etc. But we are one man bands.

She sounds a bit stressed in her reply. I bet all her other clients called her to book in and she was getting round to you but just got very busy suddenly.

QueenOfToast · 18/08/2020 16:39

I'm with you @Rhine - YANBU. It was unprofessional of your PT not to have been in touch with you sooner and I can see why you feel neglected and ignored.

I have a similar job - I am a Pilates teacher and I teach only one to one sessions at a local studio. I contacted all my clients to let them know about the planned re-opening dates, the new COVID procedures and to confirm how many paid sessions they had left on account. I also offered them the opportunity to book sessions immediately, delay for a while to see how things go with the virus or to have a refund for their outstanding sessions.

I treat my clients the way that I would want to be treated; they're paying for attention and for a personalised service so that's what I try to give them.

Sexykitten2005 · 18/08/2020 17:12

Read your thread and had nothing else to add except don’t ever consider a PT a friend. I’ve made that mistake too many times And been badly burnt. It’s a client relationship, you are paying for them to support your goals and listen to you but it’s really easy for the lines to get blurred.

search4youth · 29/03/2022 17:03

How did you get on? You are absolutely within your rights to be pissed off. I would be furious.
It isn’t responsible. You have been loyal to her. It’s a two way thing with PT and. You have put your trust in her and probably felt you have become close as this is the personal in personal training otherwise you wouldn’t have stuck with her. They know this. She has disrespected you. I would get my money back and find a more profession trainer.

EmeraldShamrock1 · 29/03/2022 17:05

@search4youth August 2020 was a strange time for everyone.

LegMeChicken · 29/03/2022 18:06

ZOMBIE THREAD ZOMBIE THREAD

ExMachinaDeus · 29/03/2022 18:59

Did you pay her at all through the lockdowns? I kept paying my PT as a retainer, and then when we could meet up outside, he offered to train me twice a week to 'soak up' the payments I'd made.

SevenWaystoLeave · 29/03/2022 21:10

YABU, she's either made a mistake and accidentally missed you off her list, which, she's human, happens to the best of us. Or she's inviting clients back in staggered groups to manage demand and hasn't got to you yet. Either way, it's pointless you sitting there fuming when you can easily just get in touch with her. If she's a good PT it would be shooting yourself in the foot to ditch her over something so silly.

SevenWaystoLeave · 29/03/2022 21:11

Oh just saw it's a zombie thread. In that case, you WERE being unreasonable. God knows what you're being now.

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