Just moved into a new place around 6 weeks ago. It’s in a smaller village and the bin men come once every two weeks. I’m expecting a baby and have had lots of new furniture/decor delivered and of course it’s just been Christmas so there’s been more rubbish. There’s a few bin bags next to my backdoor step in my back garden, away in a corner and there is a large fence between us so the only way they would see is by looking over into my garden. They have contacted my estate agents to complain about it and I’ve had an email. I haven’t even met my neighbours yet and now feel awkward. I was waiting to put them out for the bin man on Tuesday. What do I do here? Do I go apologise or?