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Currys want to charge £90 to plug in a plug.

35 replies

Izzy21 · 16/09/2018 18:00

I need a new oven to replace my current built in one which is 13 yrs old and has developed a fault. Like for like replacement. The old one was wired in by a qualified electrician. There is the standard red switch for the cooker on the wall, the cable then goes into the wall. When we took the cooker out there was a standard 13amp single socket coming out of the wall beneath the worktop on a cable which the cooker had been plugged into fine for 13 years since the house was built. SOME of the cookers in Currys come with their own 13AMP plugs attached (the rest need hard wiring). I explained to Currys today I just want a basic one with a plug - like for like for my old one. Currys person told me there is a £90 - no typo NINETY POUNDS charge for their person to - get this, a HUGE amount of highly qualified work required, - to UNPLUG the old one and PLUG in the new one. What tremendous value for money!!! The Currys persons told me that if I did it myself I would void the warranty and if my house caught fire because I had done it myself then the insurance wouldn't pay out. She said I need their qualified installer because he will issue me a certificate. 'I certify I have unplugged a 13amp UK plug and plugged in a newer similar 13 amp plug and for this I was paid £90.'

So if I have a £400 budget for a new oven then I can only spend £310 on the oven and the rest for their highly qualified plugger inner!

Is this Currys bending the truth to suit themselves or what? Before anyone comments the obvious - I would NEVER try wiring anything myself This is just a plug, like for like where the original was done and certified by an electrician.

OP posts:
Spacezombies · 16/09/2018 18:02

Can't you just order an oven online from somewhere else? It should still come with a warranty.

Nacreous · 16/09/2018 18:02

Could you order from AO or someone where they will just deliver the cooker and not care who plugs it in?

I got mine through the Boots skin of AO.com and got £25 of boots points while I was at it.

DisneyMillie · 16/09/2018 18:04

Buy off ao.com instead - we saved loads compared to the shops on our range oven. (And I don’t remember paying anyone to plug it in!)

DragonScales · 16/09/2018 18:05

Go via AO. I think I posted for their £5 installation charge a few years ago (I have a shoulder that liked to dislocate and didn't fancy stretching round the back)

TwistedStitch · 16/09/2018 18:06

I bought a reconditioned cooker recently and the guy wired it in as part of the cost. I mentioned I'd been looking at new cookers who all wanted at least £75 to fit it, he said it's because they make virtually nothing on the cooker itself so have to make profit on 'extras'. It's a rip off.

lalaloopyhead · 16/09/2018 18:09

Currys are rubbish, try AO or Marks Electrial- both have good deals, excellent customer service and delivery. We also have a local store who are part of Euronics group, I got my cooker from them and they were brilliant.

BlueJava · 16/09/2018 18:15

Another vote for AO here! Last weekend they delivered my new toaster (so love it - treated myself) and a new microwave. Good service, tracked the delivery and it came on time stated, good prices. We also bought a new fridge from them at Xmas when ours packed up and 3 days before Xmas they delivered the next day. Impressive.

VickyEadie · 16/09/2018 18:17

Another AO fan. We've had a number of things from them recently - very good service.

gamerwidow · 16/09/2018 18:19

If you are wiring the oven in then you need to get a qualified electrician to do it otherwise you might invalidate your insurance the same is not true for changing a plug.

HashTagLil · 16/09/2018 18:20

Also voting for AO.

Type in the model number of the one you've chosen on Google to see if you can get a better deal.

legocardsagain · 16/09/2018 18:20

Another AO fan here. Prices are transparent and service has always been top notch.

DesperatelySeekingSnoozing · 16/09/2018 18:40

10OFFAO for £10 off if you spend more than £349

Firesuit · 16/09/2018 18:42

I bought my oven from Currys online. The installation charge was a completely optional extra. I think you're being conned.

Littlepond · 16/09/2018 18:44

We bought ours from curry’s and plugged it in ourselves.

Firesuit · 16/09/2018 18:48

If I remember correctly, the ones that come with plugs are ones that draw up to 13amp, i.e. what you can get out of a standard socket.

Check the maximum amps the oven requires. I paid the £90 and when they turned up they refused to install it and left it on the living room floor, as it was a 20A double-oven and my circuit-breaker was only 16A. (I got the installation charge refunded.)

It would have been find if they had installed it as the oven only draws 20A when you use every single heating circuit in both ovens at the same time, which we never do. (We never use the smaller top oven.) I think all that would have happened had we used more than 16A is the switch would have tripped.

Firesuit · 16/09/2018 18:53

I've just been on their web site, and looking at 13A ovens, the specifications for some say they must be hard-wired but I've found at least one that can be plugged into a socket.

I'm not sure why some 13A ovens would need to be wired when others don't.

BikeRunSki · 16/09/2018 19:01

We got our oven from Cooperative Electrical. They took away the old oven. We put the new one in the hole, plugged it in and were baking cookies 30 mins later.

Mossend · 16/09/2018 19:05

I'd def recommend AO.
Just get it delivered and plug it in yourself

Firesuit · 16/09/2018 19:18

Sorry, I commented on a few things that you were already on top of, should have read the post more carefully.

I'm also confused because you say the old one was wired in then later that it was plugged in. But you switch between saying "oven" and "cooker" so maybe you are talking about two different things. Are there two different available connections, a socket and some wires?

strawberrypenguin · 16/09/2018 19:19

We got ours online (AO) and plugged it in ourselves. No mention of it needing to be done by an electrician. Curry's are talking bullshit re your insurance.

tillytrotter1 · 16/09/2018 20:46

I'm surprised that an item like a cooker is plugged into a 13 amp socket, even if that then runs into the box, I would get someone with electrical knowledge to look at your set-up before I bought.

Spacezombies · 16/09/2018 20:50

@tillytrotter1

What? Most ovens are simply plugged in. Usually hidden behind the thing of at the back of a cupboard next to the oven but that's just how they work. They are electric- they plug in.

I have a main oven and also a 'toaster' oven the size of a microwave which sits in one of my counters. It's just like any other appliance; they plug in.

Spacezombies · 16/09/2018 20:53

That assumes that the plug allocated for an oven is on its own circuit!

Cblockbitch · 16/09/2018 20:59

😂 my friends husband works for Currys doing this for a living OP. £36,000 a year he's on delivering and plugging in ovens!

NicoAndTheNiners · 16/09/2018 21:04

Well you don’t have to pay for the plugging in charge, you can decline it. It does sound like the sales assistant doesn’t have a clue though....either that or is blatantly lying.

I bought an oven from curry’s before, one which did need wiring in. I didn’t pay the £90. Dh wires up nuclear power stations so although he doesn’t have his domestic electrician paperwork I do trust him to be capable of doing it.

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