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Door step seller! Help!

149 replies

Thehorrifiedone · 01/08/2020 17:58

Last week I had a door step seller at my door. Young uni kid who was selling educational books for kids.
I was interested to begin with, until he said the price was 3 "easy" payments of £99 for two lots of question books and some encyclopedias. I said I cannot afford that and he said he can do the question books for just £59. At this point (after a long 45 minutes) I just wanted him to go. I said yes, with the intention of cancelling, as I hate confrontion with a passion and will avoid it at all costs.
At the end, he said I am now subscribed to some kids gaming app which cost £20 a month! I didn't consent to having that at all and it made me a little bit mad. He then wanted a picture of him, me and my kids (who was there at the door with me) to prove to his company he was doing work. He said he did it with everyone and they all were ok. Left his card with social media address on and went.
I immediately cancel the subscription and books via email and thought that was it.

Over the couple of days, he has been knocking on my door. I've ignored it of course because I don't want anything to do with any of it.
Just now, I looked up his facebook and he has pictures of families with the products. Scrolling a little further down, I saw me and my children. I did not consent to be put up on social media at all! I've re-read all the terms and conditions and no where did it say anything about this. Surely this is in breach of something? Can I get it taken down?

OP posts:
june2007 · 01/08/2020 18:01

DEf contact trading standards and I would contact police. They may not be abe to help you as such but may be able to help others. DEf also contact company and say you want your picture removed assap.

Thehorrifiedone · 01/08/2020 18:14

Thank you!

OP posts:
AfterSchoolWorry · 01/08/2020 18:17

45 minutes you let him detain you!

It would have taken 5 seconds to say 'no thanks' and close the door!

noloh1 · 01/08/2020 18:20

I wonder if you are in my area. I had a young lad come to the door selling educational stuff. Showed me the full names and addresses of all the families locally that had signed up! He was quite pushy and wanted to come in and use my table to show me properly, but luckily I managed to grow some balls and get rid. I, too, hate confrontation and door stop sellers. Sad

mummyof2darlings · 01/08/2020 18:23

Your not from Salisbury are you?

TiddleyWinks123 · 01/08/2020 18:23

I hate it when this happens 🤦 I had someone from Safestyle cold call us at the door, I said we didn't want their services but he persisted so I gave him a fake phone number which his boss then tried to call and I had a bit of a meltdown 🤦 I've now got one of those 'no cold callers' signs on our front door so I have a prop if it happened again, I can just point to it and say "Sorry, we're not interested" - if you're not very good at saying no, this could be an idea :)

OoohTheStatsDontLie · 01/08/2020 18:25

I had one of them yesterday. She got 2 minutes in and I said I'm sorry, I'm completely sick of home learning so wont be buying anything. So she left.

OP i hate confrontation as well but it isnt confrontation to tell someone no thanks. I think you really need to practice some phrases. Even if you have to lie. Tell them you're on the phone, you're on your way out, you've just lost your job and have no money if you really can't just say that looks a great product, I am really not interested but hope the selling goes well.

GoshHashana · 01/08/2020 18:26

45 minutes!!

Purplespup16 · 01/08/2020 18:27

I had similar a few weeks ago. He showed me a list of interested families even named a few saying I’m sure you know one of these neighbours. I told him I wasn’t interested and then he asked me which of my neighbours had kids as he didn’t want to bother the elderly 😳. I told him I didn’t know any of my neighbours and told him that I highly suggest he didn’t bother any of them! Then he told me the name of one of my neighbours down the road who has a child in my DDs year who apparently told him to knock especially on my door and another neighbours door so he knew I was lying. It was at that point I rather forcefully closed the door.

HearingMyOwnVoice · 01/08/2020 18:28

@AfterSchoolWorry

45 minutes you let him detain you!

It would have taken 5 seconds to say 'no thanks' and close the door!

It took me a good five years to teach my husband how to do this. Not everyone finds it that easy and that's how these people get sales. Op I find saying 'No thank you, I'm not interested' the best thing to say. I figure there's no point them wasting they time. Or 'sorry I'm in the middle of something' unfortunately this gives them a choice to come back.
Toppingpoint · 01/08/2020 18:29

Report the picture on FB and they will hopefully take it down. Did you give him your bank details? I’d also phone the bank and block any payments to the company.

tulippa · 01/08/2020 18:31

I have a stock line and immediately say that I don't sign up to anything at the door as soon as someone tries to sell me anything/ask for charity donations etc. I see that as kinder than letting them waste their time waffling on for 20 minutes when I'm always going to say no anyway.
But yes definitely make a complaint. They had no right to use your photo and he should have been honest about why he was taking it.

LadyofTheManners · 01/08/2020 18:32

You can usually click on a photo and a menu will show on report photo, you should then have the option of clicking I'm in this image and do not consent or similar.

ToffeePennie · 01/08/2020 18:32

I had one too! @Purplespup16 - exactly the same “which neighbours have kids” well you see, I don’t know. “But you must know someone” “erm no, we keep to ourselves”
I’m an ex teacher myself! I don’t need your stupid apps and games.
I’m seriously considering calling the number on the guys card and asking why they’re calling without masks etc?

Thorilicious · 01/08/2020 18:32

Sounds similar to a lady who knocked on my door. Very persistent, even when I was closing the door while she was talking, despite me saying a number of times, I wasn't interested. Went out later , and she'd left her card stuck to my door...

MusicWithRocksIn1t · 01/08/2020 18:32

Wow thats nuts. Definitely get a cold caller sign it makes it easier to tell them to fuck off

AlCalavicci · 01/08/2020 18:33

How did you pay for it ? I think a lot ( if not all ) credit card companies allow a cooling off period contact them and say you want to stop the payments .
If it was by Direct Debit contact the bank and tell them to stop the payments .
In the mean while contact the company that he was working for and insist that your photo and details are taken down from the FB page , and contact FB and tell them the same .
Also tell the company that the seller should no longer contact you in any way shape or form and if he does you would consider it harassment.
I hate confrontation too but all of the above can be done via email , that way you also have a chain of contact should you need them if you do need to go to the police .

iklboo · 01/08/2020 18:33

Good one to get rid of Safestyle etc - 'we rent'.

Charleyhorses · 01/08/2020 18:34

What's the name of the company?

KittyHawke80 · 01/08/2020 18:35

I feel so sorry for door to door salesmen, especially if very young or old, and try and buy a duster or gardening gloves or something. (Although I have v little cash in the house as a rule). I think it's outrageous that the Job Centre consider this legit employment. And there are some very desperate people out there. But high-priced educational shit I steer well clear of. I've worked for law clinics and CAB and the worst offender in terms of (often non-UK) parents anxious to do the best for their kids and signing up for a usurious 'package' not for for purpose, is Exemplar Education. But they're all awful. Hope you get it resolved.

KittyHawke80 · 01/08/2020 18:36

fit for purpose, ffs.

2bazookas · 01/08/2020 18:44

I just cannot imagine the mindset which leaves a healthy young householder incapable of saying no to a cold caller, refusing to give out ID details or bank details, refusing a stranger permission to photograph her children.

Fairenuff · 01/08/2020 18:48

For future reference, no matter what they say, you reply 'I'm not interested thank you'. Repeat, repeat repeat. If they don't stop then you say 'I'm not interested thank you. Goodbye' and close the door.

Hoppinggreen · 01/08/2020 18:52

I just say no thank you and close the door, it’s very simple

WiddlinDiddlin · 01/08/2020 18:54

If he took the photo, its his photo, he can actually put it where he likes including on social media.

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