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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Hairdresser left me with wet hair

118 replies

Goodlookingcreature · 18/06/2019 22:04

Am I being unreasonable because I feel super bad? Each week I get two blowouts. Usually on a Tuesday and a Saturday. There is an awesome salon nearby who work mostly with walk ins, but you can make appointments. I never make an appointment because I don’t usually mind waiting.

I went in this evening, no appointment and two stylists were busy. That’s fine, there’s one person in front of me and one lady behind me. I am currently on anti biotics for a nasty chest infection and sinus infection.

A 3rd stylist arrived and asked me to go to a wash basin so he could wash my hair. He then directed me to take a seat until the lady was finished with the client next to me.

I sat waiting about 20 minutes, with my hair sogging wet. The man who washed my hair took the client he washed after me and was half way through her blow out.

The stylist next to me, upon finishing the blowout, started to painstakingly curl the clients hair with the ghd. I proceeded to wait but it was taking quite a while because the clients hair was very long and thick. It looked like it was going to take a while still. I roughly dried off my hair and approached the corner to pay, just for the wash. Two of the stylists approached me and asked me to sit down, I was really embarrassed I was caught on time and I was sick so I didn’t want to stay there longer with my hair wet. The man offered to leave his blowout to start mine and I felt so embarrassed because his client apparently had an appointment. I just said I didn’t want to make a scene, it’s okay, I’m just in a rush and could I pay for the wash.

The lady I regularly go to looked quite hurt (it’s her salon) and refused to take a payment.

I am thinking about it all evening, I didn’t want to cause a scene but I felt at the time
I was justified. Now I’m not so sure.

OP posts:
jb1305uk · 18/06/2019 22:07

That’s the risk you take if you didn’t have an appointment

Oneminuteandthenallgone · 18/06/2019 22:08

What is a blowout?

KitKat1985 · 18/06/2019 22:08

Hmm, I think if you turn up without an appointment you can't really complain that you were left waiting. Although I agree it would have made more sense for them not to wash your hair until the stylist was nearer the time of being able to see you (maybe the person who washed your hair didn't realise the stylist you were waiting for was going to have to curl her clients hair and that it was going to take so long)?

Bunnybigears · 18/06/2019 22:09

Well you did cause a scene, wet hair wasnt going to make you ill. If you disnt want to make a scene or make an appointment then the only option was just to wait.

Goodlookingcreature · 18/06/2019 22:09

Oh just to be clear I didn’t mind waiting with dry hair, I understand that’s the consequence of being unorganized! It was the wet hair that made me uncomfortable.

OP posts:
TrendyNorthLondonTeen · 18/06/2019 22:10

They didn't leave you with wet hair, you left the salon.

GeePipe · 18/06/2019 22:12

Op i have no idea why people are being shitty and telling you thats the risk you take. Its not. He shouldnt have washed your hair and left it wet and started someone elses appointment or not. You didnt cause a scene. He should have dealt with the appointment first then gone onto you. I also would have left.

moreismore · 18/06/2019 22:12

I don’t think you were being unreasonable. If you go twice a week you’re a good customer. I’d go back ASAP and just make a point of saying to the owner ‘I’m so sorry about last time, I didn’t want to make a scene I was just really uncomfortable sitting so long with wet hair’. Hopefully they’ll take it on board and change how they do things. This doesn’t need to be a big deal.

Lazypuppy · 18/06/2019 22:13

Wet hair won't make you ill.

YABU and made an unecessary scene

Shoppingwithmother · 18/06/2019 22:13

The hairdresser didn’t leave you with wet hair though- you just left before they dried it.

I don’t think 20 mins is that long to wait in a hairdressers, especially without an appointment.

Do you mean a blow dry?

gamerchick · 18/06/2019 22:15

You made hour feelings very clearly with your 'dont want to make a scene' thing. Make appointments if you regularly.

Sarahlou63 · 18/06/2019 22:15

No one has 'sogging' (sopping?) wet hair in a hairdressers. They use towels.

jb1305uk · 18/06/2019 22:15

Why did you go if you are feeling so unwell? Wouldn’t have been ideal to be waiting with wet hair, that’s not nice at any time so I sympathise but if you were feeling unwell enough that wet hair in a warm building would be an issue, I don’t understand why you went.

Nicknacky · 18/06/2019 22:15

I don’t think you can moan that you were kept waiting. It was your choice to leave.

QueenofPain · 18/06/2019 22:16

Well that’s a clickbait title if i’ve ever seen one!

Teddybear45 · 18/06/2019 22:16

My local hairdresser doesn’t even offer a drycut without an appointment - so you are lucky to be seen let alone get the refund!

Blankspace4 · 18/06/2019 22:16

I don’t think they should have accepted the job unless they had the capacity to finish it - that means a wash AND blow dry. To be sat there 20 mins waiting for a blow dry is probably the limit of my tolerance, particularly as it would have started to dry naturally into some kind of frizzy mess by then!!

I don’t think it’s fair to say that they “made you leave with wet hair” but likewise if they didn’t have the capacity to dry it they shouldn’t have taken on the appt, or as a fall back at least let you use their dryers to blast it dry.

FancyAPint · 18/06/2019 22:17

the person after you may have had an appointment, if not I'd of said then oi it's my turn first Grin

victorioussponges · 18/06/2019 22:17

YANBU. They shouldn't have washed your hair until they knew they could see you. I think the reaction you got was probably embarrassment that you had been waiting so long without it even registering with them. Hope you're feeling better soon Flowers

PatchworkElmer · 18/06/2019 22:17

Seems like you’re a regular- why not make an appointment? I think both of you could’ve handled it better- the man who washed your hair should’ve made you aware you’d be waiting a while, and asked if you wanted to wait for the wash. I probably wouldn’t have walked out in your position.

NailsNeedDoing · 18/06/2019 22:17

Sounds like crap service, there is a big difference between waiting to be seen, and waiting after the service has begun. You did nothing wrong by wanting to leave, and thankfully it sounds like the opener of the salon recognised that you had not been treated well and wanted to ensure you didn't feel so bad that you never came back.

Your blow dry should have been started before the person who was behind you in the queue had their blow dry.

PassMeTheWine · 18/06/2019 22:18

Blow out? Confused

Totur · 18/06/2019 22:19

You shouldn't have gone there.

cliffy69 · 18/06/2019 22:19

GeePipe has it spot on, OP. If the bastard can't stand the heat, he should stay out of the kitchen (or rather the salon) Grin

Cakeandcustard123 · 18/06/2019 22:21

I'm more surprised that you exposed other people to catching your chest and sinus infection 😮