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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To not put the heating on for the cleaner?

437 replies

Falcon1 · 26/11/2019 12:34

It's 13 degrees today and feels very mild. I work from home and I'm perfectly comfortable. I don't like being too hot and we only put the heating on if it drops below 16 in the house. It's about 18 currently.

Anyway, just had an arsey message from the cleaning company saying my cleaner has complained about the cold and that all clients must ensure their houses are heated to at least 22 degrees whilst the cleaners are there.

AIBU to think this is ridiculous? I'm in the bloody house myself! Surely if I'm comfortable sitting at my desk, the cleaner (who is being active) should be able to cope?

OP posts:
Aridane · 26/11/2019 14:20

Sounds like the cleaner is in the wrong job

Aderyn19 · 26/11/2019 14:20

Franny your guest is paying good money and has a right to set the temp to one they find comfortable. That's entirely different to the OP, who is paying for a service in her own house.

MrsGideon · 26/11/2019 14:22

My house doesn't even get up to 22! I'd have to have the heating on literally all the time for it to get to those heady heights

adaline · 26/11/2019 14:26

The guest kept saying she was cold, so I said put a jumper on or find somewhere else to stay!

Wow - not really the best way to run a business!

Ijustwanttoretire · 26/11/2019 14:27

Perhaps draw their attention to the fact that in the last 10 years the minimum working temperature has never been mentioned. The Gov website states:
"The Approved Code of Practice suggests the minimum temperature in a workplace should normally be at least 16 degrees Celsius. If the work involves rigorous physical effort, the temperature should be at least 13 degrees Celsius."

CheesyWeez · 26/11/2019 14:29

18 degrees is too cold for me too. As for the cleaning, it does go faster if it's a bit warmer. I had a cleaner who charged my friend an extra hour for having to dry the floors after washing them because her heating was on low while she was away. She thought the floors wouldn't dry at all.

I'd tell the company you are there yourself, the house is at 18, and 22 is too high!

BusterGonad · 26/11/2019 14:29

Totally agree Air B&B totally different and if I was your guest I'd walk out without paying.
Also to the posters saying it'll be too hot for them to clean at 22 is a bit pointless as you're not the cleaner in question. Maybe she's super fit and doesn't work up a, sweat? 🤣

ballsdeep · 26/11/2019 14:29

I think 22 is too got if you're physical!! Obviously she isn't working hard enough 😂

BuildBuildings · 26/11/2019 14:29

I think 18 is quite cold but 22 is too hot for moving around and cleaning in.

Trinighana · 26/11/2019 14:31

@Aderyn19

You can't move from a hot country and then complain about being cold or expect everyone else to boil so that you feel comfortable.
So only people that originate in uk are allowed to feel comfortable at workConfused

flouncyfanny · 26/11/2019 14:32

This reply has been deleted

Message withdrawn at poster's request.

IWorkAtTheCheesecakeFactory · 26/11/2019 14:33

I’m a cleaner. One of my clients has his heating set at 21 degrees. The heat hits you like a wall as soon as you walk through the front door. It’s like a tropical greenhouse! Awful. I hate having to work in it.

If a house is cold when i get there I just keep my coat on until I heat up through activity. I don’t need heating on. Work warms you up.

ActualHornist · 26/11/2019 14:34

No it means that a person moving from a hot climate to a cooler one has to acclimate, not everyone around them has to accommodate them to their own detriment.

Honeybee85 · 26/11/2019 14:35

Ridiculous. The cleaning company doesn’t dictate your home temperature. If it were freezing cold, they’d have a point to tell you to be more considerate of their staff, but I would find this very cheeky. In fact, I would not be using their services again.

IHaveBrilloHair · 26/11/2019 14:36

Tell her to move more
She's needs to work harder
She's in the wrong job
I'm not heating my house for a cleaner
Nice.
I was a cleaner before I had to stop working, and it was really cold at times, it didn't mean I was a bad worker.

AutovillaGirl · 26/11/2019 14:37

I am a cleaner and I actually prefer it if the clients don't have the heating on as I get too hot. One client who is at home has it set at 22 degrees, which is fine for them sitting but I get so hot hoovering and scrubbing, it actually slows me down as I feel drained. The absolute max I would like it would be 17 - 18 degrees when I'm cleaning. I would say get a different cleaner/cleaning company.

Soontobe60 · 26/11/2019 14:40

I’ve just done a couple of hours housework, nothing too strenuous, and am boiling! House is currently 19 degrees. Email the company this:
www.gov.uk/workplace-temperatures

EveryFlightBeginsWithAFall · 26/11/2019 14:41

We also prefer it if the heatings off. Nothing worse than cleaning in the heat

DriftingLeaves · 26/11/2019 14:41

Our cleaner works hard and wants it turned down. Maybe yours should put in a bit more effort.

Torchlightt · 26/11/2019 14:41

This is mad. Personally, I think that 16 degrees is fine, and if it's just me I'm happy with lower than that. Maybe mention climate change to her. She should obviously dress more sensibly.

AloeVeraLynn · 26/11/2019 14:42

Ridiculous! Our heating is set to 18 for a couple of hours twice a day. I knocked it once hanging my coat up and it went to 22, I woke up feeling like I was in a sauna. It was gross. Not a chance I would be heating my home to that level.

Torchlightt · 26/11/2019 14:43

So according to those government guidelines, 13 degrees is the minimum if someone is doing physical work, which she is. Will be interested to see what the company says when you send them that. Not a leg to stand on.

PettyContractor · 26/11/2019 14:44

22 degrees is not hot. 21-22 degrees is the exact temperature you're supposed to have if not moving much.

Having said that, I doubt the cleaner really needs 22 degrees, as they will be moving about. I suspect the cleaning company is just quoting the standard figures for comfortable temperatures without taking that into account. 20 degrees should be close enough.

Hurdygurdy24 · 26/11/2019 14:46

This 13c minimum is nonsense.

There are guys across the road from me at the moment dismantling scaffolding, in the rain, it’s no where near 13.

People are so pathetic these days. Dress better or move more if you are cold at 16c plus

LaurieMarlow · 26/11/2019 14:48

Will be interested to see what the company says when you send them that. Not a leg to stand on.

No freaking way would I work in 13 degrees. That’s uncomfortably cold and I would be miserable.

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