To expect missing salary to be paid immediately?

[Hidingfromhim]

Mistake made withy salary last month resulting in me being underpaid by a couple of hundred pounds. Raised issue immediately and it's taken 2 weeks to get a response saying sorry we made a mistake but you'll get it in your next salary payment.

I won't run out or be short but AIBU to expect to be paid the money that is owed immediately rather than have to wait a month?

This is standard practice at the company I work for (big national company). When my ovetime hasn't been paid you have to wait until next month's pay date to receive it.

That was all very good and well then we were when under the tax credit system, but some colleagues wont do ot anymore in case this happens. They're on Universal Credits and it causes no end of trouble for them personally, for which the company gives no fucks about.

It might now give you probs OP but you don't work for free, payroll can sort this out, whether they wont to is another matter.

Thanks all.

I was marked as being on furlough when I wasn't - I brought this to the attention of my employer at the time and asked whether it would have an effect on my salary at the time (was told it wouldn't and I would be paid as normal) which is the reason I am annoyed.

I know everyone is busy but if I did have issues and received charges for late payment of bills/overdraft then I would be the one who would have to pay these penalties rather than employer.

Do you suspect that your employer is fraudulently claiming furlough?

YANBU. This is unacceptable. I’d write to HR immediately.

I would want something in writing to confirm you will be getting it next month.

Your work should have a policy on this. Its normal to have it corrected with a BACS payment in a day or two.

You are definitely not being unreasonable. I don’t know why some think that you should just be grateful for a job so underpaying you is acceptable.

They don’t know your financial situation so it’s not great that they’re taking such a long time to rectify the issue. What if you were living month to month? A member of staff shouldn’t have to push to have the correct amount of pay when it was their mistake. Also who knows what unexpected costs might arise in the mean time? Just because you’re OK for now doesn’t mean it’s acceptable. Your car could break down tomorrow. I think it reflects poorly on them.

I do have it in writing that tax won't be affected and that it was a mistake to be rectified in July payroll.

I don't think they're claiming fraudulently.

@elessar

Honestly in the grand scheme of things I would let this go.

Millions of people are losing their jobs at the moment. Big picture, this is really really small fry.

If it would cause you issues with paying your bills I can understand you making a big deal out of it, but as it won't, why does it really matter?

Please don’t do this.

Don’t set the example that you’re willing to work for less. Don’t under sell yourself.

I had this few times like that in my old workplace.
The admin lady was so mean and rude, made us all feel like a nuisance so we were even scared to ask and check it.
In the end we did but she made us feel so guilty.
They paid it next month wages. And this was a international huge clothing company, who is doing very well even now...

I had recently returned from maternity leave, but was in the accrued annual leave phase, come payday and there was no payment into my bank account, I had been counting on it after living on savings in the part of mat leave which is unpaid.

Sent a flurry of emails to payroll & they made a chaps payment (it was much more than I was expecting) just after 5pm the same day, I was impressed!

This happened to me. I kicked up a fuss when told I had to wait til next payday.
I have worked for my money and expect it on time, just like I am expected into work on time and to rectify any mistakes at the time. I wouldn't tell them to wait a month for me to correct any mistakes in my work.

They gave it to me the next week, said they can only pay people on Fridays

OP YANBU for wanting this sorted and to be paid the shortfall!

Why should you wait till next payday? it is your payroll's error, you should be paid the amount which is due to you now, not at the end of this month.

DP is a payroll manager and will almost always do a CHAPS payment in these circumstances. The rare occasions when he doesn't is when the employee was both rude to the staff AND highly paid!

And yes, payroll is bloody difficult just now. DP has said a few times that he's glad he's in the public sector atm and doesn't have to deal with furloughs etc.

It never ceases to amaze me how people seem to think these things aren't a big deal. You did the work, you were due payment, you didn't get paid. It's very simple - they should fix it. I find it weird that the company doesn't see this as a basic reality.

Back in the distant past, I worked for a small firm. I wasn't paid via payroll but manually via online banking, which was in its infancy. My boss accidentally didn't hit the final, "confirm payment" button so I didn't get paid. She was MORTIFIED. We had a small petty cash box that had a bit of money it it which she insisted I take immediately (I was earning just about minimum wage, there was no way I could afford to wait) and she dashed off to the bank on the spot to organise payment (But it still took at least overnight, hence the petty cash). That's the correct approach to accidentally not paying your people.

YANBU but I would say this is probably an honest mistake and maybe you may not want to get to hot under the collar about it.
If you can carry on with out it I would just let it go.
Saying that I do believe your payroll department have acted badly, if they have underpaid you they should fix it immediately, they dont know what your outgoings are and shouldn't assume that you can wait around for what you are owed.
what final point is that if your company is in trouble, you may want to ask for your money straight away.

Yes exactly they don't know my situation! I have very recently bought a property, moved in and had to furnish the whole place...it could have caused me major financial issues.

I emailed payroll, HR and my manager and still had to chase multiple times within the 2 weeks. If I was like that towards a client I imagine I'd be pulled up on it..!

It would be difficult for most payroll companies to pay this outside of the usual pay run

If the client company is "full service" with the payroll bureau, they can easily do it but they charge a small fortune. Years ago, when DP worked for one of biggest payroll bureaux, they charged £150 to do a CHAPS payment. God knows how much it costs now. A lot of companies just get the payroll bureau to do the number crunching and send the client company a report of what's to be paid to who. Then it's up to the client company what they do, but if they want the bureau to calculate the revised figures, they pay extra for that as well. One of the reasons my DP hates working for bureaux is because he knows they charge shedloads for a 5 minute job that he probably earned £3.50 for doing.

Most over/underpayments arise because a local manager hasn't got the right information to the payroll team before the deadline imo.

@ShoppingBasket

Will you get taxed more in your next payment if it's more than usual

This is a good point - tax is normally cumulative over the year so it won't normally make any difference - BUT National Insurance is one a period-by period basis - depending on how much you are paid, getting a big lump sum in one period could result in your overpaying NI.

Our payroll team won’t make a manual payment unless you’re in dire financial straits because they have no way of taking off tax/NI/pension etc. In the worst case scenario they’ll do a manual payment of 60% of what you’re owed and then you get the remainder in the next pay run minus the tax etc. We’ve got over 7000 staff though and normally people haven’t been paid properly because they couldn’t be bothered to get their overtime signed off in time.

@ClaraLane

Our payroll team won’t make a manual payment unless you’re in dire financial straits because they have no way of taking off tax/NI/pension etc. In the worst case scenario they’ll do a manual payment of 60% of what you’re owed and then you get the remainder in the next pay run minus the tax etc. We’ve got over 7000 staff though and normally people haven’t been paid properly because they couldn’t be bothered to get their overtime signed off in time.

Your organisation has a crap payroll system then.

Yanbu.

I have always said - upfront in interviews - I have one rule, pay me and I will work, but no pay and I walk out with no notice.
I’ve always been paid. On time. In full.

It's happened to me a couple of times and I've always been happy to let it be corrected in the next payrun. Obviously it depends on personal circumstances but if you can wait until next payday that probably makes things a lot easier in terms of actually getting the correction right.

@Hingeandbracket how else would you do it? (Genuine question). A re-run is expensive, Isn’t an advance normal?

Thing is, it's often a hassle or takes quite a bit of tine to get payments approved, outside the normal payment run process.

And you don't want to cause a ton of Hassle fir say £200. If it was full pay, then Of course it should be done (but can still take a week to do, then add doing it via bacs adds a few days to you getting it)