Currys want to charge £90 to plug in a plug.

[Izzy21]

I need a new oven to replace my current built in one which is 13 yrs old and has developed a fault. Like for like replacement. The old one was wired in by a qualified electrician. There is the standard red switch for the cooker on the wall, the cable then goes into the wall. When we took the cooker out there was a standard 13amp single socket coming out of the wall beneath the worktop on a cable which the cooker had been plugged into fine for 13 years since the house was built. SOME of the cookers in Currys come with their own 13AMP plugs attached (the rest need hard wiring). I explained to Currys today I just want a basic one with a plug - like for like for my old one. Currys person told me there is a £90 - no typo NINETY POUNDS charge for their person to - get this, a HUGE amount of highly qualified work required, - to UNPLUG the old one and PLUG in the new one. What tremendous value for money!!! The Currys persons told me that if I did it myself I would void the warranty and if my house caught fire because I had done it myself then the insurance wouldn't pay out. She said I need their qualified installer because he will issue me a certificate. 'I certify I have unplugged a 13amp UK plug and plugged in a newer similar 13 amp plug and for this I was paid £90.'

So if I have a £400 budget for a new oven then I can only spend £310 on the oven and the rest for their highly qualified plugger inner!

Is this Currys bending the truth to suit themselves or what? Before anyone comments the obvious - I would NEVER try wiring anything myself This is just a plug, like for like where the original was done and certified by an electrician.

Ao all the way. Had 3 kitchen appliances of them. The last being a new electric oven. Paid and extra £15 for them to take the old one away. Unpacked it, slotted into hole and plugged it in myself. 4 screws to hold it in. Job done.

The installation is an option only. DP works in electrical retail, if you have anyone capable of installing it buy with no installation, or delivery costs if you can get it collected.

I ordered an oven from curry’s last night for delivery on Thursday

All charges were optional and declined, your sales person was talking rubbish

It's optional. You pay for the item then you pay for delivery and installation if you want.

The sales assistant is probably right about the warranty and your insurance being invalid though in my experience, appliances never malfunction when they are in warranty, only afterwards, and insurance companies will always find whatever they can to avoid paying out.

Thank you all for your replies. My point is more that I asked for one with a plug so I could just plug it in to the cooker socket already put in 13 years ago by a qualified registered electrician for a 13amp oven. When I asked which were the ones with the plugs the Currys woman said I couldn't plug it in myself. I needed them to do it at £90. Fair enough if it needed wiring it doesn't - that's why I asked for the one with the plug. I have a socket as a 13A spur just for the oven, wired in as an oven socket by the electrician. Then to put the frighteners on a customer saying I would void the warranty if I plugged it in myself and IF MY HOUSE caught fire the insurance wouldn't pay without a certificate of installation. That is dubious selling if you ask me. I shall go to Euronics who I used before. Much, much better.

Have bought a few appliances for our new kitchen and actually Currys have come out on top with their pricing.

There is 10% off large items LKA10A which saved us a whopping £70+ on a Neff slide and hide

£50 off large items LKA50 which saved us £50 off a fridge freezer

On top of that we ordered them on two accounts (DH and mine) via voucher codes so got an extra £20 gift voucher per item.

Do you need another recommendation for ao.com?

Great experience with them - have bought a washing machine, tumblr dryer and fridge. Better value and much better customer service.

The problem is that a cooker draws a lot more power than your hairdryer or toaster. And usually for a lot longer.

The electricity passing through the cable, and plug and socket in this case, creates it's own heat and combined with the heat from the cooker doing it's job it is too much for a standard cable and plug.

Also the plug socket beind the oven is a bad idea as ovens also create moisture and that's bad to combine with electricty.

Hardwired to the wall cookers will usually have a heavier duty cable with thicker copper cores and a higher rated insulation sleeve.

I'd advise you to get an electrician to take away the plug socket and hard wire to the wall.

I bought my oven from Currys online. The installation charge was a completely optional extra.

^This