Please or to access all these features

Add post

Watch this thread

Save thread

Start a new thread

Flip thread

Hide thread

My feed

Active Unanswered threads

Getting started FAQ's

Unanswered threads Acronyms Talk guidelines

Hide shortcut buttons

Talk

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Flip

1 2 3

Original poster

What should I do with this money? My season ticket hasn’t been charged for.....

53 replies

TendsToHappen · 15/01/2020 11:54

This isn’t really an AIBU tbh, apologies.

I get a season ticket every year which costs over 2k, and I get an interest free loan to pay for it from work. I bought the ticket on my credit card, got the money from work to pay off the credit card. However, the season ticket charge then bounced back to my credit card and was refunded.

I’ve left it a couple of weeks presuming that TfL would claim the money again but they haven’t. I rang them today and they said the ticket was all paid for and they had had the money and AFATWC it was done and dusted and the ticket would work for the next year. I did tell them the money had been refunded to my CC and they basically shrugged.

So I phoned the CC company who said the payment had been refunded and there was nothing outstanding or payments being claimed and AFATWC that was the end of it and I would physically need to make another payment if I wanted to pay anyone.

So it’s kind of great but also kind of 🤨 as I don’t want to have to reapply for a loan or get a whacking great bill in however many months time. I also don’t want work to get wind that I haven’t paid for my ticket (big responsibility/trust position).

Help? Should I keep the money/ pay it back/do something else?

OP posts:

BlueJava · 15/01/2020 12:40

I'm sure they'll catch up eventually. I'd just put it to one side in a savings account and leave it there.

WaxOnFeckOff · 15/01/2020 12:43

Our HR /Payroll are a nightmare to deal with and can't seem to understand the simplest of things so I wouldn't go near them. The loan money arrived, you spent it on a travel ticket. You have the ticket and the evidence of it being paid.

The issue is with TFL.

Letthemysterybe · 15/01/2020 12:43

They will catch up with you eventually. So I would keep the money aside ready for the time when they ask for it back. They will ask for it back. I’ve been in a similar situation before, not with TFL, and tried in vain to refuse a repayment that I knew I was not entitled to. Over a year later they returned and asked for repayment of the repayment.

ArnoldBee · 15/01/2020 12:50

I've seen that TFL fraud programme and if they suspect you they will go back years later to recover the money. Put it in a separate account and see what happens.

flouncyfanny · 15/01/2020 13:13

This reply has been deleted

Message withdrawn at poster's request.

gamerchick · 15/01/2020 13:17

Why don't you ask work for advice on what to do?

mummmy2017 · 15/01/2020 13:20

Agree with all.
No point telling work.
Bank the money in a savings account.
Do not bother contacting the ticket company, they told you it was paid, and there will be a record you called to ask.

CatteStreet · 15/01/2020 13:30

Contact TfL in writing, explain the sequence of events and attach copies of the relevant transactions. Request that they charge the money to your CC. If they won't do this, go to HR and explain the situation and ask what they advise re the loan.

DonnaDarko · 15/01/2020 13:32

put the money in savings just in case TFL realise their mistake. I dont think there's any point in letting work know.

mummmy2017 · 15/01/2020 13:34

Since OP has already contacted the company, been told all is fine, why should she contact again.
If they do come after her for the money she might be in trouble if HR refuse to re issue the loan.
Just bank it in a savings account and wait to see what happens.
HR won't care as your paying it back, and by the time you buy a new ticket the loan will have been repaid.
Sometimes doing nothing is best.

Cremebrule · 15/01/2020 13:38

I don’t understand why your work need to know. As far as they are concerned you have (a) completed a transaction on a credit card to buy a season ticket and (b) have a season ticket. It may well be that TFL comes back to you at some point in the next few months and you’ll need go spend the money. I wouldn’t do anything other than put the £2k into a savings account.

