AIBU?
AIBU to to really disheartened at how it seem most view the NHS
Loubielouslonglegs · 30/10/2018 23:51
I'm a medical secretary to a breast/plastic surgery consult in the NHS. I've seen the decline of services in the last few years and absolutely disagree with it, yet understand budget.
I've been on a thread where a poster's parent could drive herself to hospital and was kicking up a stink because she wasn't 'taxied home'.
My consultant came back from clinic shocked that one of his patients started throwing chairs and hurling abuse because he wouldn't perfom surgery unless she'd seen a psychologist.
The only time I ever get any feedback is complaints - I've been offered a post in the private sector almost 2x my 23,000 nhs wage . Now finally thinking I should put myself first x
user1484424013 · 31/10/2018 20:45
When the nhs forget to give your husband his cancer diagnosis and then give him the wrong... stage 2 when actually advanced stage one lot of treatment in a different city or when the nhs mix your maternity notes up with another woman and make out you will die I Labour and there is something wrong with your baby.... both times I stressed my concern no swearing no raised voice and twice I was fobbed off and accused of making a fuss.... so fuck the nhs. Maybe you should get out there and actually see where things are failing. See what us mere non secretary's protective over our consultants live with. By the way the Secretary to the nhs consultant to ent in leicester is the nastiest bitch to walk the earth and I had that title already give to my twat in law sorry husband's sister... always the patients fault. Always the family being unreasonable to you lot. Never admit you your own failings.
MorbidlyObese · 31/10/2018 20:52
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Sofizzy · 31/10/2018 21:14
I can't decide if the staff are overworked or incompetent. Ddad waited for 5 hours in a and e for a scan to be arranged. When I chased it for him, they concluded that he had been waiting all that time cos it hadn't been put 'on the system' . So the consult had asked for one, it was on his paper notes in the cubicle, but no one had booked it on the computer. So he was waiting for nothing.
A massive waste of time and blocking a cubicle that someone else could have used.
God knows why the nurses thought he was there. They kept coming in, opening and closing the window to keep him comfortable, but no one questioned why he was there!
HelenaDove · 31/10/2018 21:17
"No doctor/hospital/service would put off treatment for anything near that time if a patient were suffering in any way (no matter how minor"
Apologies to those who have seen me post this before.
I lost 10 stone 16 years ago.. I got gallstones and it got so bad i couldnt eat SOLID food. i went through months and months of excrutiating pain and A + E admission. In and out of A + E for TEN MONTHS. then doctors coming to my home to give me morphine injections whenever i had an attack . Finally a doctor prescribed me morphine pills which melted under the tongue that i took every time i had an attack. First attack was 3 July 2002 Scan was on 19 Dec 2002 after months of A + E admissions . Early Feb 2003 i got a letter telling me id have to wait for ANOTHER YEAR. I cried my eyes out and actually considered suicide. It was only after a private consultation with a surgeon and then another admission to hospital and an NHS appointment with the same surgeon that my op was promised within 6 weeks It was done 5 weeks later on 28 April 2003.id lost 8 stone by the time i had my op. The surgeon and two doctors told me it was caused by losing weight too fast. (slimming world) The pain was excrutiating and the first attack appeared after id lost nearly 4 stone. Back then i had no idea fast weight loss could cause gallstones I was losing a stone a month and whenever i did try to slow it down i either stayed the same or gained.
I actually did seriously consider suicide especially after i got the letter telling me id have to wait ANOTHER YEAR. I thought it was beyond cruel especially when id lost the weight by myself with willpower.
i believe due to mixing tramadol with as many over the counter drugs as i could in the early months to stop the pain i have been left with long term issues and its also left a bitter taste in the mouth TBH. Im grateful for the NHS but i was in so much pain i was thinking of overdosing (which i was bloody close to anyway) i also think the fact i won Class Slimmer of the Year and started to appear in our local papers may have been a factor in me getting the op sooner than that awful letter said but i shall never know.
HelenaDove · 31/10/2018 21:23
"No doctor/hospital/service would put off treatment for anything near that time if a patient were suffering in any way (no matter how minor"
Ever heard of Virgin Care.
www.bbc.co.uk/news/uk-england-essex-45839943
www.laingbuissonnews.com/healthcare-markets-content/virgin-care-gp-practice-put-in-special-measures/
bananasandwicheseveryday · 31/10/2018 21:25
Yes, I'll never forget the caring hcp who told the frail octogenarian in the bed next to my equally frail dad, that she 'hadn't gone to university to get a nursing degree to clean his backside'-this was after I'd asked someone to bring the man a bedpan several times only to be told to tell him to wait. Poor chap had been waiting so long that eventually he couldn't hold on any longer. My dad was in hospital for three weeks on that occasion and my mum had to make sure she was present at meal times or his food would have gone uneaten as it was always placed out of his reach and nobody ever checked why he wasn't eating! And on the day he was discharged, the doctor say on the bed and told my dad he would see the year out, then walked away leaving my mum and dad in tears. No care, or privacy about how they were told at all. My dad lived several more years.
Unfortunately, this is not an isolated incident with regard to lack of care. It's a shame for the hcps who are good at their job (and I do believe that's most of them) since the bad experiences are so bad that those are what are remembered.
HelenaDove · 31/10/2018 21:25
I remember an Mner posting on one of the fat shaming threads how her NHS consultant told her off for weight gain while writing out yet another prescription for steroids The Mner did her pieces over it and next time she went in she was granted the £12"000 a year injections instead.
They arent above moving the goalposts to suit their wallet.
