Although I don't like the cost of the buses in my area, it's the ridiculous changes to timetables that makes my blood boil.
When we first moved to this area, about 15 years ago, there were two bus services going to two separate towns. The first has remained pretty static, the odd 10 or 15 minute change in time table. Two buses an hour. So if you work in that town (about a hour on the bus), you're OK.
The second town's buses are run by a different company (both are big bus companies). They run a bus on one route to collect passengers from one set of villages, then a different route to collect a different set of village residents. What they used to do was one bus an hour on each route. So you'd have bus A calling at little village etc and bus B calling at tiny village etc. At the beginning of the line - the main village/small town, this meant you'd have an half hourly service similar to the bus to the other major town.
So far this past year they've:
Changed the timings of routes so that the buses alternate their hours. So if you're in the main village/small town at the start of the timetable you still have one bus an hour. If you're in one of the villages on either route though, your bus timetable is reduced to one bus every two hours - as bus A now goes two hourly and bus B does the hour in between.
The first bus in the morning now leaves at 7.15am. Gets you into the major town at about 8am. But that only calls on route A. If you live on route B you have no bus. The next one leaving from the main village is now at 9.15am. It's the first bus on route B. So if you live in the main village/small town and need to be at work at 9am ish you've either got to get into work about 8am or not get in until 10am. If you live on route B you're stuffed. Same for the kids going to the local college which is in the main town.
We also used to have a little run around bus that started from the major town and ran to our local cinema complex. It was great - 10 minute intervals between buses. You could get the kids on the bus, change in the major town and they had their independence.
But, of course, despite this being packed with customers at certain times in the day (it ran to local shops and estates too plus the large business park on the route), they've dropped it.
Now the only bus runs every hour (assuming it's not held up as it has an hour plus journey before it gets to the major town). And it doesn't run after 7pm (the little bus ran until 10.30pm) - so having a cinema night after work is now out as you can't get back to the major town unless you get a cab. And the bus doesn't run on Sundays!
And apparently that's an acceptable service.
We have almost 1000 new homes being built in our area. I can't imagine the road chaos when all those people need to travel and start using cars because the bus network is crap.
We went on holiday to Devon last year and in a little museum there was a railway exhibition. It listed all the little rail stations that had been closed. The town we were in used to have a railway that went straight through to London. They closed it. Put on a bus service connecting to the next town. That eventually closed. Now the nearest railway is miles away and the buses from the town we were in were patchy As the exhibition said 'and they call that progress...'