BernardsarenotalwaysSaints · 15/01/2020 13:41

I too would try & get something in writing from TFL. Pay the loan back as normal but keep the money separate for now.

I received £200 a cheque 2 years ago from the local council for overpaid council tax. I rang them up & queried as I knew I hadn’t paid any extra. They were adamant I was due a refund. I then emailed them & said that I had checked back through my bank account & exactly the right amount had been paid each April- Jan for the last 3 years. They were still adamant that I was due a refund for that financial year. I banked it, 9 days later I got a council tax demand for £200. Utterly ridiculous, I did pay it but I was sorely tempted to fight it as they’d been so determined I was owed it.

Notnownotneverever · 15/01/2020 13:46

I wouldn't do anything too quickly. It can take a while for admin errors to catch up with themselves.

Weepingwillow123 · 15/01/2020 13:46

This is a TFL mistake - I imagine it will get picked up eventually ! Either stick the money in a separate account and sit on it or email TFL / seek advice from HR ...

MrsWombat · 15/01/2020 14:04

Call them again in a couple of weeks, then write to them with copies of the transactions etc so you can honestly say that you asked three times and they didn't want it. In the meantime keep the money in an instant saving account and wait for them to ask for it back. They will catch up with it at some point. I wouldn't get work involved at all.

Ariela · 15/01/2020 14:04

I'd stick it in premium bonds - you can do it all online and it's pretty instant to get your cash back when you need to. If you win it's a bonus.

SittingInMustard · 15/01/2020 14:08

*Pay the money back monthly as you normally would.

Keep the £2k in a separate account for the (almost inevitable, especially now you've spoken to them and flagged it up) moment TfL come calling.*

This is what I'd do - and in fact did do when an admin error left me with an extra £11k that I was reasonably sure was not mine but due to some fairly complicated international tax arrangements I could not be 100% sure. What I AM sure about is that I am square with the tax organisations in all countries (e.g. HMRC).

I contacted all companies involved and let them know what happened. It wasn't something I could just sort on my own as I needed to know where to transfer the money to. I then put the money away and waited.

That was some years ago and I am still waiting.

SittingInMustard · 15/01/2020 14:08

Premium bonds is a good shout!

Newmumatlast · 15/01/2020 14:19

Explain the situation to your work and they can decide what is appropriate their end ask tfl for something in writing to cover that you've reported it and they don't want the money

christmasathome · 15/01/2020 14:19

I agree with everything Antisupermum said - this is what I would do.

coffeeforone · 15/01/2020 14:20

I don't think it matters whether you tell work or not.

I would be the person to tell at my workplace. If you told me I would say hang on to it as the money belongs to TFL, they have your details and you can't be sure if or when they ask for the money you need to be ready to pay it.

If you didn't tell me, then I'd be none the wiser. If I found out later what happened then I'd completely understand the reason for you keeping the money (to pay if off when TFL charge your card at a later date).

If you really wanted to pay it back and stop payroll deductions then fine, that would just cancel the loan arrangement. You could still get a season ticket loan at a later date and it would be an issue.

GabsAlot · 15/01/2020 14:54

Definitely put in a savings account or bonds-they can try and retrieve debt for 6 years i believe sp whenever they notice their mistake they will come after it

Ginkypig · 15/01/2020 14:57

You are paying back the loan so just leave that as it is.

Leave the 2k aside and don't touch it so it will still be there to pay for the season ticket once the company realise their error which could be anytime in the next year until the pass runs out.

If once the pass runs out and next loan and season ticket next year are sorted and paid for and they still haven't asked for it then you can decide to keep it or donate it etc but until then keep it incase you need it.

Sallycinnamum · 15/01/2020 15:02

My experience is this will get charged eventually OP (bitter experience!)

MiniMum97 · 15/01/2020 16:25

I wouldn't worry about work. The loan's done and you would pay it back as normal.

I would it the money to one side and if nothing happens by the end of the year then you can spend it.

Flip

1 2 3