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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to use other people's £5 off vouchers at Morrisons?

54 replies

SherlockHolmes · 23/05/2019 16:07

The other day I was using the self-checkout and noticed that whoever had been in before me had been issued a £5 off voucher. They were obviously long gone and, as they hadn't taken the voucher, were probably unaware they'd even earned one.

I thought about it while I scanned my shopping, but assumed if I handed it in then the staff would probably either throw it away or use it themselves. So I scanned it and got £5 off my shopping.

Feeling a bit guilty, but does it matter?

OP posts:
Stillneedwillpower · 23/05/2019 17:07

They are attached to a specific account as I'd lost mine previously and they could see it hasn't been used and so they cancelled that one and issued me a new one.

Crinkle77 · 23/05/2019 17:09

Saying that mine was given to me by a third party who had found it so didn't feel quite so bad. I was able to use it without the more card but they must have tightened up cos I couldn't use my voucher the other week when I didn't have my card.

Excited101 · 23/05/2019 17:09

Of course you bloody use it?! Do people really lose sleep over this sort of thing?!

DpWm · 23/05/2019 17:12

Seeing as I've walked away leaving an actual real £10 note in the self service machine stupidly forgetting to take my change (thank you demanding distracting toddler) and someone else took it, I'll use anything I find at the machine. I'm owed it by the universe.

WeBuiltThisBuffetOnSausageRoll · 23/05/2019 17:14

Without question, I'd hand it in if I found one of the £5 vouchers that you gradually earn by spending and amassing points - i.e. 'this is a reward that's the equivalent of a fiver in cash, albeit one you can only spend in Morrisons'; but if I find one of the £X off IF you spend £XX (and I am already spending enough or near enough that it makes sense to grab a chocolate bar to nudge the total over) then I happily use them.

I don't know if this kind are dished out at random or if they're allotted based on your use of the More card. If the latter, I'm guessing they're probably the opposite of the £5 voucher ones - i.e. encouraging you to buy more because they don't think you've been spending enough rather than rewarding you because you have!

Either way, I was rather surprised to discover that they aren't assigned to a particular More card - I'd expected that they'd be rejected as invalid if used by somebody with a different card. In fact, do you actually have to present a More card at all when you use them? Not sure Confused

TeddiesAreTakingOver · 23/05/2019 17:15

They could easily check if they’re due a voucher, it tells you online how many points you have. I wouldn’t have used it. Someone used my Tesco vouchers a few years ago, I had moved house at the same time they had sent them out. With Tesco, it shows you online where they where used. Thankfully Tesco reissued them for me (was quite a bit more than £5 though).

TestingTestingWonTooFree · 23/05/2019 17:18

Theft by finding is still theft - no,it's not, especially not with a shop voucher.

Yes it is. If it was a discount voucher like £5 off £60, I’d think it was less valuable and less dishonest to use it than if it was £5 with no minimum spend.

JenMumma · 23/05/2019 17:22

MORE CHOCOLATE MWAHAHAHA!! Seriously though YANBU... KER-Ching xx

WeBuiltThisBuffetOnSausageRoll · 23/05/2019 17:23

It's a money off voucher, not cash. I'd use it without guilt - and I did hand some cash in that I found, to the police.

But it is effectively cash (albeit only usable in one shop). With one of those, you can pick up exactly £5-worth of goods and pay for them with the voucher alone, exactly as if it were an actual fiver.

The only other difference, as far as I'm aware, is that you wouldn't get change if you spent less than £5, as you obviously would if you'd used a fiver.

Chimpd0g · 23/05/2019 17:23

is this the same as m&s when on the receipt it says '£5 on your next shop when you spend £40'? If yes then I'd assume they didn't want it - these things normally have a time limit on them.
Actually if it was a sainsbos type voucher where you get it with your receipt I also wld assume they didn't want it. I hardly ever remember to use mine and shop around anyway so e.g. one week miggt to go sainsburys, next week aldi etc

northerngirl2012 · 23/05/2019 17:24

I'd use it without guilt too! But cash I'd hand in.

