to think that a lot of Ebay buyers are CFs?

[applecrumbl3]

I just sold a few items on Ebay, all nice dresses that I have decided are a bit young (i.e. short!) for me now. Everyone paid (eventually) and I posted using Royal Mail first class as indicated on the listing.

Out of 5 items, two people have come back to me. One asked for the 'tracking number' so she could track delivery. She hasn't actually said it hasn't been delivered, and all the other items posted at the same time have arrived safely. She knows there isn't a 'tracking number' bc its first class mail, untracked. She likely also knows that if she complains to Ebay they will 100% side with her even if I show the postage receipt and she will get a full refund. I know this because it happened last time I sold things on Ebay. Do this many things really get lost in the mail?!

Another girl sent me a very short message alleging that the item wasn't as described because it didn't fit her and therefore I must have shrunk it so she demanded to return it. I replied to say that I hadn't shrunk it as I hadn't washed it (it was silk) or even dry cleaned it as had only worn it once or so (this is all true, it was in as new condition). I said usual Ebay etiquette would be to accept things don't always work out when you don't try them on in a shop, and simply sell on. She said it wasn't the same as her other items from the same brand, therefore wasn't as described and she wanted to return.

I was pretty pissed off by the pair of them, and decided enough was enough. By chance buyer 2 works in my industry but is more junior than me, and I am now client side and head of the function. I therefore wrote back very sweetly and said that I was 100% sure that the item was as described, the listing had stated no returns, and I didn't really want to refund her. However, I said, "as it happens I am due to meet one of your senior colleagues next week at your offices so I would be happy to meet up with you beforehand so you can show me your existing item and how the sizing differs and then of course you can have a refund." As I happen to be looking for some professional advice in relation to a big project, I also emailed one of her senior colleagues to set up a meeting just in case!! Funnily enough she replied to say not to worry about it and she hadn't realised it was no refunds and she would try to sell or give it to a skinnier friend!

AIBU to think that people are really naughty and completely trying it on?!

Weathergirl1 oh, thank you so much! I'll check that out.

It's against ebay rules to not wash/clean used clothing items before selling, thats honestly minging selling it worn and unwashed! She would have had genuine right to return that as not as described for that reason alone....

@applecrumbl3 Oh I think you are the CF how very unprofessional of you, this is actual bullying and she should complain about you.

Not your finest moment, genuine question, why would you think was ok?

Wow I wouldn’t want to get slightly on the wrong side of you, the email about meeting her senior colleague was a really weird over-the-top thing to do and the comment about the ‘larger size’ just makes you sound quite smug and bitchy tbh.

You sound like a stalker nightmare seller tbh.

Selling worn but uncleaned clothes is skanky. Of course it was bullying to point out that you were meeting senior people at her company, that has a clear undercurrent of threat.

I agree that you are a nightmare seller.

eBay rule 1: don't sell clothes, they don't fit and suddenly become not as described.

eBay rule 2: always always always send things tracked AND signed for or they mysteriously disappear.

You sound overly invested and to be honest a bit obsessed with the matter, OP.

You have been so amazingly unprofessional that I hope this is a huge embellishment that you added because you thought everyone would go GO U, HUN xoxox

It’s revolting to sell worn and unwashed clothes.

I was agreeing with you on CFs (though you cannot be sure these two sre, there are a tong of CF buyers) until you started being unprofessional. You are lucky she just declined, certainly in my industry she could have refused you and raised a complaint with HR that you were using your position in authority in an inappropriate manner.

I sell and occasionally buy on eBay. Bought my son a football kit this week listed as 'immaculate condition.' It arrived with obvious suncream stains and thread pulls. It was certainly not immaculate! I was pissed off and have requested a refund. It puts me off buying on eBay when the descriptions are misleading.

When selling items I always list any flaws or describe sizing if it comes up big/small for the brand.

Also selling something that hasn't been cleaned is gross .

You sound like a right weirdo bringing your work life into it!

I once bought expensive moisturiser off ebay described as "As New Condition" and it had been opened and used. The seller argued with me quite bitterly that because she had hardly used any of it, it still counted as new. I was glad that ebay refunded me then and I returned the item to her.

I agree that some buyers/sellers on eBay ruin it for the ones who are just trying to use it properly and I also agree with you that when buying online on somewhere like eBay, you have to accept that sometimes things won’t fit as you haven’t tried them on. However, you using your position at work in that way was a really unprofessional, bullying, horrible way to behave and I hope she reports you for it and it comes back on you. Not sure why you put ‘larger size’ like that, how very snide and rude.

I have to say, I don’t know how you ever got in a position of authority with an attitude like that, but you sound like a horrible person.

Op. You are wrong. If an item doesn't fit then of course the buyer can send back for you to resell. Its not like buying in a store hence distance selling laws.
The other buyer who might try to claim it didn't arrive maybe cheeky but you don't know yet. They might just want to chase it up as not arrived yet. Royal mail is often late where I live (Cornwall is slower than many places)

Agree with PP that this really wasn't your finest hour, @applecrumbl3. Maybe Ebay blackmail selling isn't for you?

Can't wait for the deletion message for this one.

"Privacy concerns" or "this thread is causing real life distress" - what will it be?

I must admit I have never lost any items apart from 2 and claimed through the post office.

Sellers are just as fucking cheeky! Recently bought a bundle of mat clothes, she woefully underestimated postage costs and sent me a message basically saying "I got the postage wrong send me the rest of the money" like it was the most normal thing.

I said no just refund me and she sent me a load of abuse, it was £3 difference but the principal stood, that's against eBay rules and you just suck it up.

It the people that message me saying "what's the lowest you would take for it". You're not at a car boot sale you CF. I tend to answer the lowest bid and leave it at that. It's very often electronics.

I still but things off eBay, bit won't bother selling on there any more. It's well know they pretty much always side with the buyer so it's just not worth the hassle.

I hope you don't need to work with the company your buyer works with in future as they will avoid you like the plague. If I received an email about a junior colleagues Ebay purchase I'd be forwarding it on to their hr department and reporting the sender for harassment and advising the junior colleague to keep a log in case the police need to become involved. What on earth were you thinking?

I therefore wrote back very sweetly and said that I was 100% sure that the item was as described, the listing had stated no returns, and I didn't really want to refund her. However, I said, "as it happens I am due to meet one of your senior colleagues next week at your offices so I would be happy to meet up with you beforehand so you can show me your existing item and how the sizing differs and then of course you can have a refund."

Fucking hell! You sold someone an unwashed dress then sent them that tsunami of pissy, condescending passive aggression?!

You need help, love.

So, you don't wash your clothes, sell them as new regardles and then stalk them at work?

Can't believe you wanted her to compare clothes in work time. My boss would sack you.

She may well raise a grievance.

I hadn't washed it (it was silk) or even dry cleaned it as had only worn it once or so (this is all true, it was in as new condition)

Repulsive. I'd be complaining if I'd bought dirty clothes.

buyer 2 works in my industry but is more junior than me, and I am now client side and head of the function. I therefore wrote back very sweetly and said that I was 100% sure that the item was as described, the listing had stated no returns, and I didn't really want to refund her

I don't think you know what 'sweetly' means. And if you're like this to people you've never met, I dread to think what it must be like to actually be junior to you in the same company. Your behaviour is not reasonable.

@justonecottonpickingminute I hear you. I'm looking for a decent selling outlet for a cpl high value items and house clearance. eBay no good for high value and FB requires the patience of a saint. 😬