I'm dreading the kids school shoes debacle. It's madness at the best of times - goodness knows what it'll be like this time round!
I think part of the problem is that, obviously, every shop has to have different rules. Pre-Covid, if you went into any shop, you wandered about, spied what you wanted, picked it up and headed for the tills. Apart from the queuing system for the till, everything was pretty much the same in every shop.
Now, you have different numbers allowed in, one way systems to negotiate, can't touch/try on, different places for sanitizer bottle placement and then the till queuing system. It's like learning to drive all over again in every shop - one has one set of rules, the other has a different set and some change as the shop learns.
Take our local Tesco. When the lockdown started you would get your trolley, join the queue and the trolley wipe down station was indoors. Then they realised that a) people were handling 'dirty' trolleys in queues that could take 30-40 to get through the door and b) the trolley station inside was slowing everything down.
So they set up a 'cleaned trolley' area. Used trolleys went to one side and a member of staff cleaned and sanitized them. Then another member of staff would give the customer a cleaned trolley. So the customers would then queue without a trolley and get one just as they entered the store.
But now they've realised they're tying up a member of staff who's outside in all weathers. So they have set up the cleaned trolleys bay but you now help yourself and they've put a second cleaning station about half way between the trolley bay and the entrance so you can give the trolley a wipe down yourself if you feel like it.
But of course what is now happening is people are walking past the cleaned trolley bay and suddenly realising they should have taken a trolley (having learned they would be handed one). So last week we had people doubling back, others tutting away because they'd been shopping in the 'new system' already so knew the ropes.
Personally I can't be bothered to queue elsewhere. I do the supermarket, pharmacy for a repeat prescription and the post office for my on line business and that's it. The rest I'm getting on line to save my sanity I'm afraid.