To say that Merlin are money-grabbing slags?

[jaffle]

I know this is a first-world problem and IBU for even setting foot in Legoland..but the kids love it. However I think we have to stop going.

They have been sending me emails saying they are having a big sale and free entry to the park on the 2nd day, with a deadline of the 15th September. So I booked a 1 night stay just before the deadline, then this week I see that they have dropped the price by £70 and still includes the 2nd day entry into the park.

Because this feels as if I was misled, I called to ask if they can refund the difference, NO.

Can they cancel (under distance selling regs) and I will rebook, NO.

(I checked and looks as if DSR doesn't apply to package hols according to gov.uk)

It was clear they didn't give 2 shiny shits that I was a regular customer or they would lose our custom.

I have noticed over the years that they are getting grabbier and grabbier but this takes the biscuit. I cannot stand someone thinking they can put their hand in my pocket but when they play on the fact it's for your kids it makes steam come out of my ears.

I know I am not BU to say they're money grabbing slags, AIBU to try to take this further, maybe on social media or CEO letter? Or should I just give up now, but never go ever again??

I can't actually remember the last time I heard it to describe a female, probably when I was about 15. Then you must be 15 years old now.

Then you must be 15 years old now.

I'm close to 40. I really thought that had been left in the 90s as a perjorative term for a woman who dares to enjoy sex.

@jaffle i get it, I do. It's frustrating. And I was being a bit arsey, letting my personal stress affect my reply. But the crux stands- we tear our hair out if we think about it too much. As someone who has pursued & won refunds/comp from such notorious McDucks as Ryanair, it is about picking your battles. If you are in the mood for one last fight, you might be able to get an upgrade by referencing disappointment as a regular, feeling mislead, upset enough to take children elsewhere in future....worded politely but with sadness ;)

Slag is a by-product of the mining industry were I come from (Yorkshire). I once lost a nice pair of shoes in a slag heap, taking a short cut home after a night's clubbing in Doncaster.