Please or to access all these features

Add post

Watch this thread

Save thread

Start a new thread

Flip thread

Hide thread

My feed

Active Unanswered threads

Getting started FAQ's

Unanswered threads Acronyms Talk guidelines

Hide shortcut buttons

Talk

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Flip

1 2

Original poster

DPD and neighbour

29 replies

Andromeida59 · 05/10/2018 10:38

More of a WWYD but my partner thinks IABU.

I had a parcel delivered by DPD. We have had issues with them in the past with damaged parcels etc. When signing for my parcel, the driver told me that I had to take the parcel in for a house a few doors up. As I don't know them, I said no. He then told me that he had already put a card through the door stating our house number. I told him that I would not take the parcel.

He was aggressive throughout the delivery and really trying to push me in to taking a parcel for people we don't know. My partner thinks I was being unreasonable but I didn't want to take a parcel that could be damaged and have DPD wash their hands of any responsibility.

So AIBU? I have spoken to the company about the driver's behaviour. If he hadn't have been so aggressive, I probably would have taken it in.

OP posts:

BadderWolf · 05/10/2018 10:42

Yanbu. My DPD driver is absolutely best delivery guy in the world and would never do this in a million years!

SassitudeandSparkle · 05/10/2018 10:42

So you'd already refused to take it but now say that you might have done if he hadn't been so aggressive? That doesn't make sense tbh.

You've mentioned the company enough times there, I do get the impression that you don't like them and this is more about that dislike than anything else.

Original poster

Andromeida59 · 05/10/2018 10:46

My dislike and distrust with DPD is that we've recently had issues with damaged parcels etc. So I was hesitant to take in anything where the contents might be damaged.

If he hadn't have been aggressive initially I would have been more likely to accept the parcel but given our recent experience plus his behaviour this made me not want to.

OP posts:

Losingthewill1 · 05/10/2018 10:47

DPD are utter shite

Don’t take in the parcels and hold you ground :) also complain to DPD about him.

Cheeky git

StormTreader · 05/10/2018 10:48

How did they know you'd be in? It makes no sense that he put a card through with your number on without even knowing for sure you'd be in to accept it.

Original poster

Andromeida59 · 05/10/2018 10:51

@stormtreader I think it was just a way to pressure me in to taking it.

OP posts:

Racecardriver · 05/10/2018 10:57

YANBU. I am normally happy to take parcels but if I said no and the delivery guy tried to pressure me into it fir any reason that would really puss me off. No means no even in the world of parcel deliveries.

Knittedfairies · 05/10/2018 10:59

(I was trying to work out DPD... Dear Partner’s Daughter? Dear Parent’s Dad? Dear Parent’s Daughter, i.e. you? Never thought of Dynamic Parcel Distribution...)

Blackoutblinds · 05/10/2018 11:05

DPD are awful. Had major issues with them over delivery of a phone and the driver was rude.

KathDayKnight50 · 05/10/2018 11:06

YANBU.

This chancer will have you taking in parcels for the whole damn street if you're not careful. He'll have an easy job won't he? Dump them all off with you!

It might be different if you actually knew the people and were willing.

I wouldn't want strangers coming to my home to pick up parcels and then having a go at me because they were damaged.

Feellikeimthemaid · 05/10/2018 11:06

YANBU. I take in parcels for my immediate neighbours but wouldn't take them for other neighbours who I don't know. If you start to accommodate that then the courier may come to you more and more to take deliveries for others and before you know it you're the local sorting office!

MagentaRocks · 05/10/2018 11:11

My DPD drivers are great. Shame some are not. I wouldn’t take a parcel in for a neighbour a couple of days ago when yodel asked me. I take in for all my neighbours apart from one as they will not collect the parcel promptly and will not answer the door when you know they are in. It is a hassle to get their parcels to them. I just explained why to the driver and he was fine about it.

montenuit · 05/10/2018 11:14

DPD are brilliant where i live.

gazillion · 05/10/2018 11:14

This reply has been deleted

Message deleted by MNHQ as it contained someone's contact details. Here's a link to our Talk Guidelines.

montenuit · 05/10/2018 11:14

but no YANBU !

Lizzie48 · 05/10/2018 11:21

I do find it hard that delivery drivers are very pushy when it comes to asking me to take in parcels for our neighbours. I don't generally mind, but sometimes I do feel a bit fed up, as sometimes parcels stay in our house for a week because the neighbours are away.

I wouldn't have been at all happy in your place, OP, that was very bad behaviour.

thetemptationofchocolate · 05/10/2018 11:28

I've had a run-in with DPD also, the driver was very angry with me. This was because he couldn't be arsed to drive up to my neighbour's house and wanted me to take their stuff up to them instead.
I didn't tell him to fuck off but I did say no, repeatedly, and eventually he stropped off.
It was a heavy parcel and I've had had to carry it quite a long way. I don't think it was reasonable of him to ask me to do his job for him.

RB68 · 05/10/2018 11:30

The trouble is not everyone is on good terms or even knows neighbours - plus you never know what is in parcels these days esp if you don't know them. I am generally Ok with taking parcels BUT takes the piss if its everyday, like nearer christmas, for my f/t working parents next door neighbours.....AND they leave them with us till kids asleep etc

Hornets · 05/10/2018 11:45

I've had this aggressive response before from delivery drivers when I say I won't take in a parcel. It really annoys me because they try to frame it as 'you're not doing a nice thing for your neighbour' rather than their job depends on them getting things delivered.

Once I actually had an argument with a driver. He wanted me to take in a parcel but I was about to go out for the whole day and be back late. I didn't want to tell him that of course but he kept at me asking me why I couldn't take it! I had to shut the door on him in the end.

Daisymay2 · 05/10/2018 11:47

The cs email above works. His secretary was brilliant when I sent an email one evening when driver pulled up outside my house opened and closed his door and drove off. Watched by my son. We got priority delivery next morning from a different driver. Restored my faith. Current delivery driver is great.

SheCameFromGreeceSheHadaThirst · 05/10/2018 11:58

Anyone who turned up at my door and told me that I HAD to do something for someone else would get very short shrift indeed.

AmIAWeed · 05/10/2018 12:04

I refuse to take deliveries for next door (one side only, will accept for absolutely anyone else in the village!) but I know next door are turds who will blame me if there is anything wrong so I can understand your reluctance. We get the same drivers so they know not to bother now if it's next doors but did comment that they now know why I wont accept them, I am known for taking in parcels as I work from home so they were pretty shocked when I refused but luckily not pushy or rude

smallchanceofrain · 05/10/2018 12:09

YANBU. I've had a similar problem with them. I work from home two days a week so I frequently get asked to take parcels for neighbours.

I refuse to take parcels for one of my neighbours because they take weeks to collect them (4 weeks being the longest) and I get sick of trying to take parcels to them and finding that they're never in.

Royal Mail and other carriers have been fine when I've politely explained why I won't accept a parcel for these people but a DPD driver was angry to the point of being aggressive when I refused. It was a huge box of dog food and he couldn't understand why I wouldn't want to spend weeks climbing over it every time I wanted to go upstairs!

Piffle11 · 05/10/2018 12:14

YANBU at all! It doesn't matter what has gone on previously: the driver should have asked before putting a card through the door.

Jaxhog · 05/10/2018 12:23

Yanbu. The whole parcel delivery business is getting ridiculous. You should never feel pressured into to taking in a parcel for someone else.

At least he didn't lob it over a wall, like some of the drivers round here do.

Flip

1 2