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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Student DS has moved into a deathtrap - any EHOs about?

62 replies

runoutofnamechanges · 01/09/2019 00:49

I've just got back from helping move DS into his new student flat. DS hadn't seen it before moving in as he was abroad on placement until last week and he trusted his friends to find somewhere. On the surface, it looks fine - newish, smart kitchen and bathroom, wooden floors, marble tiles on the bathroom floor, beautiful original fireplaces, new mattresses etc. But it's all fur coat and no knickers...

It's a converted Victorian building with a shop in the ground floor and basement, then 3 flats above, each flat is on 2 levels but they are half levels IYSWIM so it is 5 tall storeys in total (very high ceilings). They are on the 2nd floor. I've just checked planning, which goes back to 1990, and the land registry. The building has only ever been sold as a whole and there is no planning application to convert it into flats, so assuming there ever was planning permission, current building regs may not apply as it was done years ago :-/

My main concerns are:

There is no emergency lighting in the flat or communal hallway/staircase.

The smoke alarms in the flat are not integrated (one in the kitchen, one in the hall), just normal domestic battery alarms that we can't test as the ceilings are about 12 feet high. There are no smoke alarms in the communal staircase/hallway.

The front doors of the flats appear to be normal, thin, internal wooden doors, not fire doors with an internal style lock (not Yale) and there is no smoke seal so there is a gap under the door.

DS's bedroom has a an internal door that has had the handle removed and hardboard put over it and a painted out over-door window that would have opened onto the communal staircase for the whole building. There is a gap under the door. So basically, there is no wall between his room and the communal hallway. This is the same for all 3 of the flats. One bedroom has a semi-blocked up doorway onto the communal staircase.

The back of the building is totally inaccessible to the fire brigade (building behind), and the fire escape only goes to the first floor. The front is on the road so accessible in a fire but the double glazed windows only open at the top.

The estate agent sent them the EPC with the contract but no gas safety certificate (that could be a mistake, it doesn't mean there isn't one). They also didn't send the How to Rent booklet so they are pretty incompetent. Plus the boiler is really old and although it seems to work, it has zero pressure and it has been built into a cupboard so you can't access the taps to repressure it. I guess that's not a gas safety issue though.

The washing machine and cooker are plugged into a normal plug socket attached to the side of the cupboard under the sink, right under the U-bend.

I was only there for 15 minutes so we didn't do a through check. And those are just the safety concerns - 2 of the wardrobes toppled over because they were propped up on broken legs and the hall light fell out of the ceiling when we opened the door and is hanging is by a wire... It also seems that the radiators in the hallway branch off the central heating from the flat and there is no electricity meter for the communal hallway so somebody else is paying the landlord's bill.

AIBU to think this is a death trap? Are there any environmental health officers, planners, building regs experts out there who can either put my mind at rest that it's safe or tell me what law they are in breach of? Or tell me what I fear - it isn't very safe but it's perfectly legal :-/

Not a safety issue, but the agents have also just told them that the landlord doesn't do inventories. If they want one they have to pay for it. I know it's illegal to charge tenants for inventories now but what happens if the landlord doesn't want an inventory...? It feels like they have found a loophole to get the tenants to pay. And confirms my fear that they are charlatans...

OP posts:
badgermushrooms · 03/09/2019 12:46

Jesus. If there's any council who should be all over a fire safety issue in a block of flats it's RBKC!

NearlyGranny · 03/09/2019 13:21

I bought DD (second floor front room) a chain and steel bar ladder that hooked onto her windowsill and lived under her bed. And a portable battery-powered CO monitor that lived on the turn of the stairs. She and her housemates all laughed at me but I slept easy.

I also tackled DS's landlord and made the agent walk round with me writing down faults which were fixed. The threat of publicity was remarkably effective. Landlords of HMOs make more than they would letting a single occupancy house. To the agent's protest that "The tenants all agreed!" my response was, "I'm the guarantor. And would you let your student offspring move in here?!" It all got fixed.

runoutofnamechanges · 03/09/2019 14:44

DS has asked me to go there with him today to help make a comprehensive list of all the safety concerns.

