Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be curious what your school absence policy is?

52 replies

Mummyscrewedup · 16/01/2020 18:05

Do you have to call in daily even for things like chicken pox? What does your school do if a child doesn't turn up and parent doesn't report it? Especially for eyfs and ks1

Curious to see if ours is overkill

OP posts:
gallbladderpain · 16/01/2020 20:09

@WaterSheep

Yes it is concerning on reading this thread. It has never crossed my mind before to think of it like that !
It's also a very large school as well so there is a lot of children in it
I think I will raise this on the next feedback form we receive which is usually about completely trivial matters !
I'm not sure I would be keen to have to ring in everyday and welfare checks and things as is in some of the posts above. I have another child with health problems who hasn't yet started school but will without a doubt have a lot of school absence due to hospital stays and I'm not sure I would be keen to be worrying about contacting the school before 9am everyday while under stress in hospital trying to arrange everything else but I'm sure exclusions could be made in these circumstances but it does make sense for some contact to be made with parents on non attendance at school otherwise I am sure children are slipping through the net Sad

BouncingOnATightrope · 16/01/2020 20:19

Primary.
Class teachers call after 5 minutes if a child isn't there (most children walk to school alone)

Sickness - text or call the teacher's mobile. Usually I call the teacher on the first day to find out if something is going round so I know to expect d&v or just a fever. Any subsequent days I would text unless we've agreed that I'll text on the day the the child returns to school.

Muchtoomuchtodo · 16/01/2020 20:23

BouncingOnATightrope. Your dc’s teachers give their mobile numbers to parents?! Wow!

We have to ring daily in primary and secondary.

z4zie · 16/01/2020 20:25

Ring, leave voicemail or send a message every day. If not they'll call to find out.

MyNameIsMrsGrumpy · 16/01/2020 20:35

I have absolutely no idea as neither of my dc have actually had a day off since they started school they do however get sick every half term 🤦‍♀️

I think we have to call in, and I assume it’s daily I shall have a look now and see if I can find the policy in the school book

bingandflop · 16/01/2020 21:14

I am a school secretary and expect parents to phone or leave a message daily if it is something you could reasonably expect them to only be off for one day with eg temperature,cough, stomach ache etc. If they dont I phone them. However, with something like chicken pox I would not expect then to phone me every single day as the child will obviously be off for several. I would then probably phone for an update after about 3 days

ChocoChunk1 · 16/01/2020 21:20

Ring in every day, or we get a text later the same day saying to call if she is ill or to make us aware she didn't turn up for registration.

Chochito · 16/01/2020 21:29

Google Form, to be filled out every day by 09:45.

Chochito · 16/01/2020 21:30

I think for safeguarding reasons schools don't have much of a leg to stand on if the last parental authorisation of absence was 2 days ago and the school hasn't done anything to check the child's whereabouts.

RhitaGawr · 16/01/2020 21:32

Daily before 9 via message on school gateway app.

Corneliawildthing · 16/01/2020 21:32

If a parent hasn't rung in to say why child is off, the secretary phones to check shy they're not in school.
Having said that, nothing is followed up re multiple absences. I had a child with 65% attendance last year and nothing was done about it.

Crunchymum · 16/01/2020 21:44

Daily. I have reception and y2 age children.

Text message if you haven't called in by 9.30am (have done this on occasion as I've dropped one child, verbally told teacher about sick child but forgot to call the office!!)

MitziK · 16/01/2020 21:45

Secondary. Too many vulnerable students to risk not messaging every single day.

Phone calls are a start, but anybody can pretend to be a parent - an older 'boyfriend', a sibling or 'friend' - so all calls have to be backed up by an email and/or a letter. It's not unheard of for kids to get into Mum's emails or set up a fake parental account, either, so the slightest bit of doubt and verification is sought by the other contact methods.

No absence is left undocumented. Doesn't matter if it happened last September, there will still be verbal requests from tutors, emails, texts, calls from attendance staff and involvement from Heads of Year and Assistant Head if no acceptable response is received.

Might feel like it's all a massive hassle, but nobody wants to be the person who didn't persist and a teenager disappears/turns up in hospital. Or, as happened to a lad in my class at school many years ago, dead for 8 hours by the time his parents came home and found him.

In addition, LACs and other children known to SS/At Risk will often have external agencies calling every day to check attendance and what efforts have been made to contact parents/carers if they are absent.

