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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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To think it is appalling Asda are using disabled spaces?

252 replies

NightSpot · 24/07/2020 13:11

For their click and collect orders?

Our Asda has a hut in the middle of the carpark. During lockdown understandably this became busy and was blocking the flow of traffic so they moved click and collect to the side of the store. All fine.

Went to get my order for the first time ina few weeks and realise they have now moved it to the other side of the carpark.. using the disabled bays as the collection point.

Yes, they have other disabled bays, but as I understood it they needed a certain amount or they wouldnt have been originally installed? When questioned, they said it was because they are only using one of the entrances, "hardly anyone " was using them. Surely that is not the point? They are there for a reason! And the queues to the entrance they are using are quite often up to these ones anyway so the person would have to walk further to reach the end of the queue!

OP posts:
Chocoholic12 · 24/07/2020 14:28

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Mummyoflittledragon · 24/07/2020 14:28

DGR

Yes we are a terrible inconvenience.

I’ve been told I am not disabled, threatened with violence and purposely hurt by my brother - pushed over, dropped when helping me up stairs, drove off when I was leaning on his car so I fell to the ground etc.

NightSpot · 24/07/2020 14:29

@Chocoholic12

You are obviously having a boring week. Write a complaint, re-read it, realise YABU then chuck it in the bin
Or i prefer not to see the rights of disabled people eroded as others have mentioned above?
OP posts:
Thislittlelady · 24/07/2020 14:29

As a disabled person this pisses me off. If you want the space I’ll swap you my disability and you can have it.... no need for this. It’s quite unnecessary when you think about how big these stores are. Surely they can make alternative arrangements. Why bother putting the spaces there if you’re not going to allow those who need them to use them? Put them in the parent and toddler bays instead and then hear all the mums complain......

Mummyoflittledragon · 24/07/2020 14:30

@Chocoholic12

You are obviously having a boring week. Write a complaint, re-read it, realise YABU then chuck it in the bin
Can’t argue with stupid.
NightSpot · 24/07/2020 14:30

It seems Asda might have the same mindset of some posters here, which is disappointing tbh.

OP posts:
NightSpot · 24/07/2020 14:31

So now I am stupid as well as bored? Brilliant.

OP posts:
Mummyoflittledragon · 24/07/2020 14:32

@NightSpot

So now I am stupid as well as bored? Brilliant.
No I was calling the poster stupid. Not you.....
Mummyoflittledragon · 24/07/2020 14:33

@Thislittlelady

As a disabled person this pisses me off. If you want the space I’ll swap you my disability and you can have it.... no need for this. It’s quite unnecessary when you think about how big these stores are. Surely they can make alternative arrangements. Why bother putting the spaces there if you’re not going to allow those who need them to use them? Put them in the parent and toddler bays instead and then hear all the mums complain......
Yeh I wonder how that one would go if votes were enabled. “To think it’s appalling x supermarket is using P&C spaces etc”
Haenow · 24/07/2020 14:35

Of course YANBU.
If this were the parent and child spaces, a group of people on here would be up in arms!

Viviennemary · 24/07/2020 14:36

If the spaces were hardly bring used I think it was fair enough to use them for other purposes if there was other disabled spaces available. Or turn the parent and child spaces into disabled parking.

NightSpot · 24/07/2020 14:36

@Mummyoflittledragon apologies.

OP posts:
melj1213 · 24/07/2020 14:43

I can understand the logic - unless every disabled bay is oversubscribed it is better to "close" the less used spaces to allow Home shopping customers to safely collect their shopping without causing traffic issues especially if they are not being used by customers as they are located further from the store entrance.

Additionally are some supermarkets still having excessive queues? I work in an Asda store and we only ever have queues first thing in the morning, and that's only for about 15/20 minutes at most, due to customers stopping to sanitise hands/wipe down trolleys which slows down people entering the store which holds up the queue of people who were waiting for the store to open. I dont think I have seen anywhere where the queue has gone so far round the store that people parking in disabled bays would need to wait in an excessively long line that would require them to queue further away than "closed" disabled bays are located.

GabsAlot · 24/07/2020 14:46

tesco used ours for trolleys for the queue!

