CF at checkout Poundland, AIBU?

[strawberryharibo1]

On the way home I decided to stop by Poundland to buy a few things with DS3, I'm standing in the cashier queue, the lady before me decides to go to the self service machine, I move closer to the cashier. The woman at the self service needs assistance, and instead of calling for help she just stands there and waits. The cashier is dealing with another woman, and I'm next. And the woman at the self service machine has noticed that the cashier is nearly done with the other woman before me and decided to stand and wait at the self service machine, now the cashier is done with the other customer and I move closer to put my items down, she does the same and says 'I was before you' I tell her it's not my fault the self service machine isn't working and you should have called for help, she says it doesn't matter, I was still before you. I ignore her, and pay. She then shouts at me " what a great example you are for your child"

AIBU?

[UndertheCedartree]

YANBU - she would have been quicker if she'd just asked for help! Pretty normal at self services to ask fir help if needed instead of just standing there like a lemon!

[SallyLovesCheese]

But she didn't leave the queue! There's one queue at Poundland for self-serve or manned tills (or there is at the ones I've been in) and she was at the front. At no point did she leave the queue, she was just at the front, trying to pay.

The example given above of the woman going to get her purse is totally different. You leave the queue by leaving the line in some way, eg. to get another item or to join a different queue or to leave the shop. The woman didn't leave the line, SHE WAS AT THE FRONT.

YABU, OP, if you could see she was still waiting and then decided she could wait some more while you were served.

Although she WBU for shouting after you like that.

[DoctorAllcome]

Yes OP you are a CF and got called out on it in front of your child.

[KatherineJaneway]

I understand where you are coming from.

I had a CF at the airport the other day. In a queue and a woman tried to push in as we were queuing at the Gate. We didn't let her and did discuss it on the way to board the plane. She obviously heard and was then talking loudly about having to take a call so she 'didn't push in'. No point in engaging a CF like that so we ignored her. She'd stepped out of the queue for a while taking that call and clearly didn't know that she'd lost her place by doing that and and would have to go to the back of the queue. She clearly thought taking a call meant she could just waltz right back in.

[Marriedwithchildren5]

I was in poundland when a woman walked passed the entire line and went straight up to the server. I admit, feeling completely outraged, I actually ran over and removed her stuff and told her what she'd done. Not my finest moment or hers tbf.

In this case however, you should have let her be served first. Self service didn't work so she was next in line.

[Bahhhhhumbug]

I had similar in Home Bargains once, queues at the four tills or so that were open when they opened another till and invited customers to use it via tannoy. The woman in front of me had put her stuff on the belt but not being served yet. I hadn't put my two items on yet so l walked slowly, looking round checking no one else was taking them up on the new till. As l put my two items on the belt the woman who'd been in front of me suddenly rushed up behind me and was saying 'Cheeky that, yeah' (l hate that bloody 'yeah' on the end of every sentence) Turns out she was talking to me to which l said, well not really this is a seperate queue.

[BrainFart]

It's Queuing 101 - you leave the queue, you rejoin at the back.

[OddBoots]

If you went to a till and that till crashed during your transaction, would you expect to be served at the next free till or would you expect to join the back of the queue?

[Quaffy]

The shop is to blame. If shops must have self service tills, they need to put a dedicated member of staff on them, no exceptions.

[CactusAndCacti]

She didn't leave the queue.

As well as letting people in front of me, I would also let people back in if they had to step out of the queue for any reason. Just being kind and all that.

[iwannagohome]

Annoying situation, but I would have just let her go ahead of me rather than stand there arguing about it. I couldn't get upset about this to be honest.

[Crinkle77]

She left the queue for the cashier as she thought it would be quicker to use self service. Therefore by choosing to leave the cashier queue she lost her place in that queue. She was only next if had stayed in the queue. Yes the store should have had more staff in but that doesn't give her the right to push back in.

[WorraLiberty]

I really couldn't get fussed about it

But it would've been polite for her to have said, "I'm really sorry, do you mind if I cut back in as the self service isn't working?"

[Molly2017]

I would have let her back in but that’s because people in poundland are pretty scary.

[Mammylamb]

She kinda was before you. Not her fault the self service wasn’t working

[TilandPop]

YANBU, she should’ve asked for help

[Rose789]

I think you’re the cf in this situation.

[Smileyaxolotl1]

She was before you. She didn’t leave the queue, she went to pay and it didn’t work.
Not her fault.
Love the lunch queue example above and agree with others. You’re the CF not her.

[virginpinkmartini]

She lost the argument as soon as she brought your child into it.

[NoSauce]

Hardy warrants a thread does it? Jesus wept.

[heartsonacake]

I think YABU and you should have let her go before you, because she was before you. It’s not her fault the self service didn’t work.

[Girlking]

God give me strength!

[Ameliablue]

She was rude, you were unreasonable and the store should offer better service.

[Aridane]

YABU

[ShadowOnTheSun]

Ha. This reminded me of the annoying 'shop woman' I've met quite recently.

She was in front of me in the line. We were approaching the till pretty much at the same time, but she got there first. Ok. She had a big trolley full of stuff. Not only full, but the items were piled up in a small mountain and falling out of the trolley. I had one single thing I really needed urgently (and no, it wasn't alcohol/tobacco). I knew she saw me, as she specifically looked at me twice, and she did see I have a single small item. She took her sweet time to put all of her purchases back to the trolley (slowwwlyyy) and then proceeded to search her bag for her wallet (and then she rummaged her wallet for some sort of special card). I'm still waiting. I know she was there first, but I'm still pissed.

Ok, the woman's done, paid and left. I pay for my one thing and quickly go. She's outside, trying to stuff her mountain of stuff into her impossibly tiny car and not managing very well. She sees me and what do ya know? She asks for help. She's much older than me, but not old, couldn't be more than 55-60. Ok, being a mug that I am and wanting to help, I come and help her deal with her stuff.

Job done, stuff's in the car. Without turning back and not saying a single word, this lovely lady jumps into her impossibly tiny car and drives away, leaving me standing there like the mug that I am.