Colleague emailed a company that I had dealt with several times due to needing an invoice for accounts dept. I sent 3 emails all of them nice and explaining that I needed the invoice as soon as possible at no point was I rude. Colleague was not copied into any of the emails.
Today I receive a copied email from the company saying how sorry they were etc etc and invoice attached underneath my colleague had written an email giving the company feedback (for a different issue but included the lack of invoice issue) she also wrote that she apologised on my behalf as I can be a little abrupt.
I can indeed be abrupt in person however when I am trying to get something done I have never sent rude emails as I don't feel they are in any way productive.
So given she wasn't privy to my conversations was her comment a tad bitchy and unnecessary? 