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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Hairdresser messed my hair up

78 replies

crymeariverr · 03/08/2020 19:53

I had my hair done on Saturday and she has messed it up I had some extensions put in the front as it's quite thin but my hairline looks really far back.

I sent some pictures and she said they lady that does them doesn't have any upcoming bookings so she won't be in until she gets one probably friday.

I didn't notice it at first soon as I got in the car OH noticed it. Now I'm getting stressed out.

She is my usual hairdresser and I like her but I can't wait until Friday for her to come back so I demand my money or half back what can I do.

I feel like I'm always to nice to people and everyone just takes the piss I don't know whether to stand my ground or just wait it out.

OP posts:
Josette77 · 04/08/2020 02:27

I don't understand either. Can you take a picture of your hairline?

AmICrazyorWhat2 · 04/08/2020 02:29

If it looks terrible and you’re concerned about your interview ( because it’s really knocked your confidence), call them first thing tomorrow and tell them that you have an important meeting on Wednesday and you can’t attend looking like this.
They need to sort it out! Be insistent, this is bad customer service.

Hairthrowaway · 04/08/2020 02:36

I’m kind of imagining that the extensions might be placed poorly (too close to the hairline, they should be placed inch or so back) or are too tight, which could actually pull her hairline back (similar to a “Croydon facelift”).

As OP said she has fine/thinning hair, poorly placed/fitted extensions could be enough to manipulate her hairline and make it look father back - she doesn’t have much natural hair to begin with so it could look extra wispy/gappy. She can’t easily make it look like it usually does as the extensions may be holding her natural hair near her hairline in an awkward position.

FortunesFave · 04/08/2020 02:46

Oh my God why are people here so rude!? OP doesn't want to show off her shit extensions on here! She's said it looks bad...that's enough.

As for the comment saying she hasn't moved your hairline OP that's so rude!

If she has thinning hair and the extensions are badly applied, they will pull her own hair back too tightly making her scalp more visible.

Stop hassling OP.

steff13 · 04/08/2020 02:57

OP doesn't have to share photo, of course. But if people could visualize the problem, they might be able to suggest something to help.

HoppingPavlova · 04/08/2020 03:22

If it’s that bad I don’t understand why you wouldn’t have noticed at the time? Surely you had it done in front of a mirror and at the end had a good look and apparently nothing kept out at you as being odd. Yet when your DH mentions it, now it seems super obvious to you?

Marahute · 04/08/2020 05:15

This makes zero sense. Extensions cannot alter your existing hairline, and I am particularly certain they cannot make it reced!

Marahute · 04/08/2020 05:19

Having read some of the posts above, about badly applied extensions, I take my previous post back.

Every day is a school day. I hope you get it fixed ASAP if you are unhappy OP.

purplelila2 · 04/08/2020 06:31

I've had hair extensions.... not sure they can actually pull your hairline back.
unless perhaps when she was re doing them you had a lot of hair shed which isnt her fault

Bluntness100 · 04/08/2020 06:41

Op, am I right that when she did them and when you left the salon you thought they looked good and were happy?

And it’s what your husband has said that’s made you think this?

Can you colour out your face and post an image? Extensions should be under a layer of hair and hidden basically. It’s hard for anyone to comment without seeing it.

crymeariverr · 04/08/2020 08:53

I'm upset all over it again this morning I will see if I can find a photo of google. I've found someone that can fix it she is brilliant at hair but OH is demanding me to get my money back first but I don't want to upset the salon as I've been going to them for years but I can't walk around like this until Friday.

OP posts:
Pinkdelight3 · 04/08/2020 11:19

I'm not sure you can demand a refund when she used her time and materials to do the work and you didn't see a problem with it yourself. Are you sure it's as bad as you think or have you just become stressed about it since your DH's reaction? If you've been using this stylist for so long, I'd make another booking for her to fix it and negotiate on cost. If she values your custom and can see the issue, she might fix it for free. But I don't think the demanding money back angle fits this situation.

TeaChocKitKat · 04/08/2020 11:36

Sorry OP, I think its more likely that your hairdresser will fix it for free (assuming its that bad) than give you a refund so you can go somewhere else.

starfishmummy · 04/08/2020 11:36

They are fobbing you off. I would have expected the salon to contact the person who does them to book you in.
If she "only goes in on when she has a booking" I would assume she already has a customer on friday so its probably going to be next week before she gets round to you.

Hairthrowaway · 04/08/2020 12:43

If it’s that bad, email the salon your photos. They’ll sort this out sooner once they see how bad it is/that you have a valid complaint.

User50000999788887876655 · 04/08/2020 13:04

I’m sorry you’re upset but Your OH perhaps should be a bit better at not riling you up it’s not helpful if nothing can be done. Try not to get worked up it’s just hair and it can be fixed/won’t be like this forever. Try and remember that when you feel like you’re getting upset.

crymeariverr · 04/08/2020 13:12

I've sent another two messages on WhatsApp today they have opened and not replied.

I would put a photo on but it just looks to bad I don't even want it left on here. I just went to my mums to drop the kids off and she even said it looks bad.

I don't want all the money back some I just want some it's so bloody tight aswell it's hurting my head.

OP posts:
crymeariverr · 04/08/2020 13:13

I just don't understand why she can't just come into work and fix it!!! I'm getting no response either Angry

OP posts:
ScrapThatThen · 04/08/2020 13:13

Just say I have an important job interview so I will need it fixed before then or my money back as someone else can do it.

QueenOfPain · 04/08/2020 13:14

Why is your other half so heavily involved in all of this?

Veterinari · 04/08/2020 13:18

Have you phoned them? You need to speak to them directly

TeaChocKitKat · 04/08/2020 13:22

I don't understand why you haven't phoned them. Be brave and pick up the phone if its that bad and don't be fobbed off x

FortunesFave · 04/08/2020 13:22

QueenofPain I assume it's budget related.

Scarlettpixie · 04/08/2020 13:25

You need to phone the salon not just send messages. Ask them to contact her and get her to phone you.

If that doesn’t work try social media. Lots of hairdressers have instagram.

Thisismytimetoshine · 04/08/2020 13:26

How could you not have noticed before you left the salon? I'm genuinely baffled by this.

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