Unfortunately an escape ladder wouldn't work because the windows only open at the top.

It seems the landlord is legally responsible for checking the smoke and CO alarms on move in day. That wasn't done so DS is chasing for them to do that. They aren't responding to him nor to the request for a gas safety certificate and the fire risk assessment. They don't answer the phone either. He might have to head to their offices on the other side of town if they keep this up.

If that doesn't work, I may well take a leaf out of your book NearlyGranny and march into their offices myself.

OP posts:
Northernsoullover · 03/09/2019 20:50

Not interested? Then I saw Kensington..

runoutofnamechanges · 10/09/2019 16:50

A brief update:

Someone from the council called and left a voicemail saying they will call back but they haven't yet. It seems that the tenants are supposed to try and deal with the issues with the landlord first before anyone will come out from the council/fire brigade etc.

Still no response to the request for the current fire risk assessment/smoke and fire alarm testing, and still no reply about the gas safety certificate. On the plus side, DS was called today by a gas engineer who had been asked to come and do one as a matter of urgency but that only reinforces our concerns that there probably wasn't one. They were also sent a checklist form of all the tenancy paperwork which has all the normal things required by law listed and the date it was sent eg deposit scheme details, tenancy agreement, right to rent booklet but no mention of gas safety.

The deposit has now been protected but the agency seemed to have no idea what they were talking about when they asked for the agency's compulsory CMP certificate (they pay rent to the agent, not directly to the landlord). DS has checked online, they don't appear to be registered with any of the schemes. No response about any of the maintenance issues either.

So far they have had people turn up on behalf of the landlord and let themselves into the flat twice - once with no notice, one with notice but they said he should wait for them to be present but he just let himself in regardless.

And the place is infested with cockroaches.

OP posts:
Northernsoullover · 10/09/2019 17:05

Oh my goodness it sounds awful. The council sound awful. How on earth are tenants supposed to know what to report? I don't know the half of it and I'm studying it! (Will cover more in depth this year). I'd be on the phone to pest control tomorrow. Cockroaches are hellish to obliterate.

runoutofnamechanges · 10/09/2019 17:22

I know... But at least the council will deal with cockroaches if the landlord doesn't.

OP posts:
runoutofnamechanges · 19/09/2019 14:24

Some good news and bad news...

Still no call back from the council and no way to directly contact the officer who called.

The letting agency have gone into a total panic after DS emailed them and pointed out they were in breach of legal requirements and are trying to fix everything. They've joined the CMP, had a gas safety check done, fixed the boiler, and are sending someone to deal with the cockroaches and all the other issues. It's great that they are fixing things but pretty worrying that they were operating illegally in the first place. Gas safety checks and joining a CMP are fairly basic legal requirements for a letting agency.

The other worry is that although they are sending someone fix any concerns/issues, they still can't provide a fire risk assessment for the building so, again, they are putting the onus on DS and his housemates to tell them what they need to do.

OP posts:
flyingspaghettimonster · 19/09/2019 14:56

Sounds better than any student digs I had at uni. And you can test fire alarms with a match or lighter.

flyingspaghettimonster · 19/09/2019 14:58

Just saw the update. I'd run a mile at cockroaches. We bought a house with them and spend $60.a month to barely keep them down to the odd one or two. The bastards just don't die out. I wouldn't wish them on anyone.

branstonfickle · 19/09/2019 18:06

In my own experience it can take a while for the council to take serious action. My house has a Category 1 Hazard and several Category 2 Hazards identified by a housing officer using the government guide. It has been months and the LL has made no attempt to start works. He’s a millionaire so low funds is not a reason. They still haven’t served an improvement notice even though I have a 3yo and am pregnant. I hope conditions improve for your son OP!

JoxerGoesToStuttgart · 19/09/2019 18:25

Absolutely appalling. The whole lettings industry needs a massive overhaul. People should not have to a) live like this and b) chase the “professionals” to get problems dealt with. A lettings agent should know to check for a gas safety certificate FFS! That’s unbelievable.

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