Patients shouidn't be relying on google.
Last Monday, DS got a deep bite from a family (outdoor) cat in Poland. He rang his GP for advice, who asked if he had symptoms of rabies. He didn’t the same day - they told him to go to A & E, when he got back later that day. He went to A & E, who gave him tetanus and antibiotics. A nurse and doctor refused to accept his argument, he needed rabies vaccinations and he referred them to Public Health England’s risk assessment! He demanded to see a more senior doctor, who agreed he needed the vaccinations, but sent DS away as they didn’t have any!
DS rang 1111, who made an appointment at the Urgent Treatment Centre for him. Again a nurse refused to look at the PH England risk assessment (which considers Poland as high risk for rabies and in the case of a deep bite, recommends 4 vaccinations within a month). Luckily an Indian doctor came out, who had treated rabies in India - he agreed DS needed the vaccinations and rang up Colindale to order them! He then rang up the GP, saying they should have done that, and had wasted the time of A & E, an hour of his time and a day of the patient’s time.
DS said he argued with 2 nurses and 2 doctors that they should look at the PH England risk assessment, because he needed rabies vaccinations and none of them would!
Considering Poland is high risk, what would they have all said if a healthy 31 year old father had died of rabies - because none of them would look for 30 seconds at the NHS own website on rabies, never mind PH England?