Please or to access all these features

Add post

Watch this thread

Save thread

Start a new thread

Flip thread

Hide thread

My feed

Active Unanswered threads

Getting started FAQ's

Unanswered threads Acronyms Talk guidelines

Hide shortcut buttons

Talk

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Flip

1 2 3 4

Original poster

to think this delivery driver was a right CF?

76 replies

DinoSn0re · 30/11/2019 21:24

Expecting a delivery of two parcels yesterday, I wasn’t in to take them as had to go to an appointment, but live on a street where there are plenty of neighbours and we all happily take in each other’s parcels all the time. When I arrived home, there was nothing there, so checked that the neighbours didn’t have them, which they didn’t. Checked the delivery tracker and could see that they had been delivered so, as they weren’t there now, presumably they had been stolen. This particular delivery driver often just leaves stuff outside the front of our house, although I have never asked for that to happen. I rang the company I had ordered the items from, they launched an investigation and by the end of yesterday had refunded me.
This morning we were disturbed by someone banging loudly on the door, my husband answered the door to the irate delivery driver who was having a go at us, repeating to us over and over again that he’d left the parcels by our front door. We obviously pointed out to him that it was a stupid thing to do! AIBU to think he’s a right cheeky fucker to disturb our day off to come and have a go at us about something that is his fault?

OP posts:

RebootYourEngine · 30/11/2019 23:32

Definitely report him. He was on the wrong twice. First for leaving your parcel where everyone can see it and second for having a go at you.

poorstudent1010 · 30/11/2019 23:32

Definitely report him, this is no excuse to be rude and threatening.

Something eerily similar happened to me, the delivery driver was incredibly rude and tried to accuse me of lying as he explained how he dumped my parcels outside. I pointed out that I had cameras that proved my parcels were pilfered and he changed his tune, but he had been so disrespectful beforehand. I reported him to the retailer and have never seen him around since.

Mumtotwo82 · 30/11/2019 23:32

To the person who said don't report it..what was she meant to do, just pretend like she received her parcels so the delivery driver doesn't get in trouble.. and you say get real

Original poster

DinoSn0re · 30/11/2019 23:36

@sableandI
I understand the drivers are under a lot of pressure, but if he’s that time poor, why take the time to detour off his route today to come and take his frustrations out on me? It’s not just about him shouting; coming to our house when he has no professional reason to be there is intimidating. I had to ask my FIL to watch our children and close the front door because the driver was scaring them and making them cry.

OP posts:

MrMeSeeks · 30/11/2019 23:40

Everyone is so quick to say Report people on here. It's as if they never do anything wrong in life and are perfect. Get real. Don't report him. They have such high targets to reach and are on a low wage. He was wrong to shout at you but try and understand that he will have got into trouble for the missing parcels. Maybe even a warning. He could loose his job.
Doesn’t matter! They shouldn't be dumping possessions on people’s doorsteps ( I've had it happen to me too) and he shouldn't have come to ops house kicking off for his mistake!
He derserves to lose his job.

Original poster

DinoSn0re · 30/11/2019 23:40

The ridiculous thing is, I hadn’t even been particularly upset that the parcels had gone missing. It was a bit annoying, but I definitely wouldn’t have had a go at anyone about it. They weren’t urgent, I have plenty of time to order replacements. But I’m obviously going to report them as missing/stolen - why should I pay for someone else’s mistake? The company obviously agreed, as I said I was refunded straight away!

OP posts:

Original poster

DinoSn0re · 30/11/2019 23:46

@poorstudent1010 yes he was trying to accuse us of lying. Why he would think that we would lie about this when he has delivered a huge number of parcels to us in the past that we’ve safely rescued from our front step, I have no idea! These parcels weren’t high value items.

OP posts:

blackteasplease · 30/11/2019 23:51

Also, I notice it was your name on the parcel and not your husbands, if I’ve read it right. So he’s thought it was appropriate to go and knock on a woman’s door aggressively shouting the odds.

Original poster

DinoSn0re · 30/11/2019 23:55

Yes it’s always my name on the parcels. Now you’ve pointed it out, I’ve just realised that he’s probably never seen my husband here before, he’s away a lot and works long hours.

OP posts:

Notcontent · 30/11/2019 23:58

I have also had something deliver that was left on my doormat and got an email saying it was left in my “porch”. I have no porch - it’s a small victorian terrace with a footpath about 1 m from the front door.

Aridane · 01/12/2019 00:05

No, I don’t want him delivering anymore parcels but unfortunately he delivers a lot of parcels from a particular company for me; I have to use that company for supplies for my work. I’m not sure how I’ll get round that problem

Because he will be fired!

Not for the sadly common practice of dumping on the doorstep but for coming back and giving you abuse

PepePig · 01/12/2019 00:20

@sableandI sorry, but are you having a laugh?

