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AIBU?

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Original poster

i need landlord contact details

36 replies

Doggydoggydoggy · 20/12/2018 19:57

And the letting agent won’t give them!

Where do I go from here?

We have had numerous issues and asked to speak landlord directly (due to letting agent not fixing things) and always been fobbed off.

I can’t disclose what the reason is this time as it would out me but I have truly reached the end of my tether now with this lettings agent.
I want to talk to the landlord directly.

Have sent an email demanding the details within 21 days.

I know they will try to avoid giving it to me, in fact, I suspect they will try to get rid of me instead..

So, where do I go if I don’t get the details?
Do I approach a solicitor?

OP posts:
Original poster
Doggydoggydoggy · 20/12/2018 19:59

As I understand that legally I am entitled to the landlord details if I request them so they are breaking the law?

OP posts:
Plural · 20/12/2018 20:00

Look them up on the land registry the owner will be on there. It costs c £3. Even if they aren't the landlord they should be able to point you to them

LakieLady · 20/12/2018 20:02

The landlord's address should be on your tenancy agreement.

If it's not, and the things that need fixing are significant (eg lack of heating, hot water, unsafe electrics, damp), contact the environmental health department at the council.

Original poster
Doggydoggydoggy · 20/12/2018 20:02

Land registry, I will look into this tomorrow thank you

OP posts:
Celebelly · 20/12/2018 20:03

In Scotland, landlords have to register and you can search for their details on an online registry.

I'm guessing they will cite GDPR/data protection as a reason they cannot pass you the landlord's details. I don't think they're legally obliged to give you the details - they are acting as defacto landlords/agents so you have an address to serve legal notices, etc. to. You have to have an address for the landlord - it doesn't have to be their home address. Presumably it is the letting agent's name on the tenancy agreement?

Original poster
Doggydoggydoggy · 20/12/2018 20:03

lakielady it is not.
Only the letting agent is on the tenancy Angry

OP posts:
ladybirdsarelovely33 · 20/12/2018 20:04

Section 1 of Landlord and Tenant Act. The agents have to legally give you the landlords details.

Brandnewshit · 20/12/2018 20:05

Do bare in mind, the letting agent maybe fobbing you off as the LL is fobbing them off.

What issues are you having, have you spoken to shelter?

NewYear2018 · 20/12/2018 20:05

Some landlords prefer to remain anonymous, however, when a tenant makes a written request to the letting agent or the landlord's representative, they have a right to the landlord's name and address. Under Section 1 of the Landlord & Tenant Act 1985 tenants have a right to request the name and address of their landlord.

If you pay your rent to a letting agent, they must give you the landlord's name and address if you write to ask for it. Keep a copy of your letter, and if you don't deliver it by hand get proof of delivery.

The agent has 21 days to write to you with the information. If they do not reply within this time, they are committing a criminal offence and could be fined up to £2,500.

Also contact Shelter

And if your'e living in a shithole in need of repairs contact the Environmental Health Dept at your local council too. Agents/landlord can no longer evict you for complaining.

Celebelly · 20/12/2018 20:05

There's some usual info here: www.landlordlawblog.co.uk/2014/05/29/a-tenants-right-to-know-his-landlords-address/

Original poster
Doggydoggydoggy · 20/12/2018 20:05

My brother says they are legally obligated within 21 days, he works in government so I would have thought he is probably right?
I hope he is anyway

OP posts:
Nightfall1 · 20/12/2018 20:07

If they don't comply, it's a criminal offence and they can be fined. You need to make a formal complaint to the letting agent and if they still don't supply you with the information you can complain to their redress scheme. Either www.tpos.co.uk/consumers/how-to-make-a-complaint or www.theprs.co.uk/Complain

0hT00dles · 20/12/2018 20:08

Should be on your contract. Mine always were. Double check that as it should be listed

Original poster
Doggydoggydoggy · 20/12/2018 20:10

Unfortunately I absolutely cannot disclose what the nature of the problem is.
It is so unusual and unbelievable that I would 100% be outed.

We are on rolling tenancy so they only need to give a months notice if they want us out.
In theory you can’t be chucked out for complaining but I don’t know, I don’t trust them.

OP posts:
Walkingdeadfangirl · 20/12/2018 20:19

If the landlord wants to be anonymous then I wouldn't expect to be his tenant very much longer once you get his address.

Brandnewshit · 20/12/2018 20:27

I'm going to guess it's a expensive problem, it's likely the letting agent is getting put off by the Landlord.
Really the best people who can help is shelter. They will point you in the right direction
Good luck

Original poster
Doggydoggydoggy · 20/12/2018 20:33

walkingdeadfangirl they aren’t truly anonymous.
We know the area they live in (far away from us) but we don’t know the actual address or their names.

We saw them once in the flesh when they decided to accompany the letting agents on an inspection (we are long term tenants).

It was so satisfying telling them about issues we’ve had (minor at that point) and it being crystal clear that the letting agents hadn’t told them!
They looked very sheepish.

If it turns out that this time the same has happened again and they haven’t informed the landlord the letting agent is going to be in major shit.

OP posts:
Original poster
Doggydoggydoggy · 20/12/2018 20:35

So it is in their interests not to tell us.
But that is just tough, I need to talk to the landlord.

And yes, I wouldn’t be surprised if we ceased being tenant here.
We are too troublesome for them.
We are supposed to sit back and just accept truly awful things

OP posts:
monkeysox · 20/12/2018 21:01

If rolling tenancy you have to give one month but they have to give you two.

WhenISnappedAndFarted · 20/12/2018 21:03

I thought legally you had to know the landlords details

WhenISnappedAndFarted · 20/12/2018 21:07

Speak to shelter, they'll be able to help you.

I quickly found this article which might be helpful - www.landlordlawblog.co.uk/2017/04/24/can-letting-agents-refuse-provide-landlords-address-tenants/

Maelstrop · 20/12/2018 21:09

You must be given two months notice. It is you who can give one month's notice.

Brandnewshit · 20/12/2018 21:09

Them looking sheepish indicates to me that they know damn well and are telling the letting agent to get rid of the reporting
Did they rush to get the issues sorted after you made them aware?
I'm a long term renter and worked in lettings for a long time.
Honestly some landlords will refuse authorising non essential works and the LA is left to lie to the tenant.

barrelohflaughs · 20/12/2018 21:14

You need to write to the letting agency and request the LL’s details. Remind them they have a legal duty to provide them within 21 days. They cannot refuse under Section 21 of the Landlord and Tenant Act 1985

Original poster
Doggydoggydoggy · 20/12/2018 21:16

brabdnewshit sorry, I meant the letting agents looked sheepish.
It was very clear that the landlords had never been told the information before

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