Nursery not comforting my child?

[bigaba]

I'm prepared to be told I'm being unreasonable and overprotective.

My 1+10 month old has been struggling settling into nursery, he will be absolutely hysterical when I drop him off. If anything it's just got worse as time has gone on, especially today after being off over Christmas.
Usually one of the nursery workers will cuddle him until he at least starts to settle. Today when I looked through the window as I left, I saw him hysterical again, his arms up to the nursery worker to pick him up and her just leaving him to cry without any comfort.
(Obviously I cant be sure what happened after this but it just upset me even more and have asked DP to go and collect him this morning so he doesn't have to be there all day).

I do wonder why people use nurseries then complain the staff doesn’t look after their PFB in exactly the way they would.

Eh?! Early years settings are supposed to work in partnership with parents. They are looking after small children many if whom will be separating from their main carers for the first time, it is a huge responsibilty!

They should never be too busy to provide comfort for a child needing comfort.

So he's been to a childminders and had trouble settling so you've switched him to a nursery and he's still having trouble and you think moving him again will help?

It will probably disturb him more. Another new place with unknown faces.

It sounds like both your son and yourself have a problem with leaving one another. That's not a bad thing, but to keep moving around won't solve the issue.

You could try asking the nursery if you and your son could come in a couple of mornings together and try leaving slowly (start by playing with him, then talking to the staff at the other side of the room, then leaving).

I worked in quite a few nurseries when I was younger and a number of them didn’t comfort the babies much when they were settling in as they thought they would get used to being cuddled all of the time. It is why I left in the end as I used to get in trouble for cuddling the babies too much and I just found it too upsetting. It’s also part of the reason I would never put my young children in a nursery.

@Thesnobbymiddleclassone it's mandatory for him to leave this one in March and start at a new one as this one is a baby wing and that one is for over 2's.

From all you’ve said, Op, I would take him straight out of that nursery and never send him back!

An hysterically crying child should never be ignored and the nursery’s reaction both to you seeing them and then lying to you on the phone would ring alarm bells with me.

@Tanith to be fair, I wasn't insinuating that they'd lied on the phone, just that I'd caught a bad moment. He probably was going back and forth and they were doing their best to reassure me and not worry me.

I'd be so upset to see that and can see why you're angry. Think I'd be looking for a new nursery.

How many hours is he doing per week op?

@Forever21 2.5 days (25hrs)!

I wouldn't be continuing with this nursery. A young baby will be happier with a childminder. Try again.