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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU in thinking if you have a Council house and the Council are modernising it you shouldn't really moan about it?!

455 replies

Mydietstartstomorrow · 09/07/2019 14:00

So I'm in B&M in the queue listening to a customer moan on and on about how the Council have only given her 3 weeks notice that she is getting a new kitchen and bathroom fitted and this is totally unacceptable and how it's going to disrupt her life! Checkout lady then moans that she contacted her Housing Association to find out she's not entitled to a new bathroom for some time yet. AIBU to think some people feel so entitled? What about the people (me) who own their own home and cant currently ever imagine having the money to have a new kitchen and bathroom fitted?! Oh, and the loft was being insulated also!

OP posts:
JamieVardysHavingAParty · 10/07/2019 00:27

Yanbu at all. People are so negative. I'm having my extension done at the moment and it's already been 3 weeks with no further work the digging the footings. I'm paying £30,00 for it but I just think at least it will be lovely when it's done and at a good price. So I'd be really happy with free and only three weeks to wait

Your imaginary scenario of getting a £3,000/£30,000 extension for free doesn't have very much to do with another householder being told that her kitchen and bathroom are going to be taken out, with three weeks notice.

You've no idea how long her work is going to take, you have no idea of what impact not having a bathroom and kitchen is going to have on her life over that period, and you have no idea how she feels about having workmen in her house.

Council tenants don't get 30,000 extensions for free. We are not talking £30,000 showroom kitchen installation. We're talking replacement of worktops and replacement of the bath and sink.

It surprises me that on MN, where grown women boast about being unwilling to answer the front door to strangers, it's okay to judge council tenants for not wanting a bunch of complete strangers in their house taking it apart!

HelenaDove · 10/07/2019 01:18

salfordstar.com/article.asp?id=2390
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HelenaDove Sat 24-Jun-17 01:29:08

More on the shit the Salford residents went through. They complained and complained about the works and were put through seven shades of crap. And the cladding was unsafe and now has to come off.

"They said it would be the best thing since sliced bread...now I'm living on sandwiches..."

73 year old George Astley was the first resident to move into Whitebeam Court years ago, after his family's house was compulsorily purchased and bulldozed by Salford Council. There's still nothing built on the former street.

Since then, he's made Whitebeam Court his home and was quite happy there – until Salford Council came knocking again, promising to `change' Pendleton for the better.

"They said it would be the best thing since sliced bread" George recalls "All we get is pamphlets through the door about what they're going to with Salford but there's people living in Salford."

George and all the residents we speak to describe horrific living conditions since the Keepmoat work crews came in to refurbish the block as part of the first phase of the £650million Pendleton Together PFI project - which will see 1,250 homes receive a `makeover' as well as 1,500, largely unaffordable, new homes built and hundreds demolished (see previous Salford Star article – click here).

George, whose flat has been ripped apart around him, has gone without hot water for two weeks, and has just a microwave to heat food since his gas cooker was disconnected weeks ago.

"I can't eat ready meals, I don't like them, and I can't afford to go to a restaurant so I'm living on sandwiches" he explains "I'm also waiting to see my electric bill coming in as they're plugging everything into my electric and leaving the lights on.

"There's dust everywhere" he adds, and, pointing out bits of cable and pipes hanging everywhere and holes in the wall, explains "We call it a demolition squad and that's what they are. They cut my bell off and it's nowt to do with electric, it's batteries. They cut it off on the wire, they don't give a toss what they do. The guy across the way had his phone line cut before they even started. They were supposed to have put my heating in yesterday but half the radiators are not connected...

"They started doing the lift in April and said it would take 22 weeks to do the job; it's still not done; it's just disorganised, they don't know what they're doing" he explains "I've worked on building sites all my life, I was with British Gas for 32 years, but these have no idea. Noise? From 7am to 4:30pm there's a generator going all day, it drives you nuts...

"I'm 73 I don't need this" he sighs "I don't know how older, less well people are going to cope. Every weekend I'm cleaning when I could be out. Complain? Who to? They don't care. It's ok for them, they go home to a nice clean house with a hot meal - I'm living on sandwiches."

George's sentiments are echoed by other residents... "It's been chaos all the time" says John Clarkson "They left my flat like a hand grenade had gone off."

And Jamie on the 11th floor agrees with the war metaphor... "It's catastrophic, it's demoralising" he says "I expected it to be bad, you're living on a building site so it's going to be bad, but not this bad in my wildest dreams. I've seen houses after they've been hit by artillery and they look better than what my hall looked like when I had four loads of electricians and plumbers, all working at the same time" he adds "...Cables hanging out the ceiling, floors being flooded all at the same time...You're expected to live in one room; with no exaggeration it was like living in a war zone. They gave us dust sheets on day 17!"

Many feel that the more vulnerable residents should have been decanted to other properties while the work was ongoing... "On this block there's a lot of hurt and upset" Jamie explains "We've got people with so many issues – mental health, disability...only yesterday one person had got everything boxed up and they were walking over everything he owns.

