Or was Pizza Hut?

[Scarlett555]

Took my DD (4) to the park after school. She suddenly announces she's desperate for a wee - no toilets in the park and it's a 15 minute walk home.

Park is packed with kids from her school and near a busy road with lots of cars going past - no opportunity for a quick wee behind a bush.

There is a Pizza Hut near the park and so I take her in there and ask nicely if we could use the toilet.

The waitress states toilets are for customers only.

I explain it's for my DD, she's only 4 and isn't going to make it home.

Waitress repeats toilets are for customers only and we would have to stay and buy a meal if we use the toilets.

Restaurant was practically empty, only one table occupied.

We left and of course DD wet herself on the way home, poor thing was really embarrassed.

WIBU to think a big chain like Pizza Hut could let a 4 year old use the toilet?

@SarahTancredi it's a bit of a Kobayashi Maru isn't it, how can a MNetter win? Ignore the door like a true MNetter and carry out a human rights violation, or shock horror answer the door and let every random in!

My daughter took her little bridesmaids to try on dresses at a local bridal shop. One needed the toilet and we were told to take her to the to a supermarket a minutes drive away. Luckily a friend had a shop nearby and we used hers.

And she knows it was for the girl how?

I explained it was for DD who was hopping around and clearly desperate for the toilet

Do you think no one who has a kid with them ever makes a mess, breaks stuff or consumes drugs/alcohol ?

On the balance of probabilities it would be unlikely for a mum and her 4 year old to to make a huge mess, break stuff and consume drugs and alcohol during one quick toilet trip.

She serves 4 year olds and their parents on a regular basis I expect she has far more idea of the probabilities of utter chaos left behind in very short spaces of time.

As I said before if that's company policy then fair enough.

Then why post here, if it's fair enough?

Why talk about how much prospective business they will lose, even when you never go....if it's fair enough?

On the balance of probabilities it would be unlikely for a mum and her 4 year old to to make a huge mess, break stuff

Having worked in this industry, people with little kids are among the worst for making a huge mess (and with the lowest margins for profit).

Waitress greeted us at the door with menus so we couldn't just sneak in. If it was busier we probably could have got away with it.

Next time, say you will have a table for two but just need to use the loo first. Then come out of loo and say you have changed your mind about eating there. What are they going to do?

Tbh I think it's up to the company (and in turn their staff) whether they let people in to use the toilets if they're not paying. It's not a public bathroom. It's a private business, and if it's by a park they would have kids running in and out all the time.

I would have just bought a drink or something. Whatever's cheapest. For the sake of - what - a pound?

What if every parent and child from the park wanted to use the toilet at some point, it would be never ending!

Breeze in saying "yes please table for 3 please but we must go straight to the loo first as the little one is about to burst!"

Then bustle out after using the loo saying "omg DH was supposed to meet us here but just texted to say his car has broken down. We just have to pop and rescue him, please can I books table for in 45 minutes time?"

But yeah obviously its easier to think of a plan like that with hindsight than it is when you are in the moment.

I get where your coming from I do. It's a horrible situation to be in, but it's not a public restroom.
You think your the only person to walk in with a small child and ask to use the facilities that week or that day, giving there location.
They have these rules in place for a reason. A blanket 'sorry no' makes it fair to everyone, you can't have can't people coming in and out of the restaurant just to use the toilet.

My mum is disabled (basd arthritis) and she often needs the loo quite suddenly. Thankfully no shop (B&Q, Next, etc) have ever denied her tye use of the staff toilets.

That's poor form from PH. I would have pretended to sit for a meal, gone to the loo, and then said sorry, I've changed my mind, and leave tye waitress £1.

Just order a drink, use the loo, chug or leave the drink, pay and walk away. But the waitress was still being a jobsworth, yeah.

Why do people keep calling the waitress a jobs worth.

Do you think these staff in these places wake up one day and said " let's piss people off and decline.use of the toilets" ?

No

These policies come about after repeated complaints about the stat of the toilets , complaints from people not getting served or getting their food etc because instead of being able to be behind the counter or taking food out they are literally cleaning up shit.

You all think you are so special and so unique with your reasons for needing the toilet. Everyone has a reason. Everyone. And it's all day every day in these places. If theres an event on in town or an incident which means ither toilets are closed off or theres a power cut at the coffee shop over the road and you end up with even more people coming in.

Actual paying customers including ones whio are also disabled or who also have children bursting are then unable to access the toilets themselves. Because either they are occupied by non customers or they are in such a state they are having to be closed off for cleaning

It's not just one mum and a kid. Its loads if people. All day.

And unless you are going to come on and cover waiting service for free so the staff can remove dirty pants from the toilets or even better cone and clear up poonami nappy that's hanging out the bin and not even been put in a nappy bag then maybe stop being so nasty about someone.

Should’ve just said ‘look my 4 year old daughter is going to polish herself in your carpet if you don’t let her use your toilet’ very loudly. That would’ve got you in. Or just pushed past her and gone to the toilet. What’s she going to do? ‘Touch me and I’m calling the police.’

Or, if confrontation isn’t your bag, then sit down, put your coat on the chair, take daughter to toilet, come back, read menu and say there’s nothing you fancy and then leave.

Should’ve just said ‘look my 4 year old daughter is going to polish herself in your carpet if you don’t let her use your toilet’ very loudly. That would’ve got you in. Or just pushed past her and gone to the toilet. What’s she going to do? ‘Touch me and I’m calling the police.’

Well, you could do that. Escalating to raised voices and threats of calling the police is an option, I suppose.

It seems a bit...unreasonable though.

So, because you have procreated, you think that allows you to to use the facilities of businesses that are available only to their customers/business interests? Would you have walked past an office block and expected the same? Given how you state that money is tight, how much custom are they potentially going to lose from you? Not a lot I imagine. The fact that your child wet themselves is nobody's problem other than yours. Plan better next time.

What’s she going to do? ‘Touch me and I’m calling the police.’

Thats ridiculous. Yeah, let's all act like the biggest dicks we can. The situation escalates and while the mother is acting like a dick, the child wets herself and is embarrassed anyway?

Yeah win win

I just go in and buy a drink, then use the loo.

Or just pushed past her and gone to the toilet. What’s she going to do? ‘Touch me and I’m calling the police.’

This is the definition of 'entitled as fuck'. Someone who believes there wants override everything and everyone else.

@SarahTancredi

Because there was only one set of customers at the time. No power cuts or parades. Just a quiet restaurant and a girl that needed a wee. Everyone knows the likelihood of paying customers or staff being disadvantaged by the girl using the loo is slim to none.

No, the waitress probably didn't wake up hoping to make a girl wet herself. But, some people like being awkward. Kind of like when a hotel reception wouldn't give me a cab number, at night, because I wasn't staying at the hotel. Not asking to use the phone, or the toilet, just the local cab office's number. Only for hotel guests I was told. People like that exist, people like that are jobsworths.

May seem dickish but if she was caught doing it she could be written up or reported.

Pizza hut WBU. I used to work outdoors (sales role) 12 hr shifts and often would go into local co-ops etc to ask to use a toilet. They rarely had a public toilet but a staff member was always happy to escort me to the staff one.

So I am appalled the waitress let your DD use the toilets.

I agree with pp tho, next time dont ask. They wont stop you if they see you because they wont know if you are a current or potential customer.

*didn't