And they know that because of the attitudes to overweight people that they can get away with it
Devillanelle · 31/10/2018 21:33
The NHS can be amazing. But the waiting lists really are unacceptable. When people have been waiting in pain, in fear, behind held back in their lives, are stressed and worried sometimes a shitty attitude from a nurse or whoever can be the straw that breaks the camels back. Not saying it's excusable for people to kick off, but in some cases it's understandable.
Flashingbeacon · 31/10/2018 21:52
Why can’t it be a good system and in need of improvement?
The ruling classes need to grab the rose by the thorns and make the top down changes. Let’s remember when the NHS was created it was a crazy idea and a black hole of money.
I consistently get the appointment letters postmarked the day of the appointment, then back to the bottom of the list, no you can’t make an appointment we’ll send you a letter.
I also had a midwife tell my dm (who she mistook for a consultant) that they were keeping me in because they didn’t want anyone who needing looking after over the weekend.
And I’ve just been discharged from a clinic by letter. The only letter I have received says “since you’ve not engaged we have discharged you”. It’s not life threatening so I’ll just give up.
Schuyler · 31/10/2018 22:12
HelenaDove There are guidelines for those £12,000 a year drugs for a reason and it is just cost. There are significant risks associated with them. That’s the problem with using examples when you don’t fully understand the context. I’ve sat in a doctor’s room and been encouraged to lose weight and been told it’s bad for my health whilst being prescribed steroids BUT the consultants have always deemed the risk of uncontrolled disease worse than the risks of being overweight. Yet, they would be failing in their duty if they did not inform me of the risks of being overweight, even though I do know.
Loubielouslonglegs · 31/10/2018 23:26
If all the feedback you get is complaints have you ever considered there might be something wrong with the service you offer??
No I haven't as I'm sure I go above and beyond for patients. I treat every patient with the same respect I'd expect if it were my family.
I absolutely will not take back my original post re the only people who give feedback complain - and that they are unrealistic in their expectations.
My original post said my consultant had chairs thrown at him - yet most responses are in favour of the vile person who threw the chairs?? Bizzare
Loubielouslonglegs · 31/10/2018 23:44
user1484424013 Wed 31-Oct-18 20:45:10
When the nhs forget to give your husband his cancer diagnosis and then give him the wrong... stage 2 when actually advanced stage one lot of treatment in a different city or when the nhs mix your maternity notes up with another woman and make out you will die I Labour and there is something wrong with your baby.... both times I stressed my concern no swearing no raised voice and twice I was fobbed off and accused of making a fuss.... so fuck the nhs. Maybe you should get out there and actually see where things are failing. See what us mere non secretary's protective over our consultants live with. By the way the Secretary to the nhs consultant to ent in leicester is the nastiest bitch to walk the earth and I had that title already give to my twat in law sorry husband's sister... always the patients fault. Always the family being unreasonable to you lot. Never admit you your own failings
i'd absolutely advise you to put a complaint into PALS. I absolutely disagree it's always the patient's fault 9 time out of 10 its ridiculous people who are nuts. HTH
HildegardCrowe · 31/10/2018 23:45
God the vitriol and expletives on here are depressing. "Fuck the NHS"??? And those who keep banging on about it not being free...the tax each of us have to pay towards it is minimal and places no hardship on individuals. WE DO NOT HAVE TO PAY FOR TREATMENT OR TO SEE A DOCTOR.
I pity any young person who's thinking of going into medicine these days. They must be mad when the general public view them with such disdain.
MorbidlyObese · 31/10/2018 23:48
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Loubielouslonglegs · 31/10/2018 23:49
the way the Secretary to the nhs consultant to ent in leicester is the nastiest bitch to walk the earth and I had that title already give to my twat in law sorry husband's sister... always the patients fault. Always the family being unreasonable to you lot. Never admit you your own failings
I hope your report her - that's disposable
user1471439240 · 01/11/2018 00:05
The Nhs is the biggest employer in the Uk, by a long way. It is being used for political purposes, in particular by the Labour Party and its inherent unions. It should exist to serve the 60 million people who pay their taxes to support it, not to score cheap political soundbites.
People need to grow up and realise that change needs to happen, health is so important.
citiesofbismuth · 01/11/2018 00:35
I can't access help on the nhs. I have a problem with my gallbladder, but nobody will take it seriously. I need mental health care, but can't get referred to a psychiatrist. I had pancreatitis a couple of years ago, but was made to sit in the waiting room at A&E with no analgesia and stroppy patients being taken in ahead of me, so I had to go home because I knew I had Buscopan, codeine and night nurse to knock me out. Four hours I waited there in severe pain, soaked in sweat and with my pulse and blood pressure raised.
I'm autistic and don't know the right words to use to get help. People don't seem to like me and I get fobbed off and patronised.
I don't like all the fawning over the NHS. I'm sure it's super for some people, but I'll probably die trying to get help. They seem very selective as to which patients they'll treat.
The only place which is any good is the eye hospital. The staff are lovely and it's run extremely well.
Weetabixandshreddies · 01/11/2018 00:53
I received a clinic letter in August from my consultant to my GP. In it the consultant reports the wrong dosage of a drug that I am on, mixes up my left with my right, my knee with my foot and tells my GP that he will send the results of a procedure that I had that day when he gets them (except that I have never in my life had that procedure). Twice I've spoken to the secretary about this letter and asked for the mistakes to be corrected and a new one issued. I'm still waiting. It's now with PALS for them to deal with.
Apart from all of the other mistakes the drug error is potentially very serious. My GP prescribes my medication based on the changes that the hospital tells them to make. Had my GP acted on this letter I would have been prescribed an incorrect dosage. The fact that my GP hasn't even noticed and has not changed my prescription is another matter entirely - supposing the letter was correct and it should have been changed?
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