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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Anyone know how to report to social services?

36 replies

stuckinthemiddlewithtwats · 25/12/2019 21:08

Sorry, couldn't find where to put this thread so had to put it here.

I want to report my absolute arseholes of neighbours to social services yet can't actually find a way to do this. Everything I've found seems to be about sexual abuse which isn't what I want to report them for.

They leave their young kids locked in the house with no adult supervision, let 3yr olds drink alcohol (for a laugh), have them up past 12am frequently, scream and shout at the kids, are smoking weed around the kids on a regular basis, have domestic violence in the home etc.
As far as I know, they're already known to social services but surely they should be more active with them with these issues in the home?

OP posts:
Weenurse · 25/12/2019 21:11

Call the police when kids left home alone.
Not sure otherwise, I live in Australia and would call non urgent police number, not 000.

Wildorchidz · 25/12/2019 21:13

I’d call the police and ask their advice.

stuckinthemiddlewithtwats · 25/12/2019 21:15

Always suspected they left them alone but could never prove it. However, a couple of days ago we caught them out (unintentionally). They'll know it's me that's reported them which I'm worried about as they're violent and the woman has threatened me before saying she'll kick my head in (for being annoyed she almost burned my house down).

OP posts:
Passmethecrisps · 25/12/2019 21:16

You can google children and families social work and it will offer options for your area. Given the issues you are raising I agree that I would call the police and ask for their advice.

Social work may well be working with the family but may not be aware of the full scale of the issues. They don’t know if people don’t tell so you would be doing a wonderful thing

QueenofLouisiana · 25/12/2019 21:17

Google customer first and add name of your county. This should guide you to the right place.

Thelnebriati · 25/12/2019 21:18

You can use the NSPCC website;
www.nspcc.org.uk/keeping-children-safe/reporting-abuse/

stuckinthemiddlewithtwats · 25/12/2019 21:20

The police have been out numerous times for various violent episodes and I would have thought they'd be passing that info on to social services.

The kids aren't alone over Xmas as far as I know so probably be best if I leave it a few days for the police to be less busy as they'll be overrun at this time of year.

Found a form on NSPCC website but doesn't actually work. Then I get sent to a welsh website.

OP posts:
KidCaneGoat · 25/12/2019 21:20

You just phone up. Google local children’s social services number and phone them. You can do it anonymously.

stuckinthemiddlewithtwats · 25/12/2019 21:23

@Thelnebriati - thanks. Your link works, unlike the link I was trying that I found on google.

OP posts:
BertieBotts · 25/12/2019 21:23

It's under the local authority child services. Google child services duty number and you should get a useful result.

KamikazeIdiot · 25/12/2019 21:24

If you seriously want to report to social services, look for your county's multi-agency safeguarding hub (MASH) web pages. There should be contact details there for reporting concerns about children.

missyB1 · 25/12/2019 21:24

It’s child protection services you report to, just google for your area.

stuckinthemiddlewithtwats · 25/12/2019 21:26

My area have 9-5 hours only for the department so will try on 27th when someone might be in the office.

OP posts:
IceMagic177 · 25/12/2019 21:27

Ring your council and ask for the golden number...this is what they call the number to refer children to social services.

eveshopper · 25/12/2019 21:29

Our council website has a form for anonymous reporting however they tell the person exactly what was said about them in the report. So if you want to be anonymous don't mention who you are on there.

Lightuptheroom · 25/12/2019 21:31

As above, Google your county council children services, it will give you a duty number for the MASH team, they will take details and decide if it meets any threshold for intervention. If they are already known they may not meet the threshold for the next stage of intervention, ie may have been put on an early help plan rather than more serious things, which is sometimes difficult for neighbours etc to understand as it's essentially parenting advice and support. But, it's essential to report due to having up to date information

MyMushroomsInATimeSlip · 25/12/2019 21:33

All areas (in UK) will have an emergency number for children's social services as far as I'm aware. If you try the 9-5 number it may tell you an emergency number or allow you to be put through

Scotsrule · 25/12/2019 21:34

Your area will also have an emergency duty team that you can contact out of hours.

If you suspect kids are on their own you phone the police there and then.

If SS are involved any information that you have will also help with any case they are building if the issues are what they are already aware of. New concerns will be addressed if they are not already aware of them.

stuckinthemiddlewithtwats · 25/12/2019 21:50

Thanks all.

Had never heard of MASH.
Our council unfortunately has no anonymous reporting facility which was my preference.

Will report as soon as possible. They're an absolute nightmare tonight and I'm really stressed with them for various reasons. I'm near the end of a high risk pregnancy and here on my own so don't want to start anything that they may retaliate over.

OP posts:
scoobydoo1971 · 25/12/2019 21:52

NSPCC helpline telephone number is on their website.

PotatoesPastaAndBread · 25/12/2019 21:55

I once reported via NSPCC and it was useless

Go to children's services at your local council who have accountability for vulnerable children. Also speak to police 111 if immediate concern, but the long term action has to be taken by children's services.

PotatoesPastaAndBread · 25/12/2019 21:56

And sorry it's not helpful, but yes your anonymity could be compromised by unprofessional staff. The police told my neighbour it was me that reported them (also for leaving children alone, without food, while parents went out for drugs)

Far2go46 · 25/12/2019 22:13

Shine the SS light into the sky and they will come

Praminthehall · 25/12/2019 22:15

Just wanted to say how important reports like yours can be. Social workers will receive alerts from the police each time they attend the property, and are aware children live there. But information about the children’s more ordinary (but no less worrying) day to day events / experiences is unlikely to be known. This can really be the missing piece in understanding what the children’s lives are like and how much risk may be present. These children are v probably known to social care but they may not know what you do.

Feelinggoodashell · 25/12/2019 22:19

Alternatively to reporting to the MASH you can reported through nspcc online.
But do call the police whenever they are left alone. Or to report the canabis smoking around the children or the alcohol being given to child.
You don’t know what social care are doing with the family in order to say surely more should be done. But this is information which they should know about as they not know this already. They only know what is reported obviously,

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