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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think that shops charging non-locals higher prices is not on?

391 replies

BBInGinDrinking · 01/09/2019 15:34

We're on a family holiday staying in a rural coastal cottage in the UK and have been doing all our grocery shopping at the local stores in the nearest villages. I discovered on the last visit to a general store in one village that they have two sets of prices - lower ones for locals and higher ones for visitors.

Who knew?! Is this a thing?!

OP posts:
9ofpentangles · 03/09/2019 14:02

I also notice nobody kicking off has answered - if your favourite cafe or shop started offering you 10% loyalty/locals discount for going so often, would you all insist on paying the full price to "make it fair"? It's Nationwide, though. And you get it if you're black, white - or a tourist from another part of the country Grin

spongemumnudiepants · 03/09/2019 14:07

You should report them op. That's not on. And then do your shopping at Asda Grin they will go out of business eventually with that attitude

TheCatsACunt · 03/09/2019 14:08

You should report them op

To whom?

Kazzyhoward · 03/09/2019 14:11

You should report them op

To who and for what?

Should we also report shops who give discounts to Uni students, NHS workers, armed forces, blue light workers, etc etc etc.

Who are you to decide who's worthy of a discount and who isn't??

adaline · 03/09/2019 14:11

You should report them op

To who? Retailers can offer whatever discounts they want - they're not breaking any laws! I have the option at work to put a goodwill discount on - I don't need any reason whatsoever to do that!

9ofpentangles · 03/09/2019 14:25

Trading Standards. Yes, they are breaking laws by not displaying tickets.

See my other posts. Discounting a clearly displayed price is perfectly legal, however- advertised or otherwise

buckeejit · 03/09/2019 14:31

I think it's fine but I'd be asking prices of everything & leaving it if unnecessary

berlinbabylon · 03/09/2019 14:36

There's a bit of a disconnect with the law on pricing. On the one hand, the price offered is merely an "invitation to treat" and there is no legal obligation for the retailer to sell that item to you for that price.

But on the other hand, misleading price indications are a criminal offence. Nobody will complain if you offer a discount on the price, but you certainly can't say "oh it's £2 on the ticket but you have to pay £3 because you are not local".

JustHereWithMyPopcorn · 03/09/2019 14:37

Disney world in Florida offers cheaper prices to Florida residents.

Loopytiles · 03/09/2019 14:43

Loyalty schemes, eg rewarding repeat business, are fine IMO as long as they are advertised and open to all.

Student, NHS etc discounts are advertised upfront, eg notices, stickers on windows and doors. I doubt many places display “lower prices for locals known to the management” stickers.

DarlingNikita · 03/09/2019 14:48

Exactly, Loopy.

All this stuff about loyalty cards, discounts for students/groups etc is just a false equivalence.

TheCatsACunt · 03/09/2019 14:54

@9ofpentangles, I know you’re keen to demonstrate to us how well you did in Retail 101 but posting the same thing over and over again doesn’t change the fact that we have nothing from the OP that suggests she was charged more than an advertised price. She said she doesn’t recall seeing individual pricing on shelves, but isn’t certain.

adaline · 03/09/2019 15:18

@9ofpentangles where did OP say they weren't priced?

She said she didn't notice prices - that's not the same as them not being priced. Prices do not have to be on the shelf edge or stuck onto the item either - price lists stuck next to the till are absolutely fine.

Trading standards won't be remotely interested in shops that give their loyal customers a discount Hmm

adaline · 03/09/2019 15:20

@Loopytiles our shop has a sticker on the door that says "mycumbria card accepted here". MyCumbria is a card available to local residents only (you have to apply with a council tax bill) that gives you 10% off in retailers that sign up to the scheme.

Is that okay under your rules? It's advertised openly but it most certainly is "just for locals".

9ofpentangles · 03/09/2019 15:34

@TheCatsACunt. I 'm merely pointing out the law. Anyone can find out - even Retail 101 experts, wetf that means - with a quick Google or by actually reading my link

And, if she did notice prices, the likelihood is there weren't any and, if there were, they couldn't have been clearly enough displayed.

As I said, I've been in shops like this - and walked straight out again. It's a well known ruse to make up prices and it's happened to my 10 year old niece in my mum's corner shop once -again, prices weren't displayed and they tried to charge her 1 pound for a Twix. So completely believe op didn't miss anything and she was ripped off - especially as it was backed up by another local retailer who said tgis shop had form for this

redredrobins · 03/09/2019 15:34

I have experienced welsh staff in a residential sailing centre in Wales changing from English to Welsh when English guests walked into the room. It is incredibly rude! If it wasn't for those English holiday makers, they wouldn't have a job.

DGRossetti · 03/09/2019 15:45

I have experienced welsh staff in a residential sailing centre in Wales changing from English to Welsh when English guests walked into the room. It is incredibly rude! If it wasn't for those English holiday makers, they wouldn't have a job.

But why should Welsh speakers in Wales have to speak English ?

And, depending on the answer (i.e. not an unqualified "don't be silly") to that question, would it apply to Spanish people in Spain, French people in France ?

(runs for the hills Grin)

9ofpentangles · 03/09/2019 15:54

Well, if they only switched to Welsh when sum forriner cum in

WalkofShame · 03/09/2019 16:20

I’ve known this happen in Cornwall quite a few times, also known shops be closed unless you’re a local, in which case ‘in you come’.

Loyalty or discount cards are a different thing, they’re up front, what I’ve seen is pure twatty behaviour.

TimeIhadaNameChange · 03/09/2019 16:21

Our local pub used to charge slightly less to locals. I don't think it still does, though it's a while since I was there.

Local attractions also give us discounts, on the assumption we'll go back again. I remember trying this out at a few places when friends were up. One place close to me, where the staff member recognised me, suggested I had my daughter with me so she got in for free (though he knew fine well I had no children)! Another place said they no longer did a local discount, but the guy at the ticket booth charged me a child rate instead! I wasn't going to complain.

notacooldad · 03/09/2019 16:22

But why should Welsh speakers in Wales have to speak English ?
You are missing the point. They had previously been quite happy chatting in English until the realise an English person has walked in so they switch language. It is done to make people feel uncomfortable and unwelcome.

AskingQuestionsAllTheTime · 03/09/2019 17:12

If a shopkeeper chooses to give someone a discount for being local, or for being black, or for having a wonderful hairdo, or because they are the twenty-seventh customer that afternoon, or for any other reason whatever that is up to the shopkeeper. Only if they charge someone more than the written price on display or in the list at the counter are they committing an offence which would mean that trading standards would be interested.

It is just bad luck for someone who was the twenty-sixth customer, or is having a bad hair day, or is green, or is visiting from Cairo or Cádiz that they did not happen to qualify for the vendor's ideosyncratic decision about who gets a discount today. Maybe next time they will be wearing a red belt or tie, or have a lovely smile, or be the first person that day to buy a potato peeler, or say "good morning" in Kernowek, and get a discount because that happens to appeal to the vendor that day.

ConcreteUnderpants · 03/09/2019 17:12

sashh That's really interesting. I never thought BSL. What a fantastic sighad that would be: English, Welsh and BSL all having the same conversation! Grin

DGRossetti Been explained quite well why they do it and makes me ashamed. It is sadly very common ime

redredrobins · 03/09/2019 18:05

It was because they switched from English to Welsh as soon as they realised that I, an English person had come into the room which only they had been in it previously. Happily chatting away in English until one of those awful, rich, holiday makers who pay to keep the sailing school going entered! without the English people their jobs would not exist.

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