To ask if this has been done correctly or should I complain?

[JH12]

We have had qwartz worktops and upstands fitted to our new kitchen today. However, I feel the joins are very noticeable. I wasn't expecting them to be completely invisible but was expecting them to be blended in some way. Is this right? Or should I complain? Hopefully pictures included

The silicone they have used is clear so looks more like a gap. It's also slightly bigger at one end. I wasn't expecting it to be invisible but thought it would be much less obvious

I had quartz and it was virtually seamless. That looks wrong to me

I agree OP that these look way more 'obvious' than they should.

Attempt 2 to post!

Success! mine is done at an angle where it joins, which looks neater, or at least less obvious.

They look wrong to me, I'd be disappointed too

Does the contractor have a showroom with sample counters on display? If so you could have a look at what they show potential customers compared to your installation.

I think they look fabulous tbh.

The joins in my granite tops are filled with a matching filler.

The gap looks too big to me? I'd expect some sort of filler/blender because I'm guessing that is not cheap!

Mention it!

I've had dozens of these worktops installed at work, this should have been siliconed.

Mines black with black filler in the joins. I would say your filler is a tad dark for the worktop

I think that looks awful - not right at all! Unacceptable.

He's coming back tomorrow to do the window sill so will ask him. We got them from howdens but they sub contract the fitters.

Surely the edges where two bits meet should be sharp angled so they virtually meet? the smoothed off edge (mitred?) should only be where it’s not butted up against another piece.

I wouldn’t be happy with that OP, sorry.

I'd be very disappointed too, OP. Complain and say you're unhappy, something might be able to be done?

If the joins are visible, I think the backsplash should be centred over the hob so at least it's in a less noticeable / more purposeful looking space

ditto sink

I've got white marble effect quartz and the joins are like the others posted in the thread, I agree it looks too obvious in your photos,they should fill with a similar colour if possible?

We have black quartz and it has a hard black filler. You can subtly see it but it is flat and whole and certainly no crumbs or the like can get down there - talk about a health hazard over the years! Where the back-splash joins at a 90degree angle there is silicone.

Our quartz is white with grey sparkles. We barely notice the joins. I think there’s too much gap in yours, I’m afraid.

It doesn't look finished, I'd be asking them to come back and sort it out.

More visible with the shade Of stone you’ve chosen I feel, black or white less so. The mastic has been matched. Upstand joint doesn’t look to bad but the large surface is yes, rather obvious. It could be a bugger to fix tbh for a minor minor improvement.