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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

to expect a courtesy call, in the least, the next day?

52 replies

cjt110 · 12/02/2019 14:40

I called an estate agents yesterday afternoon to enquire about an apartment in the same block/floor as us.

Great news, they could show us yesterday evening.

We looked round, liked what we saw, showed the EA our place and said from the get go what we would like for our place, (based on similar apartment sales in the block) and what we would offer for the other place (based on an identical sale 3 months ago). The chap showing us around deals with lettings (call him LM) but said he would speak with his sales chap (call him SM) tomorrow (today) and that he, LM, might even give me a call to update.

Basically I had heard anything by 10am so called and spoke to LM who said he has spoken to SM and that SM said he could "sort something out" for us and that he, SM, would call me either today or tomorrow.

I've still heard nothing. I called at 2ish and asked was SM available and was told he was out all day giving viewings. I explained the above and said I would really appreciate a call today, just so we know whether what we are proposing is even do-able.

Still nothing.

I have been fortunate to only be involved in 1 house purchase with no chain involved either way so I don't know if this is normal - not to call a prospective client - even just to say "Hey, it's SM here. I'm out all day but I will call you tomorrow"

So, is this the norm, or is this shit service, already?

OP posts:
JasperKarat · 12/02/2019 14:44

It's been less than 24 hours, he's out on booked viewings today. Calm down...

Original poster
cjt110 · 12/02/2019 14:45

Would you not even expect the person who showed you round to call and say I've spoken with X and he's out today but will give you a call. That's just courtesy no? I had to call them to be told that which to me seems strange

OP posts:
Drum2018 · 12/02/2019 14:45

Give them a chance. If he's out showing property he can't be calling you. You have been told he may call you today or tomorrow. If he hasn't called you by close of business tomorrow then you can be miffed, but I'm sure right now you are not forefront on his mind when he has appointments to deal with.

slcol · 12/02/2019 14:47

Blimey! Calm it down already, it has been less than a day. If you haven't heard by tomorrow afternoon, Thursday morning give them another call.

Original poster
cjt110 · 12/02/2019 14:49

Sorry all... I suppose it's just I would have thought someone would at least call to say he will call you on X so I even know it's been discussed.

Starting to regret even considering it now. I'm not sure my nerves can stand the whole palava

OP posts:
Redglitter · 12/02/2019 14:49

Jeez impatient much? Give the guy a chance. Hell have appointments already arranged today youre not the only person they're dealing with. Hes said they'll contact you today or tomorrow so give them a chance

Original poster
cjt110 · 12/02/2019 14:49

As I say, I don't know whats normal and don't really have anyone to ask as most of my friends etc rent. I suppose I would have thought they'd snap it up. Surprised they only have 1 sales man too

OP posts:
Original poster
cjt110 · 12/02/2019 14:50

As I said, I had to call them to ask had it been discussed.

OP posts:
MsMightyTitanAndHerTroubadours · 12/02/2019 14:50

surely they have to contact the vendor...I do think you are being quite precious here, ...chasing them up by 10 am the day after is not far off stalker territory

Original poster
cjt110 · 12/02/2019 14:51

Urghhhhh. We haven't even put an offer in but wanted to know if they thought what we were suggesting is plausible.

Maybe I ought to just stay in my own house lol

OP posts:
slcol · 12/02/2019 14:58

No, just wait! You won't be the only deal they're talking about.

GreatDuckCookery6211 · 12/02/2019 15:04

Ime I’ve been called a couple of days later, they give you time to think it over. Certainly wouldn’t have expected a call by 10am the next morning, if anything that would have bugged me.

MinisterforCheekyFuckery · 12/02/2019 15:04

Starting to regret even considering it now. I'm not sure my nerves can stand the whole palava

What "palava"? Having to wait a day or so for someone to return your call hardly constitutes a palava Confused That's just normal life, isn't it?

Original poster
cjt110 · 12/02/2019 15:12

palava of selling the house, viewings, buying a house etc etc

I suppose as we are keen I expected them to be onto it quickly - 2 lots of easy commission potentially..

OP posts:
OlennasWimple · 12/02/2019 15:16

Yeah, you're going to need to find a way to calm down if you're going to make it all the way through the buying and selling process! Even straightforward sales have complications

Meatbadger · 12/02/2019 15:17

Sorry OP - it’s unusual but this week there’s more than one person who wants to sell their house.

SquishyFishy · 12/02/2019 15:26

Oh, you're one of those. The ones that think the world revolves around them and no one else has anything else to do but look after your needs.

You are being impatient and hasty. Just dial it down a notch or two

Mummyoflittledragon · 12/02/2019 15:26

You haven’t even started the process of selling and buying and you’re bouncing up and down in exasperation. You are going to need to calm down and get a level head. The estate agent isn’t going to be at your beck and call.

snoutandab0ut · 12/02/2019 15:27

Totally missing the point but why do you want to buy an apartment in the same block? Won’t it be very similar to what you already have?

TheInvestigator · 12/02/2019 15:33

So you think he should drop the booked viewing for places they are already being paid to advertise, just so he could call you back within 24 hours to discuss a potential new contract?

If you were already their client, trying to sell your place, would you be pleased if they dropped the ball on your bookings just to call a new client?

Just calm down and wait more than one day before becoming a pain in their arse.

Quartz2208 · 12/02/2019 15:34

Have you even put yours on the market.

Buying and selling is not a quick process

Redglitter · 12/02/2019 15:34

Youre never going to survive house buying and selling like this.

You viewed yesterday and they said theyd get someone to call you today. You hadnt heard by 1000 so chased them up. Considering the office probably didnt open til 0900 you basically allowed them ONE hour to phone you.

You're then told SM will phone today OR tomorrow and yet a mere 4 hours later youre back chasing them up Confused

Buying and selling can be a frustratingly slow business at times. Keep this up and youll drive yourself and the EAs mad.

Just chill and wait for their call and get used to the fact people wont respond as quickly as you like. Youre only one of msny people theyre dealing with

WhatTheNightBrings · 12/02/2019 15:35

They are probably thinking you'll be a complete nightmare to work with.

loobyloo1234 · 12/02/2019 15:35

If you're this stressed already OP, I would suggest you don't move for the time being. Moving house, estate agents etc etc - easily one of the most stressful times in life. You don't seem ready for that

LuckyLou7 · 12/02/2019 15:36

Have you been watching Place In The Sun where the buyers put an offer in, the vendors respond negatively within 5 minutes, the buyers then put a higher offer in, and contracts are exchanged before the credits roll?