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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think that shops charging non-locals higher prices is not on?

391 replies

BBInGinDrinking · 01/09/2019 15:34

We're on a family holiday staying in a rural coastal cottage in the UK and have been doing all our grocery shopping at the local stores in the nearest villages. I discovered on the last visit to a general store in one village that they have two sets of prices - lower ones for locals and higher ones for visitors.

Who knew?! Is this a thing?!

OP posts:
TheFaerieQueene · 01/09/2019 16:06

@Fraggling I was about to say the same Grin

BettyBottersBitterButter · 01/09/2019 16:07

Is it a co-op? There’s one in my city (obviously I don’t mean THE Co-Op). Anyone can join, but it wouldn’t be worth it to you if you didn’t actually live there.

perfectstorm · 01/09/2019 16:07

Completely agree, @TerribleCustomerCervix. Most UK holiday places have very low wages, high house prices, and a lot of poverty when the season ends.

Silvercatowner · 01/09/2019 16:10

You expect this in African markets but not UK shops

Which African markets are these?? Tunisia or South Africa? (A few thousand miles apart on the African continent.....)

HermioneWeasley · 01/09/2019 16:10

I don’t see a problem with this

VerbenaGirl · 01/09/2019 16:12

Might it be a community enterprise which locals support financially up front or give their time free to work there, and the lower prices are in return for that?

ScreamingValenta · 01/09/2019 16:12

It's perfectly legal for them to charge a different price to every individual who walks through the door, as long as they don't differentiate based on protected characteristics.

The displayed price in a shop is merely an 'invitation to treat' - i.e. a starting point for bargaining, should you be inclined to do so.

If you aren't happy with the prices or the policy of charging locals less, then you have the option of shopping elsewhere - you'd have to consider whether the costs of travelling to another shop outweighed paying more locally, and whether the effort was worth it.

Witchend · 01/09/2019 16:12

What's the issue?
It's not so much charging a premium to the tourists so much as a loyalty discount to locals.
Same as I do at work for a service. If you're a regular you get it cheaper than a one off.

GCAcademic · 01/09/2019 16:13

My parents live in a very touristy part of the Cotswolds and quite a few of their local shops and businesses do discounts for locals.

Brandaris · 01/09/2019 16:13

Surely it’s a local co-op and investors/non investors prices. Maybe check before you start ranting and naming and shaming?

Daftasabroom · 01/09/2019 16:13

How is it different to the loyalty schemes run by most supermarkets?

hellenbackagen · 01/09/2019 16:14

are you holidaying in Royston Vasey op? (is it a local shop for local people?)

id find the nearest Tesco personally. bollocks to that!

BumbleBeee69 · 01/09/2019 16:14

Where is this happening ?? Hmm

NoBaggyPants · 01/09/2019 16:14

Overseas visitors to Macy's get a 10% discount card, so paying 10% less than locals. This is the same principle, yet I've never heard a tourist complain about it. Does "discrimination" only apply where it is not in your favour?

BrokenWing · 01/09/2019 16:15

They give locals a discount? Don't have a problem with that. They need to encourage locals to shop there too.

chomalungma · 01/09/2019 16:16

The more people become aware of this, the more people are going to bring their own food on holiday. So the shop loses income it could otherwise have had.

NailsNeedDoing · 01/09/2019 16:16

I think that's a horrible way to treat customers who support your business. I'd avoid using them as a tourist out of principle, even if it were inconvenient.

Couldn't they just run a discount scheme that locals apply for and get a card or something, rather than pretty much stating on the shelves that they dislike and disrespect tourists?

Amanduh · 01/09/2019 16:17

I’m surprised at the answers here, especially since we are always trying to keep the UK inclusive. What if shops had different prices for ‘foreigners’ then? Once price for English people only? It’s ok for pubs wanting to ‘keep Welsh pubs Welsh!’ Sorry, no. It’s disgusting.

FuzzyPuffling · 01/09/2019 16:17

I'm on the Management Committee of our community-owned village shop and we don't do this. But it is food for thought (pun intended).

The shop is owned by shareholders in the community, staffed and managed by volunteers. Tesco it is not.

AgentProvocateur · 01/09/2019 16:19

Discrimination! 😂😂😂 against that protected characteristic of “tourist”.

I don’t have a problem with it. It’s the same in many o redraw countries - for instance, I get residents’ rates for various tourist attractions in the country where I currently live.

BertrandRussell · 01/09/2019 16:20

Is it only me that finds this quite funny?

thedancingbear · 01/09/2019 16:20

I can't see any problem at all with giving regular customers a discount. All the big supermarkets do it, but when a local shop does, suddenly it's 'disgusting', 'name and shame' etc.

Their shop, their rules. They're not breaking the law and can charge what they like.

Kazzyhoward · 01/09/2019 16:20

Is it any different to offering reductions for OAPs or NHS workers or students????

Kazzyhoward · 01/09/2019 16:21

Or any different to tourist attractions offering discounts for residents living within x miles?

ScreamingValenta · 01/09/2019 16:22

What if shops had different prices for ‘foreigners’ then? Once price for English people only?

That would be discrimination based on a protected characteristic and would be illegal.

As a pp said, being a tourist isn't a protected characteristic.

However, I agree the shop could find itself in difficulties if a tourist claimed that the higher price had been charged due to a protected characteristic they happened to have - so the shop would be better off being open about it and publishing separate price lists or having a sign that said a 10% discount was available on proof of local residency, for instance.

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