I totally understand delivery drivers are swamped at this time of the year. I understand they are paid little money. I understand it's a stressful job. However, many jobs are like this. Retail for one. Could you imagine if someone in a shop ran after a customer and shouted at them like that because they, say, scanned an item in twice earlier in the day and the customer later went back and complained to a manager to get a refund? No. It wouldn't happen.

Delivery drivers sometimes think because they're on the road on their own, they can get away with being a prick because no one else from their work is supervising them. A lot genuinely don't give a flying fuck- dumping parcels in plain sight, delivering to strangers when asked not to, not providing a slip if the delivery is missed, leaving parcels in the rain, damaging parcels, throwing parcels over fences... the list goes on. That isn't even including rudeness or aggressive behaviour.

If he wanted to keep his job, he should have delivered using the correct protocols according to the delivery that OP submitted. Similarly, he should have accepted culpability when found out and not went to her home to act abusively. Honestly, I'm sure if you looked at it a certain way he'd be breaching GDPR rules because I'm sure he had to look up her address to remember exactly where to go back to for no other reason than to be an abusive piece of shit.

Him getting fired would be sad, but he brought it on himself.

(And I don't hate delivery drivers- I usually have lovely ones. I actually missed a delivery a few days ago and my one from Hermes actually called back that night to deliver it to me, even though he'd put earlier on a re-delivery attempt the next day. That was super helpful and great service. I wouldn't expect that from any of them, but it's nice to see someone taking pride in their job)

PepePig · 01/12/2019 00:26

@DinoSn0re you'll probably be doing a load of people a favour if you report him, to be honest! Drivers that get on like that need a reality check. No one deserves to be shouted at/made to feel stupid at their own home.

I never understand why they do that, tbh. Most places have a re-delivery attempt anyway so surely he's just giving himself more work to do by purposely not delivering half the stuff

I also wonder how anyone who has limited mobility ever gets parcels these days! Ordering things online because it's easier than going to the shops, only for the drivers to give you no time to get to the door . Really not fair.

MissPepper8 · 01/12/2019 00:48

Maybe he should take his job more seriously and take care of other people's belongings?? It's his job, he is expected to deliver that parcel to the customer and ensure they get it.

He had no damn right to knock their door and accuse them? If his company finds out he's done that now he will be in even more shit than before. He's made it so much mroe worse for himself now.

I'd report him for turning up to your property op, he's not suppose to do that. I've had issue where I reported a missing item previously, I got the response from the driver via the company, never once have they confronted me like that.

AllergicToAMop · 01/12/2019 00:56

Everyone is so quick to say Report people on here. It's as if they never do anything wrong in life and are perfect.
Really He came to their home having a go at them. That's absolutely not ok and you don't have to be perfect to see that

LEELULUMPKIN · 01/12/2019 01:07

It's not CFery it's intimidation. Glad to hear you will be reporting OP.

GabsAlot · 01/12/2019 01:08

I like the way hes insisting he just left them there-you shold have said yes and thats exactly why theyre not there now, because you cant be bothered to try and leave them next door

ILearnedItFromABook · 01/12/2019 01:53

He was wrong to shout at you but try and understand that he will have got into trouble for the missing parcels. Maybe even a warning. He could loose his job.

If he values his job so highly, perhaps he shouldn't have further jeopardised it by acting so aggressively to a paying customer! If he can't control his temper better than that, he probably should lose this job and find one where he doesn't deal face-to-face with the public.

Purpleartichoke · 01/12/2019 05:35

I would get a doorbell camera. They are great when you get packages frequently. For me, it allows me to know when they are delivered because in my area most drivers don’t bother knocking, they just leave the packages by the door. (This is standard And appropriate for our region). It also means if someone steals your package, they are on camera. Also handy for capturing any future interactions that might occur with this particular driver.

Bibijayne · 01/12/2019 06:29

Report him, he'll likely be allocated a different route.

NearlyGranny · 01/12/2019 06:34

Well, he won't do it again! We leave a post-it not on the door saying "please leave parcel at no 47" or whatever.

Works for us!

Russell19 · 01/12/2019 06:35

Didn't he push one of those cards through that say where the parcel is? I thought all of them did this if you are not in.

Seriouslyconfused3 · 01/12/2019 06:45

Report op. We have lovely posties and some really nice delivery drivers (they’re very accommodating to me because I take every fuckers parcels in- I should set up a collection point). But we’ve had one or two arseholes- one who actually came inside my house and dumped the parcel without knocking (I know my door should have been locked ) and one who left me a snotty note telling me I could collect from his house

Goldenchildsmum · 01/12/2019 06:51

I would get a doorbell camera. They are great when you get packages frequently.

This

Elderflower14 · 01/12/2019 06:53

@sableandI....🤔 Are you for real? So you would be happy for a man to verbally abuse you on your doorstep? Or worse an elderly relative?? 🙄 🙄 🙄 🙄 🙄 🙄

Flip

1 2 3 4

Swipe left for the next trending thread