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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Anyone know how to report to social services?

36 replies

stuckinthemiddlewithtwats · 25/12/2019 21:08

Sorry, couldn't find where to put this thread so had to put it here.

I want to report my absolute arseholes of neighbours to social services yet can't actually find a way to do this. Everything I've found seems to be about sexual abuse which isn't what I want to report them for.

They leave their young kids locked in the house with no adult supervision, let 3yr olds drink alcohol (for a laugh), have them up past 12am frequently, scream and shout at the kids, are smoking weed around the kids on a regular basis, have domestic violence in the home etc.
As far as I know, they're already known to social services but surely they should be more active with them with these issues in the home?

OP posts:
crankysaurus · 25/12/2019 22:29

If/when you report, let them know the aggression and threats towards you, this should help in the anonymity.

Swimtobreathe · 25/12/2019 22:35

Op if you're in England or Wales, then:

  1. Emergency out of hours number outside of office hours or on bank holidays /weekends BUT this is only for immediate emergencies where in reality you'd phone the police (eg if you suspected children home alone when it was happening)
  2. Routine referrals. Most councils have a 'front door/mash (multi agency safeguarding hub) or safeguarding line. Just different names for their initial control centre. Most, but not all, with have an online referral form too. To find any of these just Google the name of your county + 'worried about a child' or 'safeguarding children' and it should come up in the top three

Re anon referrals - you need to tell SS who you are so that they can verify the info you provide. Otherwise it's meaningless. BUT you can request for your info to remain anonymous from the subject of the referral. The thing you need to be aware of though is if you're referring about something specific then it might be so obvious that they will guess (eg I saw them last Saturday in the garden giving beer to child X' when you're the only house that overlooks them). I'd always advocate referring as it's for the benefit of the children, but it's something you need to be aware of.

FlamingoQueen · 25/12/2019 22:46

MASH - they have an on duty social worker that will have access to all records. They will decide what to do next. And am sure you can stay anonymous.

Chronicallymothering · 25/12/2019 22:56

If you know which school the children go to then you can ask them to speak to the designated safeguarding lead when the school is open again in the new year. It'd be a wait but it might be better to speak to the school and give them the full picture.

flippinehh · 25/12/2019 23:02

NSPCC referral will do the job if you put all the info on there - alcohol & drug misuse, DV, aggressive and hostile behaviour, leaving young children unsupervised.

I work in safeguarding and follow NSPCC referrals up all the time. They get sent to the MASH teams. You can be anonymous. Sounds like they probably have a SW anyway.

Illcallbacklater · 25/12/2019 23:02

Find the email of your local MASH team. You can use a throwaway email and you'll remain anonymous.

pointythings · 26/12/2019 00:04

It's a bit of a postcode lottery, but the one time I reported, I did it via the NSPCC. They were effective, but things escalated and the child involved ended up taking refuge at my house and at that point I did have to leep chasing the team to get someone out urgently. Once that had been done, things were put in place very quickly.

The mum of the family involved is still a friend of mine - she was too afraid to report and was glad I had done it.

willstarttomorrow · 26/12/2019 00:45

Every council has a number, it will be on their webpage. If children are at immediate risk you call the police. If you go through the council call centre they will triage. It is is an obvious section 47 it will go straight to area team and there will be a strategy discussion with the police and will be dealt with immediately (as in within 24 hours, a report after the event will not require services dashing straight out- they will be more planned and measured in their response). More often than not, reported concerns stay with the call centre social work team and they undertake checks before passing it on to area, early help teams or in about 50% of cases where I work closing things down. If you make a referral you can choose to remain anonymous. However it sometimes really makes it hard for social workers to have the conversations needed with parents to properly assess risk, due to the need to protect the referrer. Obviously in some situations the risk to the child is so great this is negated. The nspcc just pass on to the local social work team, and to be honest most through this route seem to be malicious, although not all.
Finally, if you are really worried about a child, then you bloody well report it. If you are scared of the adults involved then how is it for the children living in thay household? It is every one's responsibility to protect the vulnerable in society, services can only get involved if they are made aware. In my experience anger is not directed at the referrer but the professionals who intervene. However if you do receive any kick back you just call the police. If you are concerned just make the call, it is then up to professionals to assess.

stuckinthemiddlewithtwats · 30/12/2019 12:46

UPDATE - I've reported them and spoken with a social worker. They couldn't have sounded less bothered, which is what I was worried about.
Apparently they don't just go and visit people Hmm.

They've driven me absolutely crazy all Xmas and are currently screaming the place down while I'm trying to work. Dreading new year as I know the drinking will be completely out of hand and the kids will be up screaming until the early hours.

OP posts:
Blippolbblopp · 30/12/2019 13:03

If they leave the children alone again and you realise, ring the police and they will come and check,

If the police come and find the children alone they will inform SS themselves and SS will take it seriously from the police

bonzo77 · 30/12/2019 13:13

If you are in England Download the nhs safeguarding app. It’s free. Click the relevant buttons to access the contact details for your area. www.england.nhs.uk/safeguarding/nhs-england-safeguarding-app/

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