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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To complain to Walkers Crisps

35 replies

Bouncingturtle · 18/07/2007 17:56

I bought a six pack of Pickled Onion Monster Munch - my pregnancy craving.
Imagine my horror when I pulled out a pack, opened it, ate a crisp to discover they WERE NOT PICKLED ONION. It was Roast beef (yuck)!!! Checked the other packets - they were ALL roast beef .
Check the pack they came in - yep should be six pickled onion flavour, so I hadn't bought the wrong ones by mistake.
I'm going to write them a very stern email to tell them how utterly traumatised I was by not having any pickled onion monster munch.
Going to take them back to Asda (where I bought them from).

Do you think they'll send me some freebies

OP posts:
bobsmum · 18/07/2007 17:57

Freebies aplenty! go to town on the craving thing and you might get a box load

IsabelWatchingItRainInMacondo · 18/07/2007 17:59

I think they will asume that pregnancy has changed the way some flavours are preceived.

It happens, really!

jaynehater · 18/07/2007 17:59

Take them back to Asda, then write to Walkers too I say. How dare they fob you off with roast beef?

brimfull · 18/07/2007 18:00

I craved pickled onions etc when I was pregnant,never thought of eating them,I was eating pickled beetroot by the jar full!

TaLcYo · 18/07/2007 18:00

want to swap? accidently bought jumbo pack of pickled onion [eeuuurch!] instead of roast beef[yum].

...or complain....

CalifrauniusFudge · 18/07/2007 18:06

This reply has been deleted

Message withdrawn at poster's request.

fannyannie · 18/07/2007 18:17

OMG - do you know what your having (ie girl or boy?) I craved Pickled Onion Monster munch in my 1st and 3rd pgs - and have all boys

I accidently picked up a pack of "flamin hot" once in a hurry in the shop - wasn't impressed when I got home to find I had the wrong flavour

Bouncingturtle · 18/07/2007 20:39

Well I've been to Asda, took my roast beef crisps back and they refunded my money. Picked up another pack, check through the outer packaging and they were roast beef too! Next one was pickled onion. Took both to Customer Service Counter and the lady there opened both packs, and yep one was filled with roast beef flavour and the other was pickled onion, so I took it away with me.
I shall be writing them a stern letter. Asda will also be getting in touch!

OP posts:
Bouncingturtle · 18/07/2007 20:40

Don't know what I am having, won't find out for another 5 weeks....

OP posts:
OggsfrogswartsExpress · 18/07/2007 20:46

I thought they'd stoppped making Roast Beef Monster Munch.
So they still make them?
I used to love them, although I do agree that Pickled Onion ones are better.
I love Walkers Pickled Onion crisps too. In fact they were one of the reasons I am now trying to lose another 2 stone

Beauregard · 18/07/2007 20:51

there you go!
I find it always pays to complain,have done so in the past and once even complained when i bought a cadbury's cheesecake and it was horrid.
Was worth it ,the manufacturer sent me a cheque for £8!

BocoBeak · 18/07/2007 20:54

wah, that was my craving during pg too - all i could think about for weeks was pickled onion monster munch, became an obsession.

I would've gone freaking mad and lost the plot in asda if that'd happened to me. Run along the aisles sweeping everything from the shelves, throw yourself sobbing into the crisp aisle, shake your fists at the heavens and howl 'whyyyyyyyyyy???', and 'thank you godless world!'

I'm sure they'll respond positively.

Bouncingturtle · 18/07/2007 21:36

Thanks for the advice - and the website! Good old Mumsnet

BTW they do a multi pack with pickled onion, roast beef and flaming hot.
But I only like the pickle onion ones...

OP posts:
DarrellRivers · 18/07/2007 21:38

What if you had been Hindu?
Then it would also have been against your religion.
Rebellions and riots have been started by similar mistakes
Walkers should be taken to task

SlightlyMadSpider · 18/07/2007 21:41

Would it really be against your religeon? Does any cow actually go anywhere near monster munch of any variety?

oliveoil · 18/07/2007 21:42

my craving was Pickled Onion as well

how bizarre so many of us craved these things

barbamama · 18/07/2007 21:42

say you are vegetarin for maimum impact and compensation

DarrellRivers · 18/07/2007 21:46

Have to confesss have never really studied the ingredients of beef monster munch , but surely there must be a smidgeon of a cow near them, in order for them to be described as roast beef.
Bisto beef gravy does and so does bovril

Bouncingturtle · 18/07/2007 21:56

Too late, and I too suspect that the nearest a cow will have been to a packet of roast beef monster much was when a lorry load passed the nearest herd!

OP posts:
SlightlyMadSpider · 18/07/2007 21:59

.....Maize, sunflower oil (25%) , roast beef flavour [wheat rusk, hydrolysed soya protein, lactose (from milk), flavourings, flavour enhancers (monosodium glutamate, disodium 5'-ribonucleotide), colour (ammonia caramel)] , salt, wheat flour.

and certified for vegetarians.....

DarrellRivers · 18/07/2007 22:01

haha at certified for vegetarians

SlightlyMadSpider · 18/07/2007 22:02

it says so here...

DarrellRivers · 18/07/2007 22:03

What about the trade description's act....
Sounds like a breach to me

SlightlyMadSpider · 18/07/2007 22:05

But they are described as "Roast beef flavour"....I guess you could argue the toss as to whether they have the same flavour as roast beef.....few crisps taste of what they say they do to me....

DarrellRivers · 18/07/2007 22:07

crikey yes, can you imagine Roast Beef crisps
Thinly Sliced pieces of fillet beef lightly toasted in olive oil
yuk

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