To think the standard of cleaning is awful?

[StapleYourTongue]

In my communal hallway or am I being a bit precious?

Photos

For some reason they won’t post 😑 so just ignore this thread as clearly there’s no context haha

Ooh they have posted. I’ll stop talking to myself now

They have posted OP. And YANBU, those photos are disgusting.

Well yeah, it looks pretty dirty. Who cleans it?

Lovely tiles!

Whose job is it to clean them?

Well that's not cleaned is it? I mean no attempt at all rather than a poor attempt?

It’s not being cleaned. Who is supposed to do it?

Doesn't look cleaned at all to me.

Do you pay service fees that include cleaning of communal areas?

That’s not clean. If you’re paying service fees, you need to bring it up with property management. Keep taking loads of pics, when you see it’s dirty, and email it to them.

If it’s your responsibility, you need to talk to all the other flats and do a rota.

Those lovely old tiles need a proper clean and to be sealed. The stair carpet is disgusting and needs a good shampoo. If you are paying for this you should complain.

Yes it’s included in the service charge.

£720 a year. Pay me that and I’ll do a much better job.

Yeah it's not being cleaned is it!

Yep, you definitely need to complain. You’re paying for a service that’s not being fulfilled. I don’t think, by any stretch of the imagination, you can call that floor clean

Like I don’t expect it to be sparkling as obviously it’s used daily and there will be leaves and shoe marks ... but that genuinely looks like it’s not been touched in months.

Are your service charges too low to afford a regular cleaner? Building Insurance, roof and windows repair/maintenance. Heating communal hallways, window cleaners, gardeners if you have outside space, internal decoration maybe external decorating. My service charges were £1.5K a year for a one bed flat in the North West.

There was a group of women living in serviced apartments/warden controlled flats who took over the service management contract themselves because they were fed up of extortionate charges for simple jobs.

Those floors are minging.

My daughter gets nothing done for her service fee either. She lives in a ground floor flat and there’s only a tiny patch of grass to the side and a few windows to be cleaned. They’ve doubled the service charge this year as well to £1200 a year. No amount of complaining gets it done so we’re helping her find a house, the extra £100 she pays for nothing will go towards a new mortgage.

I have to admit I'd approach the lease managers with that offer of let me skip my management fee and I'll clean!

But they may say they keep it low and it is for other things? Still worth a try.

That’s horrible. Doesn’t anyone actually clean?

YANBU that’s not clean.

How many flats are paying the service charge?

Are your service charges too low to afford a regular cleaner?

No, I’ve bern given a breakdown and of the year £720 goes towards cleaning.

Staple sorry I misunderstood. I thought the service charges were £720 per flat which includes cleaning. Yes, someone's having a laugh. Who is their contract with?

My communal area gets in a mess but we don't have a service charge so it's up to us to do it. I have to wait til my toddler is asleep to do it as I can't really leave him to do it and now I'm 5 months pregnant I just don't want to be carrying a hover up and down the stairs. All the flats have different landlords so I'm guessing they couldn't agree on a maintenance agreement. No one else seems to bother, I've never heard or seen anyone else hover or clean. I'm the only one who has a child. I hate the thought of people visiting and it looking dirty though.