Active discussions

Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

Talk
AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

I really want this response from Asda to be sarcastic

65 replies

Snooks1971 · 03/09/2019 21:16

Sorry but I do love a bit of sarcasm, what do you think of Carlo’s response to my 2 rotten sweet potatoes with a sell by date of Thursday? Is it me or is the reply slightly over the top?
I really hope he is being slightly sarcastic with an attempt at being funny and not genuinely saddened by my experience of sweet potato gunge. Poor Carlo.
I’ve managed to get over the ‘distress’ of the incident fortunately Grin

I really want this response from Asda to be sarcastic
OP posts:
BananasAreTheSourceOfEvil · 03/09/2019 23:14

That's brilliant!

I'm now also secretly hoping that he is Carlo for Asda by day and Juan Sheet (does plenty) by night.

Stefoscope · 03/09/2019 23:19

@Petrichor11 It was an single rectangular shortbread iced with the DHL logo and 'Sorry Stefoscope'. Very random. They'd obviously sent one of their drivers out to deliver it, which got me wondering how many 'sorry shortbread' deliveries they have to make in a day on top of actual parcels!

Smidge001 · 03/09/2019 23:20

@DarkHumour I need you to post the response given by that Facebook customer service guy now!!

MrsRufusdog789 · 03/09/2019 23:23

He's Italian - English is his second language - and he's passionate about food ! No amount of money could compensate the ruined evening meal of an Italian so I'm sure he's not being sarcastic.
I'd print and frame this if I were you .

Petrichor11 · 03/09/2019 23:26

@Stefoscope thank you for the update! Maybe they have someone employed especially to deliver apology biscuits!

PurpleViolin · 03/09/2019 23:27

Love this. I am going to do our weekly shop at ASDA now because of this. #teamcarlo

ellzebellze · 03/09/2019 23:36

Good old Carlo - After reading the ice cream thread earlier, I can't help wondering if he's decided to give everyone an extra £3.

TheKrakening3 · 03/09/2019 23:41

This made me laugh. My in-laws are serial fruit and veggie complainers and they would totally write letters over sweet potatoes.

DarkHumour · 03/09/2019 23:45

@Smidge001 Grin Screenshot of response attached. There are lots of them - all different companies. This one is just a taster....enjoyWink

I really want this response from Asda to be sarcastic
MiniMum97 · 03/09/2019 23:57

LI would think it's a template"

I hope to god that is not a template!

Methinks Carlo thought this up all on his own. I actually think he's trying to be apologetic but getting it a bit wrong. Bless.

Limt · 04/09/2019 00:15

Waiting with interest to see what reply I get from Sainsbury's about my dodgy bacon. Pic added. Ruined DH's Saturday morning.

I really want this response from Asda to be sarcastic
NoisingUpNissan · 04/09/2019 02:01

Of course it's a bloody template!! We used to use shizz like this at Clyde's Dale bank in the 90s

NewtonPulsifer · 04/09/2019 02:13

@BananasAreTheSourceOfEvil Grin

Anything else he can help with? Can he recommend a nice wine to go with your sweet potato? Or perhaps help solve a tricky crossword puzzle about edible tuberous roots?

CheshireDing · 04/09/2019 06:33

I have complained to Asda in the past over the odd mouldy cucumber/apple and they have always promptly refunded and emailed me.

It’s been a nice apologetic email, not like Carlos’ so I don’t think it’s a template.

I think that sounds like a great job, don’t need to talk to anyone all day just reply to emails offering compo for mouldy veg, sounds good to me 😂

BananasAreTheSourceOfEvil · 04/09/2019 07:38

@Limt was the bacon supposed to have been through the office shredder beforehand?

New posts on this thread. Refresh page