AIBU?
ControversialFerret · 19/11/2019 19:27
Does it say on the trainers that they aren't suitable for wearing in bad weather - which can include mud? If not then go back and tell them that under the Consumer Rights Act the product is not fit for purpose, and that it is completely unreasonable to expect you to be satisfied with trainers that have only lasted for 2.5 months.
randomsabreuse · 19/11/2019 19:42
All my trainers get muddy and have been. To be fair my cheap Karrimor road shoes are fairly useless for running in mud (roadrunner impression, faceplant or unplanned sit down on any slope) but there's quite a lot of high end road shoes with little or no grip!
OhMsBeliever · 19/11/2019 19:52
I had this with some boot I bought years ago in New Look.
I'd had them 10 days and the soles were falling apart. So I took them back. There was mud on them. Because it was winter, it had been raining, some paths had mud on them (I wasn't wading through fields of mud, just wearing them on the school run)
They tried telling me it was my own fault for wearing them out in typical British winter weather. Silly me not realising you should only wear shoes or boots in nice weather.
I hate confrontation but actually argued my point and got a refund.
CrohnicallyEarly · 19/11/2019 19:55
I had a similar problem with sports direct and my daughters shoes.
She wore a hole in them in less than 24 hours. She had only worn them around the house (intending to wear them in).
When I took them back, the assistant said they couldn’t be returned because they had been worn outside. I pointed out that they hadn’t, and besides shoes were meant to be worn outside, if they wore out that quickly they weren’t of sufficient quality.
In the end, I stood quietly and calmly by the counter googling my consumer rights and how to take it further, and they issued the refund. I haven’t shopped there since.
stripeypillowcase · 19/11/2019 20:01
yanbu
shoes that break because they are faulty can be returned.
which guide to consumer rights
StealthPolarBear · 19/11/2019 20:59
I don't think we have a decathlon, not heard of it
I don't have the receipt which I know is stupid. So there's nothing to prove we'v not had them for ages, other than the sole that isn't flat is clearly not very worn iyswim. Despite wearing them in the outside. Silly me for not realising they were slipper trainers
JasperHale · 19/11/2019 21:06
Decathlon is million times better, because they respect consumers rights. They are very customer friendly, and I've never had any problem with returns nor exchanges.
Sports Direct once they have your money, you will never see it again, no matter how right you might be
RunningNinja79 · 19/11/2019 21:57
My Karrimore trail running shoes (trainers with better grip) have done me well in the past.
Decathlon is European (French I think, but I could be wrong), but they are popping up more and more over in the UK. My nearest one is in Gateshead an hour away.
I tend to find Sportshoes.com a good place for trainers.
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