Pregnant with dc3
Dc1 had fantastic experience with the health visitors
Dc2 was injured at birth, we were directed to health visitors by gp who had concerns many times as they do paeds referrals here, they don't come from GP.
Without the massive story, we were fobbed off for nearly 2 years by the same woman who admitted her concerns and documented them. Told us she had referred to paeds and that it would be a 40 week wait. A few months later I called to chase and she had never actually referred us, we were promised she would call but she blanked our calls and made no contact.
I put in a complaint to the service at which point she lied and said she never told us she was doing a referral. Dh & I are both livid as she said it in our home to both of us and the complaints process takes 45 working days, at the end of which she just got to lie and dc2 still had no referral.
No thanks to this woman and a massive delay in her care she has been seen privately, she has cerebral palsy & is visually impaired. As we thought. This lady had so many chances to advocate for my daughter and refer her for care and she chose to lie so many times instead. I feel I can't trust them with this baby now and don't want any involvement because what's the point if they would rather lie than prioritise getting help for a child that needs it.
I've had a letter to say health visitors coming round this week. I'd like to very politely decline any involvement but I'm worried they may refer us to SS for neglect or something by declining.
Does anybody have experience?