"...One lady downstairs said that she'd had to send out for so many meals in the last few months she can't fit into a dress she bought for a wedding!" he adds "Some of us can cope but for some of these people the difference between making it and not making it is a fiver a week. They can't send out for food, so they have a choice, heat or eat. And that's wrong."

Indeed, the Salford Star has seen an email by a senior housing officer on the project which stated that he was "shocked" and "disturbed" at what he had seen after visiting some of the tenants' flats. And last week, the head of the PFI, Paul Longshaw, and Salford Council Assistant Mayor, Paul Dennett, met around twenty residents to try and sort out the mess.

"The human side of this has been totally disregarded and there's no regard for people living on this building site, for that's what it is" says another resident "As long as it looks good on the outside that's all they care about. And that's the worst part of it, that the human side has not even been considered."

Indeed, the hype around Pendleton Together isn't just about the outside appearance but also the new `environmental system' installed in all the flats, in the form of what looks like a giant silver fridge.

The Star was told that it's a potential fuel poverty nightmare waiting to happen. Apparently the environmental system is only cheaper if it isn't switched off, or cut off through power failure or someone's credit running out; or someone getting confused by the 15 page booklet and switching it off by mistake.

"It has to stay on 24 hours a day seven days a week" says Jamie "If you turn it off and the temperature drops down inside, when you turn it back on again you've got two basic immersion heaters screaming their heads off at the same time. Normally you'd put £10 in it which would do people for a week but to boost the system back up would see your £10 gone straight away. We've tried to sort out a fund for people who are in fuel poverty.

"The system is also only cheaper with 100% insulation" he adds "At the moment, our windows are unsealed, we've got six inch holes in the wall and we're heating the moon..

PurpleFlower1983 · 10/07/2019 01:22

YABU and judgemental.

TwistyTop · 10/07/2019 05:43

YABVU to worry so much about a stranger's kitchen. Who cares?

HaudYerWheeshtYaWeeBellend · 10/07/2019 06:09

Helena

Why do you always go off tangent when someone posts any post resembling HA/Council, you do it on 99% of threads like this.

I’ve said again and will repeat again, for every wrongness a council/HA get wrong I can prove 10 x where they get it correct.

It’s always a mission with an agenda with you and always completely off topic.

Binforky · 10/07/2019 06:26

I live in a ha property. I moved here after leaving my abusive ex and work full time but was luckily on maternity leave when it was done. I was happy to get a new kitchen and bathroom. When I moved in the place was bare and I had no money I had finally saved and had a new carpet put on the concrete floor and managed with family help to get a gas oven. I have to admit I did moan when they damaged the new carpet and removed all the gas pipes so my oven was useless. They had given me no indication they would remove them which upset me more and the fact I had a 5 month old baby plus 2 other children and 3 weeks of no bathroom or kitchen was pretty rough.

OneRingToRuleThemAll · 10/07/2019 07:16

We are getting a bathroom fitted this month in our owned home. The fitters are busy, and could fit us in over the summer holidays or not at all. The works will take four weeks to complete. The existing bathroom hasn't been replaced since people first brought their toilets inside from the garden. And because it's so old I need restoration work to floorboards and pipes. The whole job is costing £12,000. I will be paying for it for the next 25 years on my mortgage.

PriestessModwena · 10/07/2019 07:21

I think there are a lot of misconceptions about council/social housing. Especially kitchens, where you can have a bigger than average room, yet they install the bare minimum.

When you move into such a property it can be in any given state. As tenants you either are lucky to have the ability to fix things up, or you have to do it over time!

Whilst such tenants pay a lower than private sector rent. Houses can have issues that aren't sorted with a click of your fingers.

If they were privately renting would you have the same attitude?

TeamUnicorn · 10/07/2019 07:22

So now, Mears Group are ‘testing’ the electric sockets in my friend’s flat. The flats have all been completely rewired from new approximately ten years ago. Maybe this is justified – maybe not.

Periodic electrical tests are pretty standard. It is not some great conspiracy.

x2boys · 10/07/2019 07:53

Your point is @OneThingTo RuleThemAll? I don't know what you think council/ housing association new kitchens are like but mine is falling to bits, it is just work tops and cupboards all the white goods we provide ourselves ,I doubt very much it cost them over £12,000 or even £1200,we don't own the house ,when I did own I too had to replace my own kitchen and bathroom and pay for it that's the whole point of being an owner .

PriestessModwena · 10/07/2019 08:10

Also they have preferred contractors that can be terrible.

HaudYerWheeshtYaWeeBellend · 10/07/2019 08:16

So now, Mears Group are ‘testing’ the electric sockets in my friend’s flat. The flats have all been completely rewired from new approximately ten years ago. Maybe this is justified – maybe not

Compliance and regulatory guidelines on electrical testing of all wirings and sockets in properties have to be tested every 5-8 years.

This is mandatory for HA and councils and they have to comply. If tenants refuse to grant access over a period of time, we start court proceedings.

HaudYerWheeshtYaWeeBellend · 10/07/2019 08:18

if HA/Councils don’t comply or be seen to be not taking action, they can be fined hugely and at worse downgraded.