Knowing exactly where everybody is and being able to show it is a fundamental Safeguarding requirement. Learned from awful, awful experiences - the original reason for the phrase 'lessons will be learned'. We learned. And that's why your phones are pinging by 9.30am.

Punxsutawney · 16/01/2020 21:46

Wow this thread surprises me. Ds's school didn't seem concerned at all with three days absence with just one phonecall at the start. We didn't even explain what was wrong just said he was unwell and wouldn't be returning until the new year. I've just checked their website and it actually says just ring on first day only.

They are a very uncaring school though, pastoral care is dire. They were probably hoping that Ds wouldn't return, one less sen student for them to have to support.

Pop2017 · 16/01/2020 21:48

At DC’s school you should ring in daily but yesterday I rang up and said it was extremely likely that Dd wouldn’t be in Thursday or Friday either and I didn’t ring again. I did drop DS off today and did let the receptionist know in passing.

I believe text messages are sent out if children don’t turn up with no phone call. When DS was younger he had a last minute appointment and I completely forgot to ring up. I had a text by 9.15 asking to ring them. I would like to think they would ring ASAP for older children. A lot of older children walk to school alone where we live.

Lougle · 16/01/2020 22:03

3 different schools for us, with 3 different policies:

DD1 (Special School) Text message school transport escort. Phone school and press 1 for student absence - sometimes you get a person, other times a voicemail. Leave details of absence. Daily.

DD2 (Mainstream secondary) Either phone school, or send an email to dedicated email address with name, class, reason for absence. Daily.

DD3 (Mainstream primary) Phone school, press 1 for absence and either get person or voicemail.

I'd say the Special school is least concerned with absence as long as it's explained - if DC are off-colour, they don't cope in school, so it's best to keep them off.

Mainstream secondary, I agonise whether to keep DD2 off. However, I've never been contacted about absence.

DD3 never has time off sick and returned the same day to school after breaking her finger in break time and visiting minor injuries!

Glitterblue · 16/01/2020 22:09

We have to leave a voicemail on the automated systemby 9am. I'm not sure if we're supposed to call every day but I do, just in case. One time, I left a voicemail and then i had a text on the app a little while later saying DD hadn't registered that morning, could I please contact the school. I've no idea what had happened to the voicemail I left! That was a first day of absence so I don't know if it would be different if it had been the next day

CalleighDoodle · 16/01/2020 22:09

That poor, poor boy Sad

HelenaJustina · 16/01/2020 22:13

Primary.
We have to ring on first day of absence, can give a return day if known (eg 48hr rule for vomiting) but leaving a message on the absence line is preferred.

If no message received by the school, office staff start ringing from 9am. Keep going until they find out what has happened. Particularly vigilant for persistent absentees, vulnerable children, SEN etc.

BouncingOnATightrope · 17/01/2020 05:23

Muchtoomuchtodo yes, DC1's is a class mobile that floats between whichever teacher is teaching that day. DC2's is the teachers mobile as she teaches most of the week and chose not to have a class one. If no one answers the staff room phone on her day off, we can text her and she passes the message on. The school is are quite small and in partnership with two other villages so the office (head and secretary) is only there two mornings a week.

Sleepyblueocean · 17/01/2020 05:56

Special school. A phone call every day. If you don't ring them they ring you. If they can't get hold of you, social services are informed.

WaterSheep · 17/01/2020 06:46

I think I will raise this on the next feedback form we receive which is usually about completely trivial matters !

Please do. It's shocking to hear about such lax safeguarding measures.

lyralalala · 17/01/2020 06:55

At the primary school you phone on the first day, before 9. If you know it’s going to be a few days (chicken pox etc) they ask you to then update every other day or every third day. If it’s a vomiting bug with a set exclusion period then they ask you to ring before 9 on the return day (so they know to expect the child) or to advise of further time off

The high school you ring and leave a message. Then no one listens to it so you get a call around 10am demanding to know where your child is
Then they ask you to update daily, then no one listens to the messages and then at some point in the week someone phones and demands an update

Firstawake · 17/01/2020 07:51

Safeguarding is not overkill.
You may have dropped you child off, thinking they had gone into class, something happens
You think they are at school, school think they are at home.......

JustDanceAddict · 17/01/2020 07:56

Secondary here - email every day of sickness

Swipe left for the next trending thread