Gigglinghysterically · 23/05/2019 17:24

If these are vouchers for, say, £5 off when spending £40 like they give out regularly at M&S, then I would have used it as they aren't linked to an account. If I'm not using one due to a lower spend I always find someone else to give it to. If it was connected to a loyalty system then I'd just leave it there for staff to find.

Calloway · 23/05/2019 17:29

No they're £5 off any amount, inc. a £5 purchase.

Crocky · 23/05/2019 17:34

I didn’t collect mine the first time I earns one as I didn’t realise how they were issues. The printer in ours is above the till. Thankfully someone handed it in and I was able to get it reissued at my next shop. I was extremely grateful that it was handed in. I would never just use one.

Crocky · 23/05/2019 17:34

And I really should preview.

AmphetamineGazelle · 23/05/2019 17:36

I tried to use one that my mum gave me once. The woman on the checkout insisted on seeing my more card, which I hadn't got. I only had the voucher and cash with me.
The checkout lady made a really big fuss, calling the manager and announcing to the building queue that "these teenage mums pick vouchers up off the carpark and it is stealing." I am mid thirties! It was so embarrassing.

So, if at a till. No I'd not. But if I was at the self serve, yes.

WeBuiltThisBuffetOnSausageRoll · 23/05/2019 17:52

By way of analogy, it's the exact equivalent of finding somebody's Boots Advantage card and spending £5 of their earned points in the store.

Even if you take the opinion that 'they should have taken better care of it', it's immaterial - you've still stolen somebody else's effective fiver. In fact, it's even LESS defensible than if you found a fiver that wasn't yours and spent it, as there's no absolute proof as to whose fiver it was, whereas the in-store computer will be able to match a voucher that was accidentally missed to the rightful owner.

I don't think it helps, though, that the vouchers take a few seconds to print and emerge and that the machine is so high up that it's easy to miss (and probably not easy to actually reach if you're very short or a wheelchair user).

I think they should print them in a different distinctive block colour from the everyday 'money off IF you spend' vouchers. Personally, if I were Morrisons, I would style it as a 'Morrisons Fiver' and flash up a big, bright message on the screen along with a spoken message saying "You've earned a Morrisons Fiver - collect it above!" (ideally, in a different voice from the 'unexpected item in bagging area' one).

To those who would just spend it anyway on finding it, just bear in mind that it could have been a blind shopper whose hard-earned reward you've now appropriated, having unwittingly taken advantage of their disability.

BreconBeBuggered · 23/05/2019 22:06

ThumbWitches yes, it was Morrisons.

Rko8633 · 23/05/2019 22:14

I was told that for the vouchers to work u need to have your card for it to spend the five pounds as it has your membership number on the ticket .This is something new as people were leaving them and others spending them.i have mine setup up to come off my bill when I'm due the fiver rather than a print out.

OkOkWhatsNext · 23/05/2019 22:39

In my M&S, if someone leaves one behind, the till operator offers it to the next person. I thought that was a really nice, human thing to do. They’re time limited so often people aren’t intending to be back within a week.

CrispbuttyNo1 · 23/05/2019 23:03

It takes forever to earn enough points at morrisons for me. I would be gutted at losing the voucher and even more pissed off that someone else used it.

I would have handed it in as I assume it would have the customers account number on the voucher and they would be able to recredit the points I hope.

Alb1 · 23/05/2019 23:09

Can’t believe so many people would use it! I save mine up on my app for birthdays or Christmas etc, Just like clubcard points, if someone used my voucher I’d no because it’d dissapear off my account.

Surfingtheweb · 23/05/2019 23:10

@LoafofSellotape it really is!! Did you not see this in the press? I always though finders keepers till this story. It's theft & you can be prosecuted OP 🙈

www.google.co.uk/amp/s/www.thesun.co.uk/news/2973157/woman-who-pocketed-20-she-found-on-the-floor-charged-with-theft/amp/

LoafofSellotape · 24/05/2019 08:00

I'm still not sure a money off voucher falls into that category though.

Cocobeanstalk · 24/05/2019 08:16

Customers are forever bringing scrapes of paper they’ve found in the car park, run over by 100 cars, to the cashier. These vouchers are printed 100 to the dozen. If you hand it to the assistant it will just be binned