MitziK · 10/07/2019 08:22

It probably cost the council a hell of a lot - but the contractors next to sod all - when I saw my old kitchen's unit in B&Q several years ago, they were being sold at around the thirty pound mark, but the council had suggested when asked about replacing the cupboard that had literally fallen apart (that was my fitted kitchen - a unit) that it would cost what they were charged, so two hundred and eighty quid plus another ninety five for labour.

I scavenged a piece of worktop from a skip one night instead.

lyralalala · 10/07/2019 08:29

This is nicely timed thread. My friend has had her annual “we’re coming to do your gas inspection” letter.

She’s had this for the last five years. Last year when she couldn’t take time off work to let them in they got to the point of telling her they’d take her to court and have the police kick her door in so they can do it anyway.

Her property doesn’t have gas. Never had had. There’s two rows (one either side of the street) of two levels houses in a street of three level townhouses and they are all electric.

Every year she eventually has to let them in and, shock horror, they discover there is no gas and promise it’ll be sorted and won’t happen again.

Passthecherrycoke · 10/07/2019 10:41

@lyralalala she needs to deal with that directly outside of the Visits- by letter or complaint to the HA. They clearly have the wrong data on their system about her flat. She could be missing out on servicing she does need

So now, Mears Group are ‘testing’ the electric sockets in my friend’s flat. The flats have all been completely rewired from new approximately ten years ago. Maybe this is justified – maybe not

You know what, this is part of the reason HAs/ councils sometimes don’t take tenants seriously- many seem to know next to nothing about maintenance of their own property and rental terms, and make ridiculous conspiracy theory sounding statements like this. On this thread alone we have:

-Tenants who can’t seem to deal with making simple complaints ie contractors smoking weed, contractors coming year after year to inspect non existent gas

-A tenant posting long rambly and irrelevant diatribes about any social housing problem they’ve managed to google, with no explanation or context

-A tenant who doesn’t realise electrics need to be regularly tested in rented property

-A tenant who thinks her rent went up because she got a new kitchen, and didn’t even phone the HA (or read the letter properly) to check this.

Locally we have an action group who live in a tower who seem to have good intentions to improve their heating, fire safety etc.

However their postings on our local FB group are hideously unprofessional and make them sound a bit thick- Infighting, deleting members, over inflated egos, hysterical badly written/ misspelt letters to the council, conspiracy theories, a basic lack of understanding about how repairs and maintenance work, and how contractors work. They haven’t even made the effort to understand the problems and quite frankly you can see why the council don’t take them seriously, when they’re doing the equivalent of secondary school students arranging a fight on the school field for giving evils.

twattymctwatterson · 10/07/2019 11:16

Ok op so for my new bathroom I'm waiting on I could be told at short notice I'm getting it any time within the next year.

I'll need to be home to let the contractors in and out so I'll need to take time off work. If I'm given 3 weeks notice the likelihood of being able to get paid time off is slim. Am I not able to moan about that?

JamieVardysHavingAParty · 10/07/2019 11:22

Every year she eventually has to let them in and, shock horror, they discover there is no gas and promise it’ll be sorted and won’t happen again.

Is she relying on the inspector updating the information after the visit?

Has she proactively contacted the council housing department/HA directly about this issue?

Yousicktwistedfruit · 10/07/2019 11:47

YABU I remember when my parents had their kitchen and bathroom done by the council we had the fridge and microwave in the living for weeks on end just to get a shit kitchen put in that fell apart and we had an unusable bathroom that ended up not being tiled properly and the toilet wasn’t fitted properly it would leak every time you flushed it and it moved from side to side suppose we should’ve been grateful for the “nice” new free kitchen and bathroom we got because we are council tenants.

MonkeyTrap · 10/07/2019 11:50

YANBU but you will get flamed because you’re a home owner and therefore don’t have any financial woes on the MN poverty scale.

Nevermind that council tenant can become a homeowner at an enormous discount not available to the rest of us.

Passthecherrycoke · 10/07/2019 11:52

Don’t worry monkey, the discount isn’t enormous anymore. In many parts of the country it barely makes a dent in the cost of the house

MonkeyTrap · 10/07/2019 12:34

Passthecherrycoke

I have probably dealt with 20-30 in the course of my career and the discount has been pretty sizeable. Also not uncommon to get a mortgage larger than the purchase price to fund home improvements.

MonkeyTrap · 10/07/2019 12:36

I’ve just checked and it’s still a discount of 35-70% not to be sniffed at!

www.gov.uk/right-to-buy-buying-your-council-home/discounts

JamieVardysHavingAParty · 10/07/2019 13:08

So, according to that link, you could potentially get 70% off, provided you have lived in it for 35 years? Ah, well, if you've paid rent for 35 years, you've probably paid that much already in rent, so I can see how it works.

It's just retroactively reclassifying past rent paid as mortgage payments, isn't it?

As the happy borrower on a mortgage, I cant see much to get het up about. The ceiling on your link is £82,800 off (outside that Lunnon) and I think you'd have paid that over 35 years!

JamieVardysHavingAParty · 10/07/2019 13:10

Hang on, just re-read that. It's going to be forty years residence to get that 70% off.

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