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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Am I owed £10?

38 replies

PeterA67 · 01/07/2020 11:33

My friend and I used to share an online account at a video streaming service, but we haven't used it for three months. On Monday, my friend paid to stream a video (unbeknown to me) but when it came to watching time the site asked for payment again, so my friend paid a second time. We then watched the video in the evening, even though I wasn't interested in it (my friend wanted my company).

Turns out the first time my friend paid for the video they were still logged onto my account, so the charge was taken from my bank account. The second time they used their own account.

I assumed my friend would offer to reimburse me for the money (£10) that was taken from my account, but it's been two days now and ... nothing.

Do you think I am owed £10?

OP posts:
Elmo230885 · 01/07/2020 11:37

Of course they owe you a tenner. They should be more careful.

Igotthemheavyboobs · 01/07/2020 11:42

Do they know they did this? I charged audible to my friends account for 2 years by accident once. Paid it back as soon as realised but took ages to find out.

CluelessBaker · 01/07/2020 11:44

Yes, they owe you a tenner. Mention that you spotted it on your statement and ask them to reimburse you. They probably don’t even realise money has been taken from your account since they were asked to pay again.

Puffalicious · 01/07/2020 11:46

It's a tenner, think a friendship is worth more.

ShadowMane · 01/07/2020 11:48

i would mention it on a "did you realise we were double charged for that film" kind of way
you need to mention it, as they probably have no idea

Original poster
PeterA67 · 01/07/2020 11:50

I've told them I got charged, but they just thought it was funny that I had been.

OP posts:
BeingATwatItsABingThing · 01/07/2020 11:53

Yes, your friend should reimburse you. I’m forgetful though so would have said (being the friend) to keep reminding me to do it. I try to pay people as soon as I can using my mobile banking app but sometimes I do forget. That’s my issue, I know but I always tell people to remind me so they know I’m not just not paying them.

Hushabusha · 01/07/2020 11:56

You are owed a tenner but unless you're totally skint I'd let it go.

listsandbudgets · 01/07/2020 12:02

So what happened was that it charged you first to stream on your account and then hers hence the double charge. Her mistake not the streaming company's.

If you watched it together and enjoyed the evening otherwise, I'd just settle for saying "that was a bit silly we got charged twice because you forgot to check what account was logged in. You buy the coffee and cake next time and we'll forget about it"

Apple1029 · 01/07/2020 12:03

Change your account details. It's a tenner let it go.

CreditCrackers · 01/07/2020 12:06

You watched the film too and your friend also paid £10. I think you're being a bit petty. I'm also a bit confused because if you share an account then why do you have different accounts?

BeingATwatItsABingThing · 01/07/2020 12:07

It is ‘only a tenner’ but the friend doesn’t get to decide that. The OP could tell her not to worry about it but the friend shouldn’t assume the OP can do without that money. Some months, £10 makes a big difference. Others, it wouldn’t bother me.

backseatcookers · 01/07/2020 12:13

I'd have let it go if it was an honest mistake and they were hard up but it wasn't a huge amount to me.

Your friend however has now realised and laughed about it. So I'd say she owes you a tenner! Weird response from her, most people would be like oh shit sorry.

Spam88 · 01/07/2020 12:32

You watched the film too though so it seems a bit mean to expect your friend to pay £20 while you pay nothing, depends how tight money is for you of course.

Personally I'd just try contacting the company and explaining - they should be able to see you haven't actually watched it so may refund you.

Original poster
PeterA67 · 01/07/2020 12:36

"You watched the film too and your friend also paid £10. I think you're being a bit petty. I'm also a bit confused because if you share an account then why do you have different accounts?"

I only watched the film because my friend wanted some company. it was a film I'd never choose to watch and certainly wasn't one I would spend £10 on.

We used to share an account but if my friend wants to watch something that I don't want to, they use their own account. The shared account is a subscription account. The film was not available with the subscription.

OP posts:
Nottherealslimshady · 01/07/2020 12:38

I think I'd contact your bank and say an error was made and the streaming site. They can see you didn't watch it on your account so you might get lucky. Otherwise chalk it up to a life lesson not to let people have access to your account where they can spend your money accidentally.

Original poster
PeterA67 · 01/07/2020 12:38

"You watched the film too though so it seems a bit mean to expect your friend to pay £20 while you pay nothing, depends how tight money is for you of course."

So, if I friend takes you out for dinner, then at the end of the meal tells you they charged half the cost of the meal to your account without asking you or telling you, you wouldn't be annoyed in the slightest?

OP posts:
BluebellForest836 · 01/07/2020 12:57

Just text and ask them to transfer the money.

Was the first amount taken in error though? Sounds like you have been charged twice to watch the movie once ? Complain to the company

Ishihtzuknot · 01/07/2020 13:31

I’d cancel the subscription personally, if they found it funny you were charged without offering the money back then they might do this more often for a freebie film.

mrsm43s · 01/07/2020 14:13

You both watched the film, so both are equally responsible for paying for the film, regardless of who chose the film.

Not sure that I understand the double charging element, but the expectation should be that you share the cost of the film unless one of you offers to pay the full amount. As it stands you've paid £10 each. It should be £5 each, so if you manage to get the double charge refunded, the refund should be split between you.

Under no circumstances should you be expecting that your friend pays £20 and you pay nothing!

mrsm43s · 01/07/2020 14:17

@PeterA67

"You watched the film too though so it seems a bit mean to expect your friend to pay £20 while you pay nothing, depends how tight money is for you of course."

So, if I friend takes you out for dinner, then at the end of the meal tells you they charged half the cost of the meal to your account without asking you or telling you, you wouldn't be annoyed in the slightest?

Yes, if you go out for dinner with a friend, you should absolutely expect to pay for half the bill/the food you've eaten. I can't think why you would think otherwise?
AlphaDalpha · 01/07/2020 14:29

If the video wasn't watched from your account contact the provider and get a refund.

Pinkkgaga · 01/07/2020 14:40

You watched it even if you didn’t like the film. Basically it was £20 and you split it is the way I’d look at it. Yabu

Igotthemheavyboobs · 03/07/2020 04:05

Yes, if you go out for dinner with a friend, you should absolutely expect to pay for half the bill/the food you've eaten. I can't think why you would think otherwise?

This! MN is really odd for this though, I have seen many times it be stated that if you ask someone out for dinner you should pay. If that were the case I would never be able to go out with anyone ever! If I say to a friend, do you want to go to nandos this weekend, I wouldn't expect to pay their half.

Nellydean21 · 03/07/2020 04:07

Seems like a lot of stress. Get yourself off the account.