AIBU?
Aibu to put a complaint into Hermes about delivery driver ?
Foamybanana93 · 02/11/2018 19:40
So basically had a few parcels out for delivery today with Hermes, delivery slot between 3-6, went upstairs to do some cleaning, sort out some clothes etc, got to 5:45 and thought it was strange still hadn’t had the parcels delivered, checked my emails to see the parcels had been delivered, the driver let himself into my porch and left the parcels in there, he never rang the doorbell, never knocked, just let himself in my house through the front door !
Aibu to put a complaint into my Hermes about this ? I’m actually furious about this ! 
gamerchick · 02/11/2018 21:07
Does everyone lock their front doors in the middle of the afternoon ? Suppose I should have locked the front door but don’t feel the need to where I live it’s not exactly a crime ridden area
Doors locked all of the time. People try door handles here, walk in and pick something up of value you wouldn't notice missing immediately and walk out again. You could never known they were there while you're looking for keys/phones/iPads etc. So yes I lock the door, even in the afternoon.
MereDintofPandiculation · 02/11/2018 21:18
If it's stuck on the outside of your house, other people would interpret it as being a porch. They would not consider opening the door to put a parcel inside as in any way putting a parcel inside your house.
If you haven't got a proper door between the porch and the house, then, yes, keep the door locked.
Omzlas · 02/11/2018 21:35
In my experience, Hermes don't care about complaints and their 'customer service' is non existent
YABU to not lock your door - ours is locked all the time unless we're bringing shopping in, loading the care etc.
Your parcels were delivered but if the Hermes driver could get in, so could someone else after them and steal the parcels. All without you having heard them
Toptheginup · 02/11/2018 22:01
Always lock my door, the minute I'm in it's locked and stays locked until I need to open it again. Anyone could enter your property. I heard a story from a customer who had left her bag with her purse and stuff in next to the front door, a thief quietly opened the door then took the bag. What if something worse had happened? You should not be too trusting in this day and age. You only have to read the news to realise how many crazy people there are in this world
StepAwayFromTheEcclesCakes · 02/11/2018 22:04
hermes left a parcel on my front under a chair, said on the site that they had taken customer signature! but on card said left under chair. front of house is open and on a public path madness as by my front door is a locked gate that a parcel would fit under into a covered passageway, why on earth not do that than leave randomly on an open front.
Amanduh · 03/11/2018 08:37
I wouldn’t waste time complaining, i’ve worked for a company using them and we had at least 20 parcels a day go missing, u delivered or stolen. They don’t care.
Although to be fair I can’t really see the issue here.. you got your parcels. The door was open...
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