SantaClaritaDiet · 24/07/2020 14:47

@Haenow

Of course YANBU. If this were the parent and child spaces, a group of people on here would be up in arms!
so...just like the group of posters on here are now? Confused
bridgetreilly · 24/07/2020 14:48

Honestly, I think that so long as there are still enough disabled spaces, which it sounds like there are, this isn't something worth worrying about. In my experience, supermarket car parks aren't that busy these days anyway.

melj1213 · 24/07/2020 14:53

as I understood it they needed a certain amount or they wouldnt have been originally installed

As far as I am aware (and someone feel free to correct me if legislation has changed) companies must provide accessible spaces under the Equality Act but there is no legal number that they must provide. The British Standards Institute recommends at least 5% of parking spaces should be disabled spaces but there is no set number.

Therefore as long as stores are providing some disabled spaces then they are covered. So in this situation, where they have temporarily "closed" some disabled spaces -which I assume they have done so as they were not being used - in order to better serve customers safely during covid, as long as they still have some spaces provided then they are covered in much the same way some stores closed of certain areas of their car parks to accommodate queues but still had parking available, just in different places.

thedaytodayyesterday · 24/07/2020 14:54

Disabled bays are for disabled people. Woman I used to work with used to insist in parking in (my) one and only disabled bay because she had to carry the company post. They get used as disabled bays unless someone with any other possible reason comes along.

EggysMom · 24/07/2020 14:55

When they were queuing outside our Asda, the queue would often run down the road at the edge of the BB bays - so I'd have to ask people to create a gap to allow me to drive into a space, and again to drive out. They've now given up with the enforced (slow) queue.

At our local Sainsbo, the click-and-collect blocked off about 8 disabled bays.

But nothing compares to our local Tesco who used to close all the parent & child spaces so that they could put a funfair there instead. Go figure.

Alabamawhirly1 · 24/07/2020 14:56

I haven’t ventured to shops. Not well enough atm. Do you know shops are allowing bb holders to skip queues?

Depends on the shop. Ikea let us skip the queue, waitross wouldnt let us. Another mum of a disabled child I know has been allowed to skip in Asda I think.

It probably depends on the disability Tbh. My ds is in a wheelchair. So no mobility issue for me, but it's awkward to queue outside if it's bad weather or very hot. If you're walking with reduced mobility and/or struggle to stand you'll probably be allowed to skip the queue.

Other customers do let people cut in too. I saw this at poundland and I was offered a cut in when I spent so long getting ds out the car and into the trolley that about 30 people has joined the queue.

PassingByAndThoughtIdDropIn · 24/07/2020 14:59

If blue badge holders ever find themselves unable to access a disabled space under the new arrangements then YANBU. If they don’t (eg because some disabled people are less likely to go to the supermarket in person at the moment so there’s less need for spaces) then YABU.

Gilead · 24/07/2020 15:01

For the hard of thinking: Asda using bb spaces. People who don’t have a bb using the spaces because we are all apparently shielding (one big group and all poorly as fuck), so where do those of us with a bb go? I know, we go without. In reality that’s what happens, so perhaps those of you whe feel the op is bored or whatever, I suggest you try an empathy infusion.

Becca19962014 · 24/07/2020 15:03

Same here. All BB spaces been blocked since lockdown by delivery vehicles, likewise the lift only for deliveries. They've also stopped all support for aiding disabled people shopping.

I complained and got short shift and told to do online ordering instead as I was being unfair during these "trying times" to expect any help. There is no online ordering where I live. So I was referred to my local welfare rights. There is no welfare rights around here. It's all closed. The accessible toilet is no longer in use I've been told - it's now used for storage as The Disabled can just use home delivery (most of my county isn't eligible for home delivery) or, are to just ask their carer to do it for them.

I mentioned the equality act and was told that's been superceeded by emergency covid laws Hmm

When masks become mandetory no doubt it'll be the same.

Basically, fuck off.

Becca19962014 · 24/07/2020 15:06

gilead but here you're forced to leave as there's no way anyone with bb would be able walk all the way to the shop to queue and complain and they know that.

My0My · 24/07/2020 15:10

Has anyone ever seen all the disabled spaces ever full at a supermarket? It would be a first around here. Never. Parent spaces are useful for decanting a baby etc but are not required by law. As long as those who need the disabled spaces have one, that’s ok. I would assume they had monitored usage. If you can park in an allocated bay, I don’t see how you have lost anything.