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AIBU?

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Original poster

To think a 10 year old shouldn't be hacking my daughter's Roblox account?

46 replies

CandyLeBonBon · 07/09/2019 12:54

DD (10) just had a friend over for a sleepover. They're playing Roblox and they have discovered that a girl who used to be in their class has hacked both of their accounts, and interfered with both of their game play/spending their money etc.

I've investigated and I did get an email mid August stating that an alternative email had been used to sign into my DD's account but didn't think anything of it because she's told me she logged in with a friend's email that day, as she couldn't sign in with her own. I didn't twig at the time because DD was gabbling about having logged out and not being able to get back in and when I saw the email I assumed the address was the friend's (hope that makes sense?)

I've changed her password obviously but she had a couple of weeks to interfere/spend money that my daughter had put in to buy Robucks etc.

I have the girl's email address as I was alerted by the Roblox admin team about the address change.

DD's friend said the same thing has happened to her too.

Unfortunately to make things slightly awkward, her mum is the manager at a place I sometimes works.

It's small I know, but i feel for my daughter. Who spent her own pocketmoney to play the game. More importantly I'm concerned that what this girl is doing is illegal but I'm not sure how to approach it. Do I email the girl direct? Try and contact the mother(were not friends and I only know her by name)

I'd really appreciate some suggestions as I know how good MN with this stuff!

OP posts:
RedHelenB · 07/09/2019 12:58

If its secure now personally I'd leave it. Definitely don't email the child. If you want to do something then yoy need to talk to the mother.

Whatsnewpussyhat · 07/09/2019 13:01

How did this hacker get the info of your DD and her friend though?

TulipCat · 07/09/2019 13:08

If the hacker had spent your daughter 's Robucks then that is theft. Definitely contact the mum!

ZeroFuchsGiven · 07/09/2019 13:15

So your daughter logged into her account at her friends house and didn't log out again when she left?

ZeroFuchsGiven · 07/09/2019 13:16

I'd say which the age of the gigs that the friend was probably trying to get back I to her account so changed the email to hers. It's probably really innocent.

Original poster
CandyLeBonBon · 07/09/2019 13:16

No idea what'snew

OP posts:
ZeroFuchsGiven · 07/09/2019 13:17

*with
*girls

Original poster
CandyLeBonBon · 07/09/2019 13:20

No she accessed Roblox at her friend's using her friend's account as she couldn't log into her own. The friend she was with isn't the same girl who hacked her account. She just commented when she came home that she couldn't access her account (I assumed she'd just got her password wrong) - and next time I checked my emails I notice an alert from Roblox saying that an attempt had been made to change dd's email address on her account but didn't think anything of it because I assumed it was related to the conversation about not being able to log in.

OP posts:
Original poster
CandyLeBonBon · 07/09/2019 13:20

Sorry - probably not explaining it v well!

OP posts:
YDraig · 07/09/2019 13:23

If it’s happened to two girls I’d raise it with the “hackers” mum as in
“This happened to DD and DDfriend, maybe check your dd’s account and ask her if anything suspicious has happened or there’s any details on her account that shouldn’t be there? I know they play together and I’m worried that her account may be compromised as well.”
She may not get caught but her mum poking around her roblox account a bit may frighten her into not doing it again, without risking direct confrontation

ElizaDee · 07/09/2019 13:26

Why YDraig? Why not just tell the mother what her little darling has been doing? Confused

RitaMills · 07/09/2019 13:27

Did she actually hack into it or did she log in using your daughters login details that your daughter had shared with ex friend at some point?

Same thing happened to my 9 year old DS, apparently he was hacked by his friends sister and her friend who wrecked his game.... that wasn’t the case, he had made his login details common knowledge so no hacking. Obviously that was a little lesson in privacy for him and he now keeps his passwords private from friends.

YDraig · 07/09/2019 13:27

Because OP states she works with the mother sometimes and I presume wanted to avoid direct confrontation in case it caused an argument

sheshootssheimplores · 07/09/2019 13:31

What’s to stop the girl doing it again if you have no idea how she accessed your daughters account in the first place?

Original poster
CandyLeBonBon · 07/09/2019 13:31

I've asked DD and she says she didn't share login details.
Yes to a pp who said that I also need to make sure I don't make life difficult work wise but obviously I will find and speak to the mum. I just wanted a reality check before I went all gung ho because I wanted to make sure I did it in an appropriate way.

OP posts:
Original poster
CandyLeBonBon · 07/09/2019 13:32

Well I'm reasonably IT aware but I'm not an expert and I have changed her password again so I'm not sure what else I can do? Happy to be advised though

OP posts:
EmeraldShamrock · 07/09/2019 13:39

It is very common. I don't give DD her password to roblox anymore, she has been hacked before they ruined all her items, changed her appearance, got rid of the collectables.
Your DD must have shared the password, they do at that age, I spent hours onto roblox trying to get it unblocked and back to the original email address.
If it happens again you must pay, DD has HFA she has spent 5euro of her pocket money forever on roblox so she has lots to loose.
She can't shared the password now and has had no issues since.

EmeraldShamrock · 07/09/2019 13:42

31CandyLeBonBon My DD swore she never shared the password, but when I got the email it had been changed to, it was her friends cousin name on the updated email, he was 10 too.
She must have stayed logged in on someone's device I think it is how DD was caught out.

Original poster
CandyLeBonBon · 07/09/2019 13:43

Well we've talked and she swears she hasn't shared it but of course she may well have done. I have found out from sleepover friend's mum that sleepover friend mentioned it to her a couple of weeks ago but like me, assumed that she'd just mucked up her password.

Apparently though, she's friends with hacker girls mum and has just given her a call. I've screenshotted the notification email and sent to her to see if we can get to the bottom of it.

OP posts:
EmeraldShamrock · 07/09/2019 13:43

Sorry 3rd post. Best advice is don't give her the password save the login on the tablet, so it automatically logs in.

Original poster
CandyLeBonBon · 07/09/2019 13:44

Yes @EmeraldShamrock I think that's a good call.

OP posts:
Original poster
CandyLeBonBon · 07/09/2019 13:45

Advice much appreciated wise mumsnetters. Thankyou

OP posts:
Ihatesundays · 07/09/2019 13:51

We have had roblox issues. DD shared her password with her friend and her friends cousin took it and messed with her account.
Luckily I emailed roblox and they returned the account to my original email ASAP.

I have the 2 stage security on now (you need a code emailed to you every time you need to login) and I have told DD if she switches that off then I will close the account as I can’t stand the grief.

EmeraldShamrock · 07/09/2019 13:51

My DD has a temporary account with no value she can use that account at a friends if sge wants to join a game a be a noob haha.
She doesn't get the password of her valuable one.
Mr Roblox must be bloody loaded.

couchparsnip · 07/09/2019 13:58

This happened to my Dd and it turned out her 'friends' had guessed her password. I gave her a quick lesson in password security and all is well since.

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