To want to want to know the NMC investigation stages

[Sunshineglitterandbubbles]

AIBU to wish the NMC website contained more information than it does.

Unfortunately I had to report a nurse to the NMC. The NMC asked for evidence 5 weeks ago, I supplied this. Then they arranged an appointment with one of their doctors, this is scheduled for 2 weeks time. Yesterday they sent a consent for to access all my medical records.

Last night I realised I have an appointment and that nurse will probably me there.

Do you think at this stage the NMC might have told them an allegation has been made?

I know it is probably a bit unreasonable to expect a website to explain everything

I told her that my prefered race was mixed other.
The nurse said that they were going to record it as black Caribbean.
I find it irritating because no one should decide what race someone else is! My family is from a country were inter-racial marriage was banned. My step dad was jailed for marrying my mother. I therefore think that it is important to me when selecting a race category to choose one that recognises both my parents equally.

If anyone read the thread it would be clear I tried to help her at several points.

I was not charged with harassment, and I was not rude. The NHS trust explained..."we accept information about our patients from third parties in good faith"

The allergy thing is the nurses fault because
Wrong information appeared-no one's fault
I gave the nurse the right information- nurses fault for not adding it to my records
The ICO asked the Trust to correct errors, nurse refused- nurses choice but a contributing factor

Nurse 2 gave wrong drug- nurse 2's couldnt check with me so used information avaliable in records.

I think the Trust could have handled this better.

1. Both myself and the nurse could have been protected if someone else took responsibility for the amendments.

2.With allergy info they should have some flexibility around "information added by one staff member can not be changed by another staff member"

I would like acurate medical records.

It is the nurses fault for making the errors in the first place and refusing to correct them.

It is the nurses fault for lying about what I said, (I was able to prove this to the ICO because I recorded the consultation). It was the nurses fault for lying about what my GP wrote in the referral letter. the nurse said I did not have a certain condition, GP letter said I did. I would understand if the nurse just neglected to mention I had a particular condition, but they went far enough to say I did not have it.

The Information Commisioners Office has told the Trust to correct all the errors. The information Governance team has said "We have reminded the staff member of their legal responsibility to ensure all information is correct"

Mistakes happen, but the nurses attitude becomes a concern when they have repeatedly refused to correct mistakes they have been told to rectify.

The Trust could do more than just telling the nurse to sort it out, but they have not.

Neither of which are the nurses fault though

But it was her fault the info was incorrect in the first place and she has failed to make the necessary changes/additions. So it is her fault the records are incorrect and the OP didn't just straight to reporting her. The nurse has been given so many opportunities to rectify the error and the OP has only reported because she has run out of alternatives.

OP, good luck with your case. I hope you get the changes you need sooner rather than later.

I always thought it was the prescribers responsibility to check drug allergies.

Thank god I am giving up Nursing for good and coming off the register soon.

It is the prescribers responsibility..but at the time the drug was prescribed they were unable to ask me about allergies at that time.

I cant believe it got to the point were the Trust is basically going to say.."Yes things went wrong, but we did ask the nurse to sort it. There was a drug error but the prescriber is not to blame because they used information provided by the nurse"

Health care is provided by a team. Surely senior management could have done something more to correct records.

I dont know how everything works...but it looks like a poor nurse in a poor system.

Huge amount of hostility and victim blaming towards the OP here.

OP I'm sorry that you have gone through this and I hope the NMC remedy this soon.

Yes, healthcare is provided by a team, and if senior management could have done something more to correct records then that may be their responsibility.

@HappyHammy

The Trust relies too much one expecting one nurse to do something.

What if the nurse got a new job or retired? Would they be expected to come back to correct records?

Should there be internal procedures for handling situations when staff do not do what they are asked?

Should I the patient have recieved a complaint response were the organisation throws their nurse under the bus? What good is it to me if they say your records are still wrong, they should be corrected, we have asked the nurse but they refused.

Do you think the Trust have thrown their nurse under a bus? Yes, there should be internal procedures and I thought there were, wasn't there an internal investigation?

@HappyHammy

I would not have reported the nurse to the NMC if the Trust took steps to correct the errors.

There was...they sided with the nurse at first

Then the ICO said it was the trust's duty to ensure records are accurate.They said the caldicott guardian should sort it out.

Second investigation they admitted mistakes were made,but said all they can do is ask the nurse to sort it out.

If a doctor refused to perform an abortion..the patient can still get an abortion carried out by another willing doctor.

Sorry but the nurse doesn't have to enter an addendum to have your allergy info at the hospital updated. You inform the surgery or hospital of your allergy info, it's not up to her to add an addendum to past records in order to update your allergy status.

Also, I'd tick you as black carribean also. This can affect what blood result ranges are normal and blood clotting risk factors.
Thank god I'm not your nurse! You've basically ruined their career. Sounds like you're harassing another person now.

I did point the allergy stuff out to the Trust in my first complaint...they said only the nurse who made the original entry can edit it.(This is a system issue..staff can leave or be off sick...but allergy information should be easily updated)

I am glad you are not my nurse. No nurse has the right to tell a patient what race they are. The ICO has already said the nurse was wrong to record my race incorrectly. The nurse should have used asked me or used the information from my GP. My GP records have my race recorded as mixed.

If it does not matter why is there a choice between black african and black carribean?

Not all black people are the same.

Her errors ruined my career,And she had many chances to correct it.

Your account is confusing and I can't make out what the allergy situation is. A prescriber can easily add allergy updates. Your account is unclear as to what the complaint actually is.

It's up to the employer to report a nurse to the NMC. If the public are permitted to do it then all manner of personal differences and petty complaints will clutter the system up. A referral to the NMC is as stressful as being accused of committing a significant level of crime and should not be taken lightly.

I am guessting that the allergy info would have been updated by the doctor when you were in hospital and had a reaction, so that you're not prescribed it again.

I thought the public and patients can refer to NMC.

Yes, you can report a nurse to the NMC, but you should go through the employer and have things properly investigated.

@Nomoremilk

What gives you the authority to decide what race someone is?

When you have to fill in information and you are unsure it is best to ask..or try to find out.

1. The nurse did not ask.

2.She did not look at the referal information from my GP..that states I am mixes race.

1. When I first complained and asked her to change it she called it a clinical judgement.

4.When the ICO and the Trust asked her to change it she still refused.

It's as if she is deliberately making a point.

In the grand scheme of things is arguing with a patient over their race worth her career?

Why arnt you blaming her line manager for not thinking.."Ok nurse and patient will never agree..we can assign a new nurse who might do what we ask"

Did you raise the concerns with her employer before reporting her to the NMC? I hope you have all your facts exactly spot on because the NMC hearings are pretty damn scary!

@pottedshrimps
If you read the thread you would see that I already went through her employer.

The complaint is about the false information she recorded in my records (allready proven to be false by the ICO) and her subsequent attitude.

Making things up about patients is bad..but if you are stressed, busy and have a heavy case load it can be excused.

If after that you are asked to correct it and you don't..

Then it is reasonable for a patient to wonder if you are safe to be a nurse or if your ego is too big!

What do you hope will be the outcome of the nmc referral.
.

The ico havent proven the records are false, that makes zero sense.