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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

Please can I get some advice from people who know about iPhones? I’m in bits.

88 replies

iphonemisery · 12/09/2019 14:13

I’m sorry I know this isn’t really the right place to be posting this, but I need some advice. I think my battery is completely dead on my iPhone and this means I’ve now lost a lot of photos and videos of my children. I’ve tried plugging it in for a long time, tried the hard reset thing, and nothing is happening. Just a black screen!

I did have them backed up on GooglePhotos - or so I thought. They’re not showing on my google account at all

What can I do now? Can I replace the battery and still keep my data? I’m actually unable to focus on anything right now and my anxiety is through the roof because I’m so devastated about potentially losing everything.

Has this ever happened to anyone else? And did you have a happy ending with your phone?

OP posts:

WhoKnewBeefStew · 13/09/2019 08:25

Take it to a phone place, loads of them all over the place these days, they will tell you if you need to worry or not

Apolloanddaphne · 13/09/2019 08:36

I hope you get it sorted.

aLilNonnyMouse · 13/09/2019 09:00

The battery has nothing at all to do with how things are saved on a phone. If the battery or what ever is wrong is replaced the data will still be there. Take it to the apple shop, and set up automatic backups as soon as you can. It is possible for the drive to fail in some cases so you shouldn't rely on it.

Original poster

iphonemisery · 13/09/2019 12:37

Wonderful news everybody! I have my photos back! I cried happy tears in the shop I bet I looked so silly but I don’t even care! So so so happy.

Oh, and I discovered they were all backed up under a different google account. A different one that I forgot about So they were all there anyway.

OP posts:

nononever · 13/09/2019 12:39

Great news, very pleased for you! Now make sure you know where you are backing them up in future .

Original poster

iphonemisery · 13/09/2019 12:47

I’m such a plonker

I feel like I’ve won the lottery I am just so happy and relieved.

OP posts:

OrangeJustice · 13/09/2019 13:45

Yay 🎉

fluffiphlox · 13/09/2019 18:20

Your battery doesn’t store anything. Calm down and see a pro. Blimey.

fluffiphlox · 13/09/2019 18:21

Ah. I see you have. Enjoy your weekend.

Sparklemummyx0x0x · 13/09/2019 19:25

So was it the battery?

Original poster

iphonemisery · 13/09/2019 20:44

It was the charging port. The battery wasn’t getting enough power to it to switch it back on. The store I went to wouldn’t touch it but they pointed me to a guy on a market stall who is really good. So he changed the charging port and it came back on!

OP posts:

NextTrainGoesToBEROWRA · 13/09/2019 20:53

Aw bless you! Technical disasters can be so soul destroying. Really glad you got it sorted and haven’t lost your precious pix!

GotToGoMyOwnWay · 13/09/2019 23:42

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