To wonder what happened to Body Shop?

[Handbaghag]

Where have they gone wrong? Why are their shops so dead on the high Street. They were buzzing in the 80s. Is it online shopping? Lush?

Body shop not baby😩

The Body Shop have just emailed me about their new range of advent calendars

If they’re anything like last year’s give them a swerve. Complete shite.

We are no longer owned by loreal. We are owned by a Brazilian cosmetics company Natura and part of the Natura & Co group.
Body shop at home is currently in super growth and doing extremely well.
We have our first Community Trade Recycled Plastic recycling scheme that has been launched recently where you can drop any 5 product container back into store for a £5 spend and our Shea Shampoo & conditioner bottles are already being made from the recycled plastic. We support the children on the edge charity and period poverty. Lots of amazing things going on. Our products are reasonably priced and we do have a brilliant range.
I don't work for the stores but am an independent body shop at home Area manager and have used the products before I joined x

It goes to show that negative publicity sticks far more than positive publicity. Just look at Wakefield and the MMR.

Coming back to this, I remember the feeling as well as the smell of passionfruit cleanser, the peppermint foot lotion (which I would use constantly now I'm old, fat and varicosed) and the bath beads. I could only afford the smallest bottles, but they were enough at the time.

The cocoa butter stick (my one big purchase) would instantly transport me back to my first pregnancy when I was bleeding and severely anaemic (to the point of needing a transfusion) and tangerine essential oil would be the scent of my night with my baby, where I stroked her face and sang 'horsey, horsey, don't you stop' as a lullaby in the dead of night as the snow fell silently outside the window.

@Jo2024 In that case they are really missing out on some easy PR- I was a big fan in the 80s and have been to several body shop 'parties' recently but have never been told that a) they are no longer L'Oreal and b) they still have some form of ethical agenda.

I was put off them entirely when DD was given a Body Shop gift card from a relative that could apparently not be used online, or even through a local 'consultant'- only in store. In 2017. And our nearest shop is miles away.

I also think they there's a lot about their original format that may have gone out of fashion but is a great fit for today's consumers- the option to re-use bottles (much better for the environment that recycling), minimal packaging, relatively low prices (just right when many households are having to watch their spending, look at Aldi/Primark etc) and interesting products. But instead they seem to have gone for over packaged gift sets plus bland and uninspiring products.

I have just looked at the advent calendars. There is three for this Christmas priced at £45, £65 and £99. That is just too expensive when you know it is going to contain at least 25% of stuff you won’t use.

We are no longer owned by loreal. We are owned by a Brazilian cosmetics company Natura and part of the Natura & Co group.

Have you read the thread? This has been mentioned about 5 billion times already.

@marievangoethem I remember mallow something-or-other in the 90s! It's driving me mad trying to remember what it was, think it had a pink lid or label but I might be thinking of ananya!

Is it just me or anyone else suspecting Body Shop's PR team has got wind of this discussion?

PancakeAndKeith clearly a lot of posters aren't reading the thread, and seem to be unaware that l'Oreal no longer own them. Which is why it has been repeated ad nauseum.

I think they might have, I can imagine they have decided to get some MLM people to come on and spout shit about ‘empowering women’.

Complete with 'I don't work for them but...' and 'x' at the end.

Is it just me or anyone else suspecting Body Shop's PR team has got wind of this discussion?

What and have asked their staff to instrusively hassle potential customers?

I'm fine thanks.

Bye.

Iced Purple she clearly said she did work for Body shop. You're coming across a little over invested in knocking BS on this thread.

My friend used to do Body shop at home, after doing Forever Living. She said BS was much more relaxed, she wasn't pressurised to sell or sign others up. She used to gush a lot about the company and its ethics. (She never did with Forever!). She also donated lots of bits and bobs for charity auctions I did. I never felt like I needed to avoid her like other pyramid type sellers!

Iced Purple she clearly said she did work for Body shop.

Oh yeah?

I don't work for the stores

Ps, No I don't work for them.

Sounds like a lot of 'I don't work for them but...' to me.

You're coming across a little over invested in knocking BS on this thread.

This is the classic passive-aggressive way to try to undermine someone who disagrees with you. This is a discussion board. I've posted on it. You've posted on it. I've also posted on other discussions about Wayne Rooney and the 5th series of 'Poldark'. I don't feel I'm "over-invested" in any of these subjects, but I do know a hackneyed attempt to put down another poster's views when I see it.

@lovelygreenjumper
That's a shame you weren't informed at the parties. Consultants either aren't being coached correctly from there upline or arn't bothered.
At all my parties I informed everyone about our ethics and company values.

There is a whole website for the children on the edge charity which Anita founded and we still support today. We have huge community fair trade involvement also.
I love these things about body shop xx

Unfortunately as from this thread it's easier to remember and focus on the negative rather than find a positive for things. ( That is not aimed at you just the whole thread in general)

Iced Purple I just thought you were being a little rude and obnoxious, I wasn't trying to put you down at all.

You forgot to add xx

The thread is supposed to be about people's reasons for not using the Body Shop as much as they used to. If representatives of said shop choose not to listen to that and instead send out their flying monkeys to bombard the thread with "positive thinking", then that doesn't say much for their ability to take their customers' needs and wants on board.

True.

Positive thinking never body butter sold.

[loosely quoting Yoda here]

Look, I really don't care whether they sold out to L'ORÉAL, nor who owns them now! I do not care about body shop parties or hard sell. I don't even care about being pounced upon whilst in store. All that I want is to be able to flippin well buy passion fruit cleansing gel again!! (And also,ice blue shampoo, coconut shampoo and conditioner, raspberry ripple bubble bath, peppermint foot lotion, cucumber cleansing cream and that terribly messy camomile hair dye/mask (that never really worked but stained everything in site!). I want my memories back. A segment of my youthfulness back. It's amazing how many of us just want the old body shop back and yet are being denied it.

And Japanese washing grains!! Do you remember those?? And kiwi fruit lip balm. I also had a long sleeved green t shirt with a yellow elephant or something similar on.

I must be the only one who hated the Japanese Washing Grains. They were horribly scratchy - a Brillo pad would have been nicer.

Also, weren't they basically ground adzuki beans? Anyone with a blender could make them at home for a few pence, if they want their face scratched up. I'd also think that it would probably be very difficult to sell them in the modern marketplace due to hygiene rules. Most 'natural' bodycare products contain almost nothing of the 'natural' product.